DHS Awards $35.8M Cisco Maintenance Contract to Greenbrier Government Solutions
Contract Overview
Contract Amount: $35,811,446 ($35.8M)
Contractor: Greenbrier Government Solutions Inc
Awarding Agency: Department of Homeland Security
Start Date: 2023-05-15
End Date: 2026-02-14
Contract Duration: 1,006 days
Daily Burn Rate: $35.6K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 5
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: CISCO SMARTNET MAINTENANCE SUPPORT SERVICES
Place of Performance
Location: ASHBURN, LOUDOUN County, VIRGINIA, 20147
State: Virginia Government Spending
Plain-Language Summary
Department of Homeland Security obligated $35.8 million to GREENBRIER GOVERNMENT SOLUTIONS INC for work described as: CISCO SMARTNET MAINTENANCE SUPPORT SERVICES Key points: 1. Contract value of $35.8M for Cisco SmartNet maintenance. 2. Awarded via full and open competition, indicating market availability. 3. Potential risk in long-term reliance on a single vendor for maintenance. 4. Sector is IT hardware maintenance and support services.
Value Assessment
Rating: good
The contract value of $35.8M appears reasonable for a multi-year Cisco maintenance agreement. Benchmarking against similar large-scale IT maintenance contracts would provide further validation.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting that multiple vendors had the opportunity to bid. This method generally promotes competitive pricing and ensures the government receives fair market value.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary IT support services.
Public Impact
Ensures continued operational capability for critical U.S. Customs and Border Protection IT infrastructure. Supports national security by maintaining essential communication and data systems. Provides access to essential technical support and software updates for Cisco hardware.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in for future maintenance needs.
- Reliance on a single vendor for critical hardware support.
Positive Signals
- Awarded through full and open competition.
- Long-term contract provides budget stability for IT maintenance.
Sector Analysis
This contract falls within the IT hardware maintenance and support sector. Spending in this area is crucial for government agencies to maintain operational readiness of their technology infrastructure.
Small Business Impact
The data indicates this contract was not awarded to small businesses, suggesting larger prime contractors are servicing this need. Further analysis would be required to determine if small businesses are involved as subcontractors.
Oversight & Accountability
The contract is managed by the Department of Homeland Security, U.S. Customs and Border Protection. Standard oversight mechanisms for federal contracts should apply, including performance monitoring and financial accountability.
Related Government Programs
- Electronic Computer Manufacturing
- Department of Homeland Security Contracting
- U.S. Customs and Border Protection Programs
Risk Flags
- Long-term dependency on a single vendor.
- Potential for price increases in future contract renewals.
- Risk of service degradation if vendor performance falters.
- Cybersecurity risks associated with third-party maintenance providers.
Tags
electronic-computer-manufacturing, department-of-homeland-security, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $35.8 million to GREENBRIER GOVERNMENT SOLUTIONS INC. CISCO SMARTNET MAINTENANCE SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is GREENBRIER GOVERNMENT SOLUTIONS INC.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (U.S. Customs and Border Protection).
What is the total obligated amount?
The obligated amount is $35.8 million.
What is the period of performance?
Start: 2023-05-15. End: 2026-02-14.
What is the projected total cost of ownership over the contract's duration, considering potential price escalations or additional service needs?
The total value is $35.8M over approximately 33 months. Without specific escalation clauses or details on included services, projecting the total cost of ownership requires assumptions. However, the firm fixed price structure provides some cost certainty, though it may not account for unforeseen technical issues or expanded requirements.
What are the key performance indicators (KPIs) for this maintenance support contract, and how will performance be measured?
Key performance indicators typically include response times for technical support, resolution times for issues, availability of software updates, and overall customer satisfaction. The contract likely specifies these metrics, with penalties or incentives tied to performance against these benchmarks to ensure effective service delivery.
Are there alternative maintenance solutions or vendors that were considered during the competition phase, and why was this specific vendor selected?
As the contract was awarded under full and open competition, it implies that multiple vendors were considered. The selection of Greenbrier Government Solutions likely stemmed from their ability to meet all technical requirements, offer competitive pricing, and demonstrate a strong track record in providing Cisco maintenance support services.
Industry Classification
NAICS: Manufacturing › Computer and Peripheral Equipment Manufacturing › Electronic Computer Manufacturing
Product/Service Code: IT AND TELECOM - IT MANAGEMENT
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 70B04C23Q00000120
Offers Received: 5
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 220 KOPPERSTON RD, OCEANA, WV, 24870
Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, HUBZone Firm, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $35,811,446
Exercised Options: $35,811,446
Current Obligation: $35,811,446
Actual Outlays: $35,811,446
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SD49B
IDV Type: GWAC
Timeline
Start Date: 2023-05-15
Current End Date: 2026-02-14
Potential End Date: 2026-02-14 00:00:00
Last Modified: 2025-07-31
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