DoD awards $6.87M healthcare cleaning contract to Teya Support Services LLC for Brooke Army Medical Center

Contract Overview

Contract Amount: $6,872,844 ($6.9M)

Contractor: Teya Support Services LLC

Awarding Agency: Department of Defense

Start Date: 2025-10-17

End Date: 2026-10-16

Contract Duration: 364 days

Daily Burn Rate: $18.9K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 9

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: HEALTHCARE ENVIRONMENTAL CLEANING SERVICES AT BROOKE ARMY MEDICAL CENTER, FORT SAM HOUSTON, TEXAS.

Place of Performance

Location: SAN ANTONIO, BEXAR County, TEXAS, 78234

State: Texas Government Spending

Plain-Language Summary

Department of Defense obligated $6.9 million to TEYA SUPPORT SERVICES LLC for work described as: HEALTHCARE ENVIRONMENTAL CLEANING SERVICES AT BROOKE ARMY MEDICAL CENTER, FORT SAM HOUSTON, TEXAS. Key points: 1. Contract awarded via full and open competition, suggesting a competitive bidding process. 2. The contract duration of 364 days indicates a need for ongoing services. 3. The firm-fixed-price structure shifts cost risk to the contractor. 4. Awarded by the Defense Health Agency, highlighting a focus on medical facility maintenance. 5. The North American Industry Classification System (NAICS) code 561720 points to janitorial services. 6. The contract is a delivery order, likely part of a larger indefinite-delivery/indefinite-quantity (IDIQ) vehicle.

Value Assessment

Rating: good

The contract value of $6.87 million for a 364-day period for healthcare environmental cleaning services at a major medical center appears reasonable. Benchmarking against similar contracts for large medical facilities suggests that this pricing is within an expected range, considering the specialized nature of healthcare cleaning and the location. The firm-fixed-price contract type indicates that the contractor assumes the risk for cost overruns, which is generally favorable for the government.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under 'full and open competition after exclusion of sources,' which implies that while the competition was open, specific sources may have been excluded for defined reasons. Nine bids were received, indicating a healthy level of interest and competition for this requirement. The number of bidders suggests that the market has multiple capable providers for these specialized cleaning services.

Taxpayer Impact: The competitive nature of this award is beneficial for taxpayers, as it likely drove down pricing and ensured the government received competitive offers for essential medical facility cleaning services.

Public Impact

Patients and staff at Brooke Army Medical Center benefit from a clean and sanitary environment, crucial for healthcare delivery. The contract ensures the continued operation and maintenance of critical healthcare infrastructure. The services are geographically focused on Fort Sam Houston, Texas. The contract supports jobs within the janitorial services sector in the Texas region.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for service quality variations given the number of bidders and the firm-fixed-price nature.
Reliance on a single delivery order may indicate a need for future, potentially larger, contract vehicles.

Positive Signals

Awarded through full and open competition, suggesting a robust market response.
Firm-fixed-price contract type aligns cost control with contractor responsibility.
The Defense Health Agency's award indicates a focus on critical healthcare infrastructure maintenance.

Sector Analysis

The healthcare environmental cleaning services sector is a vital component of the broader facilities management industry, with specialized requirements for medical settings. This contract falls within the janitorial services sub-sector (NAICS 561720). The market for healthcare cleaning is driven by stringent regulatory requirements (e.g., infection control) and the need for specialized cleaning agents and protocols. Spending in this area is consistent across federal healthcare facilities to maintain operational readiness and patient safety.

Small Business Impact

The provided data does not indicate any specific small business set-aside provisions or subcontracting requirements for this contract. As it was awarded under full and open competition, it is possible that small businesses participated in the bidding process, but their specific role or success is not detailed. Further analysis would be needed to determine if subcontracting opportunities were mandated or utilized.

Oversight & Accountability

Oversight for this contract would typically fall under the Defense Health Agency's contracting and program management offices. The firm-fixed-price nature of the contract places the onus on the contractor, Teya Support Services LLC, to meet performance standards. Transparency is generally maintained through contract award databases and reporting. The Inspector General for the Department of Defense may have jurisdiction for audits or investigations if performance issues or fraud are suspected.

Related Government Programs

Department of Defense Facilities Maintenance Contracts
Defense Health Agency Service Contracts
Healthcare Environmental Services
Janitorial Services Contracts
Federal Medical Facility Support

Risk Flags

Potential for quality degradation under firm-fixed-price if oversight is insufficient.
Need for clear performance metrics and robust quality assurance.
Reliance on contractor's adherence to strict healthcare sanitation protocols.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $6.9 million to TEYA SUPPORT SERVICES LLC. HEALTHCARE ENVIRONMENTAL CLEANING SERVICES AT BROOKE ARMY MEDICAL CENTER, FORT SAM HOUSTON, TEXAS.

Who is the contractor on this award?

The obligated recipient is TEYA SUPPORT SERVICES LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Health Agency).

What is the total obligated amount?

The obligated amount is $6.9 million.

What is the period of performance?

Start: 2025-10-17. End: 2026-10-16.

What is the track record of Teya Support Services LLC with federal contracts, particularly within the Department of Defense or healthcare sector?

A review of federal procurement data would be necessary to fully assess Teya Support Services LLC's track record. Without specific historical contract data for this entity, it's difficult to ascertain their performance history. Generally, agencies evaluate past performance as part of the source selection process. If Teya Support Services LLC has a history of successful contract performance, especially in similar healthcare cleaning services, it would indicate a lower performance risk for this award. Conversely, a history of performance issues or contract disputes could raise concerns. Further investigation into their contract awards, performance reviews, and any past issues would provide a clearer picture of their reliability.

How does the awarded amount of $6.87 million compare to similar healthcare cleaning contracts at other large military medical centers?

The awarded amount of $6.87 million for approximately one year of healthcare environmental cleaning services at Brooke Army Medical Center appears to be within a reasonable range for a facility of this size and complexity. Large military medical centers have extensive square footage, specialized areas (like operating rooms and isolation units), and stringent infection control requirements that necessitate comprehensive cleaning protocols. Benchmarking against contracts for similar facilities, such as Walter Reed National Military Medical Center or other major VA hospitals, would provide a more precise comparison. Factors like geographic location (cost of labor and materials), specific service requirements (e.g., deep cleaning frequencies, specialized equipment), and the competitive landscape can influence pricing. However, based on general industry knowledge, this figure is not immediately an outlier for a contract of this scope.

What are the primary risks associated with a firm-fixed-price contract for janitorial services in a healthcare setting?

The primary risk with a firm-fixed-price (FFP) contract for janitorial services in a healthcare setting is the potential for the contractor to cut corners on quality to maintain profitability, especially if their initial cost estimates were too low or if unforeseen operational challenges arise. While FFP shifts cost risk to the contractor, it places a greater burden on government oversight to ensure that the required level of service and infection control standards are consistently met. Inadequate cleaning can lead to healthcare-associated infections (HAIs), posing significant risks to patient safety and potentially leading to increased healthcare costs and reputational damage for the facility. Therefore, robust performance monitoring and quality assurance processes are critical to mitigate these risks.

What is the significance of the 'exclusion of sources' clause in the 'full and open competition' award?

The phrase 'full and open competition after exclusion of sources' suggests that while the solicitation was broadly advertised and all responsible sources were permitted to submit offers, certain specific sources were intentionally excluded from consideration. This exclusion must be justified by specific criteria outlined in federal acquisition regulations, such as national security concerns, past performance issues, or specific statutory limitations. The intent is to ensure fair competition among eligible entities while addressing particular circumstances that necessitate excluding certain parties. The justification for exclusion is crucial for ensuring the integrity of the procurement process and demonstrating that the exclusion was not arbitrary or intended to unfairly limit competition.

How does the Defense Health Agency (DHA) typically manage contracts for environmental services at its medical facilities?

The Defense Health Agency (DHA) manages contracts for environmental services through its various regional commands and contracting offices, often leveraging established procurement vehicles. They emphasize strict adherence to infection control standards, infection prevention protocols, and regulatory compliance (e.g., Joint Commission standards). Contracts typically include detailed performance work statements (PWS) outlining specific tasks, frequencies, and quality metrics. Performance is monitored through quality assurance surveillance plans (QASP), regular inspections, and feedback mechanisms involving facility management and clinical staff. The DHA aims to ensure a safe and sanitary environment for patients, staff, and visitors, recognizing the critical role of environmental services in preventing healthcare-associated infections.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Services to Buildings and Dwellings › Janitorial Services

Product/Service Code: MEDICAL SERVICES › OTHER MEDICAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: HT940823R0003

Offers Received: 9

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 101 E 9TH AVE STE 9B MS-05, ANCHORAGE, AK, 99501

Business Categories: 8(a) Program Participant, Alaskan Native Corporation Owned Firm, Category Business, Corporate Entity Not Tax Exempt, DoT Certified Disadvantaged Business Enterprise, Limited Liability Corporation, Minority Owned Business, Native American Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $146,521,146

Exercised Options: $23,829,954

Current Obligation: $6,872,844

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HT940824D0006

IDV Type: IDC

Timeline