DoD's $34.8M Cisco support contract awarded to Greenbrier Government Solutions Inc. for 3 years

Contract Overview

Contract Amount: $34,833,741 ($34.8M)

Contractor: Greenbrier Government Solutions Inc

Awarding Agency: Department of Defense

Start Date: 2023-03-24

End Date: 2026-03-21

Contract Duration: 1,093 days

Daily Burn Rate: $31.9K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 5

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: CISCO COMBINED SERVICES SUPPORT CUST 20

Place of Performance

Location: TAMPA, HILLSBOROUGH County, FLORIDA, 33612

State: Florida Government Spending

Plain-Language Summary

Department of Defense obligated $34.8 million to GREENBRIER GOVERNMENT SOLUTIONS INC for work described as: CISCO COMBINED SERVICES SUPPORT CUST 20 Key points: 1. Contract awarded via full and open competition, suggesting a competitive bidding process. 2. The contract is for IT support services, specifically computer related services. 3. The contract duration is 1093 days, ending in March 2026. 4. The award amount is approximately $34.8 million over the contract period. 5. The contract type is Firm Fixed Price, which shifts cost risk to the contractor. 6. The contract was awarded as a Delivery Order, indicating it's part of a larger contract vehicle.

Value Assessment

Rating: fair

Benchmarking the value of this $34.8 million contract for Cisco support services is challenging without specific service level agreements and detailed performance metrics. The firm fixed price structure suggests a defined scope, but the per-unit cost is not readily available for comparison. Compared to similar IT support contracts, the overall value appears within a typical range for multi-year, comprehensive support, though a detailed cost-benefit analysis would be needed to confirm optimal value for money.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The presence of 5 bidders suggests a healthy level of competition for this requirement. This competitive environment is generally favorable for price discovery and potentially achieving a more advantageous price for the government.

Taxpayer Impact: The full and open competition likely resulted in a more competitive pricing structure, benefiting taxpayers by ensuring the government received offers from multiple vendors vying for the contract.

Public Impact

The U.S. Special Operations Command benefits from enhanced IT infrastructure and support. Services delivered include computer-related support, crucial for operational effectiveness. The contract has a geographic impact primarily in Florida (ST/SN). Workforce implications include potential support roles for IT specialists and technicians.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if Cisco hardware/software is heavily integrated.
Reliance on a single contractor for critical IT support could pose continuity risks.
Scope creep could increase costs if not managed tightly under the fixed-price model.

Positive Signals

Firm Fixed Price contract shifts cost overrun risk to the contractor.
Full and open competition suggests a competitive pricing environment.
Long-term contract provides stability and predictable support for a critical agency.

Sector Analysis

This contract falls within the IT services sector, specifically focusing on computer-related services. The IT services market is vast and highly competitive, with significant government spending allocated to maintaining and upgrading technological infrastructure. This contract represents a portion of the Department of Defense's investment in ensuring robust IT support for its operations, aligning with broader trends of technology reliance across federal agencies.

Small Business Impact

This contract does not appear to have a small business set-aside (SB=false) and there is no indication of subcontracting requirements for small businesses. Therefore, the direct impact on the small business ecosystem is likely minimal, as the primary awardee is not a small business, and there are no explicit provisions for small business participation within this specific contract.

Oversight & Accountability

Oversight for this contract would typically be managed by the U.S. Special Operations Command's contracting and program management offices. Transparency is facilitated through contract award databases like FPDS. Accountability measures are inherent in the firm fixed-price structure and performance expectations. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.

Related Government Programs

IT Support Services
Computer Systems Design Services
Cisco Systems Support
Defense IT Modernization
Special Operations Command IT Procurement

Risk Flags

Potential for vendor lock-in
Reliance on single contractor for critical IT functions
Scope definition and management under FFP

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $34.8 million to GREENBRIER GOVERNMENT SOLUTIONS INC. CISCO COMBINED SERVICES SUPPORT CUST 20

Who is the contractor on this award?

The obligated recipient is GREENBRIER GOVERNMENT SOLUTIONS INC.

Which agency awarded this contract?

Awarding agency: Department of Defense (U.S. Special Operations Command).

What is the total obligated amount?

The obligated amount is $34.8 million.

What is the period of performance?

Start: 2023-03-24. End: 2026-03-21.

What is the contractor's track record with the Department of Defense and similar contracts?

Greenbrier Government Solutions Inc. has a history of contracting with the Department of Defense. Analyzing their past performance on similar IT support contracts, particularly those involving Cisco products or large-scale system maintenance, would provide insight into their reliability and capability. A review of past performance evaluations and any documented issues or successes would be crucial. Their experience with firm fixed-price contracts and delivery orders of this magnitude is also a key factor in assessing their suitability and potential risks associated with this award.

How does the awarded price compare to market rates for similar Cisco support services?

Directly comparing the $34.8 million total contract value to market rates is difficult without granular data on the specific services, support levels, and quantities involved. However, the fact that it was awarded under full and open competition with 5 bidders suggests that the pricing was likely competitive. To benchmark effectively, one would need to analyze the proposed labor rates, software licensing costs, and hardware maintenance fees against industry standards for comparable Cisco support contracts of similar duration and scope. The firm fixed-price nature implies the government secured a set price, but its 'value for money' depends on the quality and efficiency of the services delivered.

What are the primary risks associated with this contract and how are they mitigated?

Key risks include potential vendor lock-in due to reliance on Cisco technologies, the possibility of scope creep if requirements are not clearly defined, and the risk of service disruptions if the contractor underperforms. Mitigation strategies include robust contract management by the U.S. Special Operations Command, clear performance metrics and service level agreements (SLAs), and contingency planning for critical IT support. The firm fixed-price structure inherently mitigates cost overrun risks for the government, shifting that burden to Greenbrier Government Solutions Inc.

How effective is this contract in ensuring the operational readiness of U.S. Special Operations Command?

The effectiveness of this contract hinges on the contractor's ability to provide timely, high-quality IT support that maintains the operational integrity and availability of critical systems for U.S. Special Operations Command. Reliable Cisco infrastructure and support are vital for intelligence, communication, and operational command functions. Success would be measured by system uptime, response times to incidents, successful implementation of updates or upgrades, and overall contribution to mission accomplishment. Without specific performance data post-award, assessing effectiveness remains prospective.

What are the historical spending patterns for similar IT support contracts within the Department of Defense?

The Department of Defense historically spends billions annually on IT services, including hardware maintenance, software support, and network management. Spending on Cisco-related services is a significant component given Cisco's prevalence in government networks. Analyzing historical spending on similar contracts (e.g., by duration, value, specific service type, and agency component) would reveal trends in pricing, competition levels, and contractor performance. This contract's $34.8 million value over three years appears consistent with the scale of IT support required by major defense entities, but a deeper dive into comparable contract vehicles would provide better context.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: IT AND TELECOM - SECURITY AND COMPLIANCE

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 5

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 220 KOPPERSTON RD, OCEANA, WV, 24870

Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, HUBZone Firm, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $34,835,935

Exercised Options: $34,835,935

Current Obligation: $34,833,741

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: NNG15SE09B

IDV Type: GWAC

Timeline