VA awards $25.7M for program management support, with Enterprise Resource Performance, LLC as contractor

Contract Overview

Contract Amount: $25,675,599 ($25.7M)

Contractor: Enterprise Resource Performance, LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2015-09-28

End Date: 2019-03-15

Contract Duration: 1,264 days

Daily Burn Rate: $20.3K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 3

Pricing Type: LABOR HOURS

Sector: Other

Official Description: IGF::OT::IGF ADVISOR TASK ORDER 0010- VHA PROGRAM MANAGEMENT IMPLEMENTATION SUPPORT.THE CONTRACTOR WILL PROVIDE SERVICES OF A CADRE OF PROGRAM MANAGEMENT AND PROGRAM IMPLEMENTATION RESOURCES; HEALTH SYSTEMS SUBJECT MATTER EXPERTS; COMMUNICATION EXPERTS; BUDGET ANALYSTS; AND PROGRAM ANALYSTS TO PROVIDE DIRECT EXPERT RECOMMENDATIONS AND TO SUPPORT THE FURTHER DEVELOPMENT AND PROVISION OF PROGRAM MANAGEMENT BEST PRACTICES, PROGRAM IMPLEMENTATION, PROGRAM EVALUATION, CHANGE MANAGEMENT IMPLEMENTATION, AND BUSINESS PROCESSES, STANDARDS, AND PROCEDURES UNDER THE AUSPICE OF THE VARIOUS EMERGING PROGRAMS INCLUDING THE VETERANS ACCESS CHOICE AND ACCOUNTABILITY ACT OF 2014 (VACAA) INDEPENDENT ASSESSMENTS/ COMMISSION ON CARE; THE GAO HIGH RISK SERIES REPORT; AND OTHER MANDATES. SPECIFIC NEEDS RANGE FROM CONCEPT IDENTIFICATION TO COMPLETION OF EXECUTION AND IMPLEMENTATION; VARIANCE ANALYSIS; PROGRAM TRANSITION; AND PROGRAM CLOSEOUT.

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20420

State: District of Columbia Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $25.7 million to ENTERPRISE RESOURCE PERFORMANCE, LLC for work described as: IGF::OT::IGF ADVISOR TASK ORDER 0010- VHA PROGRAM MANAGEMENT IMPLEMENTATION SUPPORT.THE CONTRACTOR WILL PROVIDE SERVICES OF A CADRE OF PROGRAM MANAGEMENT AND PROGRAM IMPLEMENTATION RESOURCES; HEALTH SYSTEMS SUBJECT MATTER EXPERTS; COMMUNICATION EXPERTS; BUDGET ANALYSTS; AND PROG… Key points: 1. Contract focuses on program management and implementation support for emerging VA programs. 2. Services include expert recommendations, best practices development, and change management. 3. Key areas of support align with mandates like the Veterans Access Choice and Accountability Act. 4. The contract duration spans over three years, indicating a significant, ongoing need. 5. The contractor, Enterprise Resource Performance, LLC, is tasked with providing specialized expertise. 6. The award is a delivery order under a larger contract vehicle.

Value Assessment

Rating: fair

The total award of $25.7 million over approximately 3.5 years suggests a moderate annual spend for specialized program management support. Benchmarking this against similar contracts for management consulting and program implementation within federal agencies is challenging without more granular data on the specific services rendered and the level of expertise required. However, the duration and scope indicate a substantial investment. The pricing structure, based on labor hours, necessitates careful monitoring to ensure efficiency and prevent cost overruns.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under 'full and open competition after exclusion of sources,' which implies a competitive process was conducted, but specific details on the number of bidders or the evaluation criteria are not provided. This type of competition aims to ensure the government receives the best value by considering all responsible sources. The fact that it was competed suggests that multiple firms likely vied for the opportunity, potentially driving down prices and improving service quality.

Taxpayer Impact: A full and open competition generally benefits taxpayers by fostering a competitive environment that can lead to more cost-effective solutions and a wider range of innovative approaches.

Public Impact

Veterans will benefit from improved program management and implementation within the VA, potentially leading to better access to care and services. The contract supports critical initiatives such as the Veterans Access Choice and Accountability Act and GAO High-Risk Series reports. Services delivered include expert recommendations, development of best practices, and support for change management. The geographic impact is primarily within the Department of Veterans Affairs' operational sphere, likely supporting national-level programs. Workforce implications include the engagement of program management, subject matter experts, communication, budget, and program analysts.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep given the broad nature of program management support.
Reliance on labor hours can lead to cost increases if not closely managed.
Ensuring consistent quality of expert recommendations across the contract duration.

Positive Signals

Contract addresses critical VA mandates and high-risk areas, indicating strategic importance.
Full and open competition suggests a robust selection process.
The contract supports the implementation of significant legislative acts aimed at improving veteran services.

Sector Analysis

This contract falls within the professional, scientific, and technical services sector, specifically focusing on program management and implementation support. This is a broad category encompassing consulting, research, and analytical services. The market for such services within the federal government is substantial, with agencies frequently seeking external expertise to manage complex programs and initiatives, especially those related to healthcare and veterans' affairs. Comparable spending benchmarks would typically involve analyzing contracts for management consulting, policy analysis, and program evaluation services across various federal departments.

Small Business Impact

The data indicates that small business participation (ss: false, sb: false) was not a primary set-aside consideration for this specific award. This suggests that the contract was likely awarded to a larger entity or that subcontracting opportunities for small businesses were not explicitly mandated or highlighted in the award details. Further analysis would be needed to determine if small businesses were involved as subcontractors.

Oversight & Accountability

Oversight for this contract would typically fall under the Department of Veterans Affairs' contracting and program management offices. Accountability measures would be tied to the delivery of services as outlined in the contract statement of work, performance metrics, and reporting requirements. Transparency is generally facilitated through contract databases like FPDS, which provide basic award information. Inspector General jurisdiction would apply if any fraud, waste, or abuse related to the contract is suspected.

Related Government Programs

Veterans Access Choice and Accountability Act (VACAA)
GAO High Risk Series Reports
VA Program Management Initiatives
Federal Management Consulting Services
Healthcare Program Implementation Support

Risk Flags

Potential for cost overruns due to labor-hour contract type.
Risk of contractor performance not meeting expectations for critical VA programs.
Ensuring alignment of contractor recommendations with evolving VA strategic priorities.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $25.7 million to ENTERPRISE RESOURCE PERFORMANCE, LLC. IGF::OT::IGF ADVISOR TASK ORDER 0010- VHA PROGRAM MANAGEMENT IMPLEMENTATION SUPPORT.THE CONTRACTOR WILL PROVIDE SERVICES OF A CADRE OF PROGRAM MANAGEMENT AND PROGRAM IMPLEMENTATION RESOURCES; HEALTH SYSTEMS SUBJECT MATTER EXPERTS; COMMUNICATION EXPERTS; BUDGET ANALYSTS; AND PROGRAM ANALYSTS TO PROVIDE DIRECT EXPERT RECOMMENDATIONS AND TO SUPPORT THE FURTHER DEVELOPMENT AND PROVISION OF PROGRAM MANAGEMENT BEST PRACTICES, PROGRAM IMPLEMENTATION, PROGRAM EVALUATION, CHANGE MANAGEMENT IMPLEMENTATIO

Who is the contractor on this award?

The obligated recipient is ENTERPRISE RESOURCE PERFORMANCE, LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $25.7 million.

What is the period of performance?

Start: 2015-09-28. End: 2019-03-15.

What is the track record of Enterprise Resource Performance, LLC in delivering similar program management support to federal agencies?

Information regarding the specific track record of Enterprise Resource Performance, LLC in delivering similar program management support to federal agencies is not detailed in the provided data. A comprehensive assessment would require reviewing past performance evaluations, contract histories, and client feedback for this contractor. Federal procurement systems often contain past performance information that can shed light on a contractor's reliability, quality of service, and ability to meet deadlines and budgetary constraints on similar projects. Without this specific data, it's difficult to definitively assess their suitability beyond the fact that they were selected through a competitive process for this particular award.

How does the awarded amount of $25.7 million compare to typical spending for similar program management support contracts within the VA or other large federal agencies?

The awarded amount of $25.7 million over approximately 3.5 years for program management and implementation support is a significant sum, reflecting the complexity and importance of the initiatives it serves, such as the Veterans Access Choice and Accountability Act. To benchmark this, one would typically compare it to contracts for management consulting, strategic planning, and program oversight within agencies like the Department of Defense or HHS. Annual spending for such specialized services can range from a few million to tens of millions of dollars, depending on the scope, duration, and criticality of the program. The VA, in particular, often engages in large-scale contracts to manage its vast healthcare system and veteran services, making this award fall within a plausible range for substantial support.

What are the primary risks associated with this contract, and what mitigation strategies are likely in place?

Primary risks associated with this contract include potential scope creep, given the broad nature of program management and implementation support; cost overruns due to the labor-hour pricing model; and ensuring the consistent quality and relevance of expert recommendations over the contract's duration. Mitigation strategies likely involve robust contract oversight by the VA, clearly defined performance metrics, regular progress reviews, and potentially fixed-price task orders within the larger contract for specific deliverables. Effective change management processes and strong communication channels between the contractor and the agency are also crucial for managing risks and ensuring alignment with VA objectives.

How effective has the VA been historically in leveraging external program management support to achieve its strategic goals?

The effectiveness of the VA in leveraging external program management support is a complex question with varied outcomes. Historically, the VA has utilized contractors for a wide range of services, including program management, IT modernization, and healthcare system improvements. Success often depends on the clarity of requirements, the quality of contractor selection, and the rigor of government oversight. While some initiatives have seen significant improvements attributed to contractor support, others have faced challenges related to integration, cost, and achieving desired outcomes. GAO reports and IG audits frequently examine the effectiveness of such partnerships, providing insights into areas of success and persistent challenges within the VA's contracting landscape.

What is the historical spending pattern for program management and implementation support services by the Department of Veterans Affairs?

The Department of Veterans Affairs historically spends billions of dollars annually on a wide array of services, including program management and implementation support. This spending is distributed across numerous contracts, task orders, and contract vehicles, supporting everything from IT infrastructure and healthcare delivery to facility management and policy development. Analyzing historical spending patterns requires aggregating data across various NAICS codes related to professional, scientific, and technical services. The VA's commitment to initiatives like veteran healthcare reform and modernization often necessitates significant investment in program management expertise, making this a consistent area of expenditure.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Other Professional, Scientific, and Technical Services › All Other Professional, Scientific, and Technical Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 3

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 116 K EDWARDS FERRY ROAD, NE, LEESBURG, VA, 20176

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $25,675,599

Exercised Options: $25,675,599

Current Obligation: $25,675,599

Contract Characteristics

Commercial Item: COMMERCIAL ITEM

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: VA119A15D0005

IDV Type: IDC

Timeline