EOP Spends $2.58M on Salesforce Services with Acumen Solutions, Inc. via BPA Call
Contract Overview
Contract Amount: $2,580,413 ($2.6M)
Contractor: Acumen Solutions, Inc.
Awarding Agency: Executive Office of the President
Start Date: 2024-05-17
End Date: 2026-05-16
Contract Duration: 729 days
Daily Burn Rate: $3.5K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 2
Pricing Type: LABOR HOURS
Sector: IT
Official Description: SALESFORCE DEVELOPMENT AND MAINTENANCE SERVICES
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20503
Plain-Language Summary
Executive Office of the President obligated $2.6 million to ACUMEN SOLUTIONS, INC. for work described as: SALESFORCE DEVELOPMENT AND MAINTENANCE SERVICES Key points: 1. Contract awarded for Salesforce development and maintenance, a critical function for many government agencies. 2. Acumen Solutions, Inc. is the sole awardee for this specific BPA call. 3. Potential risk of limited competition if future calls are not managed effectively. 4. Spending falls within the 'Other Computer Related Services' NAICS code.
Value Assessment
Rating: fair
The total award amount is $2,580,412.80. Without specific labor rates or hours, a direct per-unit cost comparison is difficult. However, the duration of 729 days suggests a significant ongoing need.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under a BPA Call, which implies a broader contract vehicle was previously competed. However, the specific call was awarded to Acumen Solutions, Inc. The impact on price discovery depends on the competition within the original BPA.
Taxpayer Impact: Taxpayer funds are being used for essential IT services. The value for money will depend on the efficiency and effectiveness of the services provided by Acumen Solutions.
Public Impact
Ensures continued operation and enhancement of Salesforce platforms used by the Executive Office of the President. Supports critical administrative and operational functions within the EOP. Potential for improved efficiency and data management through Salesforce services.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited visibility into specific task orders under the BPA.
- Potential for vendor lock-in if not managed proactively.
Positive Signals
- Awarded under a previously competed BPA, suggesting some level of initial vetting.
- Clear contract duration and funding allocation.
Sector Analysis
The Executive Office of the President requires robust IT infrastructure. Spending on Salesforce development and maintenance is common across government for CRM and workflow management, with benchmarks varying widely based on complexity and support levels.
Small Business Impact
The data indicates this award was not made to a small business. Further analysis would be needed to determine if small businesses had opportunities to participate in the broader BPA competition.
Oversight & Accountability
Oversight would involve monitoring Acumen Solutions' performance against contract deliverables and ensuring adherence to the BPA terms. The agency's contracting office is responsible for accountability.
Related Government Programs
- Other Computer Related Services
- Executive Office of the President Contracting
- Executive Office of the President Programs
Risk Flags
- Lack of detailed scope of work.
- Potential for cost overruns if not closely managed.
- Limited transparency on specific task order competition.
- Dependence on a single vendor for critical services.
Tags
other-computer-related-services, executive-office-of-the-president, dc, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Executive Office of the President awarded $2.6 million to ACUMEN SOLUTIONS, INC.. SALESFORCE DEVELOPMENT AND MAINTENANCE SERVICES
Who is the contractor on this award?
The obligated recipient is ACUMEN SOLUTIONS, INC..
Which agency awarded this contract?
Awarding agency: Executive Office of the President (Executive Office of the President).
What is the total obligated amount?
The obligated amount is $2.6 million.
What is the period of performance?
Start: 2024-05-17. End: 2026-05-16.
What specific Salesforce modules or functionalities are being developed or maintained under this contract?
The provided data does not specify the exact Salesforce modules or functionalities. This information is crucial for understanding the scope of work and assessing the value proposition. Further details would be needed to determine if the services align with critical EOP needs and if the pricing is competitive for the specific services rendered.
How does the pricing for these Salesforce development and maintenance services compare to industry benchmarks for similar government contracts?
A direct comparison is challenging without detailed labor categories, hours, and specific service descriptions. However, the total value of $2.58M over approximately two years suggests a significant investment. Benchmarking would require access to similar contract data for Salesforce services within the federal government or commercial sector, considering the specific skill sets and support levels required.
What mechanisms are in place to ensure the effectiveness and efficiency of Acumen Solutions' Salesforce services for the EOP?
Effectiveness and efficiency are typically ensured through performance metrics, Service Level Agreements (SLAs), and regular performance reviews outlined in the contract. The agency's contracting officer and technical points of contact are responsible for monitoring progress, addressing issues, and ensuring the vendor meets the defined objectives and delivers value.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 11316024Q0004UST
Offers Received: 2
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Parent Company: Salesforce, Inc
Address: 8280 GREENSBORO DR STE 400, MCLEAN, VA, 22102
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $2,580,413
Exercised Options: $2,580,413
Current Obligation: $2,580,413
Actual Outlays: $2,145,030
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 11316023A0018EOP
IDV Type: BPA
Timeline
Start Date: 2024-05-17
Current End Date: 2026-05-16
Potential End Date: 2026-05-16 00:00:00
Last Modified: 2026-02-05
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