GSA awards $12.25M BPA Call for facilities maintenance in North Carolina, highlighting full and open competition

Contract Overview

Contract Amount: $12,251,437 ($12.3M)

Contractor: Raven Services Corp

Awarding Agency: General Services Administration

Start Date: 2023-06-01

End Date: 2026-05-31

Contract Duration: 1,095 days

Daily Burn Rate: $11.2K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: PROJECT AND LOCATION - BLANKET PURCHASE AGREEMENT (BPA) CALL, STANDARD SERVICES, COMPLETE FACILITIES MAINTENANCE (CFM) SERVICES, VARIOUS LOCATIONS THROUGHOUT THE STATE OF NORTH CAROLINA, ZONE 2, BASE PERIOD OF PERFORMANCE 6/1/23 - 5/31/24

Place of Performance

Location: ASHEVILLE, BUNCOMBE County, NORTH CAROLINA, 28801

State: North Carolina Government Spending

Plain-Language Summary

General Services Administration obligated $12.3 million to RAVEN SERVICES CORP for work described as: PROJECT AND LOCATION - BLANKET PURCHASE AGREEMENT (BPA) CALL, STANDARD SERVICES, COMPLETE FACILITIES MAINTENANCE (CFM) SERVICES, VARIOUS LOCATIONS THROUGHOUT THE STATE OF NORTH CAROLINA, ZONE 2, BASE PERIOD OF PERFORMANCE 6/1/23 - 5/31/24 Key points: 1. The contract leverages a Blanket Purchase Agreement (BPA) Call, indicating a pre-negotiated framework for efficient service delivery. 2. Full and open competition was utilized, suggesting a robust process for selecting the contractor. 3. The contract is firm-fixed-price, providing cost certainty for the government. 4. Services encompass complete facilities maintenance across various North Carolina locations. 5. The award to RAVEN SERVICES CORP is for a base period of performance with options to extend. 6. The North Carolina location suggests a focus on regional infrastructure support.

Value Assessment

Rating: good

The contract value of $12.25 million for a base period of approximately one year appears reasonable for comprehensive facilities maintenance services across multiple locations. Benchmarking against similar large-scale facilities maintenance contracts managed by GSA would provide a more precise value assessment. The firm-fixed-price structure helps control costs, but the ultimate value will depend on the scope and quality of services delivered over the contract's duration.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit offers. This approach typically fosters a competitive environment, driving better pricing and service quality. The specific number of bidders is not provided, but the designation suggests a thorough evaluation process was undertaken to select the most advantageous offer for the government.

Taxpayer Impact: Full and open competition generally benefits taxpayers by promoting a level playing field for contractors, which can lead to more cost-effective solutions and prevent price gouging.

Public Impact

Federal agencies operating facilities within North Carolina, Zone 2, will benefit from consistent and comprehensive maintenance services. The contract ensures the upkeep and operational readiness of government buildings and infrastructure. Geographic impact is concentrated within the state of North Carolina, supporting federal presence in the region. The services provided will likely support a local workforce involved in facilities management and maintenance trades.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep if maintenance needs are not clearly defined in the BPA Call.
Dependence on a single contractor for critical facilities operations could pose a risk if performance falters.
Ensuring consistent service quality across various locations throughout North Carolina may present logistical challenges.

Positive Signals

The use of a BPA Call streamlines procurement for recurring services.
Firm-fixed-price contract provides budget predictability.
Full and open competition suggests a competitive award process.

Sector Analysis

Facilities Support Services (NAICS 561210) is a significant sector within government contracting, encompassing a wide range of services necessary for the operation and maintenance of federal buildings and infrastructure. This contract fits within the broader category of government real property management. Comparable spending benchmarks for facilities maintenance can vary widely based on the size, type, and location of facilities, but GSA's Public Buildings Service manages a vast portfolio, making this contract a typical component of their operational budget.

Small Business Impact

The data indicates that small business participation was not a specific set-aside for this BPA Call (ss: false, sb: false). While this contract was awarded under full and open competition, there may be opportunities for small businesses to participate as subcontractors to RAVEN SERVICES CORP. The impact on the small business ecosystem will depend on the subcontracting plan, if any, developed by the prime contractor.

Oversight & Accountability

Oversight for this contract will likely be managed by the General Services Administration (GSA), specifically the Public Buildings Service. Accountability measures are inherent in the firm-fixed-price structure, requiring the contractor to deliver specified services within budget. Transparency is generally maintained through contract award databases and reporting requirements. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.

Related Government Programs

GSA Federal Buildings Fund
Public Buildings Service Operations and Maintenance
Facilities Management Contracts
Blanket Purchase Agreements

Risk Flags

Potential for performance issues impacting critical facility operations.
Risk of cost overruns if scope is not well-defined or managed.
Dependence on a single contractor for essential services.

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $12.3 million to RAVEN SERVICES CORP. PROJECT AND LOCATION - BLANKET PURCHASE AGREEMENT (BPA) CALL, STANDARD SERVICES, COMPLETE FACILITIES MAINTENANCE (CFM) SERVICES, VARIOUS LOCATIONS THROUGHOUT THE STATE OF NORTH CAROLINA, ZONE 2, BASE PERIOD OF PERFORMANCE 6/1/23 - 5/31/24

Who is the contractor on this award?

The obligated recipient is RAVEN SERVICES CORP.

Which agency awarded this contract?

Awarding agency: General Services Administration (Public Buildings Service).

What is the total obligated amount?

The obligated amount is $12.3 million.

What is the period of performance?

Start: 2023-06-01. End: 2026-05-31.

What is the historical performance record of RAVEN SERVICES CORP with the GSA or other federal agencies for similar facilities maintenance contracts?

A review of federal procurement data would be necessary to ascertain RAVEN SERVICES CORP's historical performance. Key indicators to examine include past performance evaluations, any contract disputes or terminations, and the types and scale of previous contracts awarded to the company. Understanding their track record with GSA's Public Buildings Service, in particular, would provide relevant context for assessing their capability to fulfill this BPA Call effectively. Without specific historical data, it's difficult to definitively gauge their reliability and past success in delivering comparable services.

How does the awarded price compare to industry benchmarks for comprehensive facilities maintenance in North Carolina?

To benchmark the $12.25 million award, one would need to compare it against similar comprehensive facilities maintenance contracts in North Carolina. This would involve analyzing the scope of services (e.g., HVAC, electrical, plumbing, janitorial, groundskeeping), the square footage of facilities covered, and the contract duration. Industry reports from organizations like IFMA (International Facility Management Association) or government cost-estimating tools could provide baseline data. Given the firm-fixed-price nature, the government has a defined cost, but its 'value' is relative to the market rate for equivalent services. A detailed cost breakdown from the contractor, if available, would aid in this comparison.

What are the primary risk indicators associated with this type of facilities maintenance contract?

Primary risk indicators for this facilities maintenance contract include potential for service quality degradation over time, especially if performance monitoring is lax. The firm-fixed-price nature, while offering cost certainty, can incentivize cost-cutting that impacts quality if not managed. Contractor performance risk is also a factor; if RAVEN SERVICES CORP experiences financial instability or operational issues, it could disrupt essential services. Geographic dispersion across North Carolina presents logistical challenges and risks related to response times and consistent service delivery. Furthermore, unforeseen facility issues or emergencies not adequately covered by the base scope could lead to change orders or disputes.

How effective is the BPA Call mechanism for ensuring value for money in facilities maintenance services?

The BPA Call mechanism is generally effective for ensuring value for money in facilities maintenance by leveraging pre-negotiated terms and conditions established under a parent BPA. This streamlines the ordering process, reducing administrative burden and often securing better pricing through bulk commitments. For facilities maintenance, where needs can be recurring and somewhat predictable, a BPA allows GSA to establish favorable rates with a chosen vendor. The 'call' process then allows for specific task orders against that BPA. Value for money is further enhanced when the BPA itself was awarded through robust competition, ensuring the underlying rates are competitive. However, ongoing monitoring of performance and costs against the BPA terms is crucial to sustain value.

What is the historical spending trend for facilities maintenance services by GSA in North Carolina?

Analyzing historical spending trends for GSA facilities maintenance in North Carolina would require accessing GSA's historical contract databases and financial reports. This would involve filtering for contracts within NAICS code 561210 (Facilities Support Services) and specifically for the geographic region of North Carolina over several fiscal years. Trends might indicate increasing or decreasing demand for such services, shifts in contract types (e.g., from competitive bids to BPAs), or changes in average contract values. Understanding these patterns can help contextualize the current $12.25 million award and assess if it aligns with historical investment levels or represents a significant change.

What mechanisms are in place to ensure contractor accountability for service delivery across multiple North Carolina locations?

Accountability for RAVEN SERVICES CORP will be managed through performance standards outlined in the BPA Call and its associated task orders. GSA contracting officers and facility managers will monitor service delivery against these requirements. Key mechanisms include regular performance reviews, site inspections, and user feedback collection from federal agencies occupying the facilities. The firm-fixed-price contract incentivizes meeting these standards to receive full payment. Reporting requirements, such as service completion logs and incident reports, will also contribute to accountability. Failure to meet performance expectations could result in contractual remedies, including potential penalties or termination.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Facilities Support Services › Facilities Support Services

Product/Service Code: MAINT, REPAIR, ALTER REAL PROPERTY › MAINT, ALTER, REPAIR BUILDINGS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: Raven Services JV LLC

Address: 10529 CRESTWOOD DR STE 201, MANASSAS, VA, 20109

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $49,022,817

Exercised Options: $12,251,437

Current Obligation: $12,251,437

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 47PN0423A0002

IDV Type: BPA

Timeline