DHS awarded $67.9M for business support services, with PAE PROFESSIONAL SERVICES, LLC as the prime contractor

Contract Overview

Contract Amount: $67,949,651 ($67.9M)

Contractor: PAE Professional Services, LLC

Awarding Agency: Department of Homeland Security

Start Date: 2015-09-01

End Date: 2016-08-31

Contract Duration: 365 days

Daily Burn Rate: $186.2K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: IGF::OT::IGF ASC OPERATIONS

Place of Performance

Location: FALLS CHURCH, FAIRFAX County, VIRGINIA, 22043

State: Virginia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $67.9 million to PAE PROFESSIONAL SERVICES, LLC for work described as: IGF::OT::IGF ASC OPERATIONS Key points: 1. The contract value of $67.9 million for business support services represents a significant investment in operational efficiency. 2. Competition dynamics for this contract are assessed to understand pricing effectiveness and contractor performance. 3. Risk indicators are being monitored to ensure service delivery aligns with expectations and budget. 4. Performance context is crucial for evaluating the contractor's ability to meet the specified service level agreements. 5. This contract positions within the broader 'All Other Business Support Services' sector, indicating a need for specialized administrative functions.

Value Assessment

Rating: good

The contract's total value of $67.9 million for a one-year period suggests a substantial operational scope. Benchmarking against similar contracts for comprehensive business support services is necessary to ascertain value for money. Given the firm-fixed-price structure, the government has a defined cost, but the efficiency and quality of services rendered are key to overall value. Without specific performance metrics or detailed cost breakdowns, a definitive value assessment is challenging, but the scale implies a critical need for these services.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that multiple bidders were likely considered. This competitive process is generally expected to drive favorable pricing and encourage a wide range of capabilities. The number of bidders and the specific evaluation criteria would provide further insight into the intensity of the competition and its impact on the final award.

Taxpayer Impact: Full and open competition typically benefits taxpayers by fostering a competitive environment that can lead to lower prices and higher quality services, ensuring the government receives the best value for its investment.

Public Impact

The U.S. Citizenship and Immigration Services (USCIS) benefits from enhanced operational support, enabling more efficient processing of applications and services. Services delivered likely include administrative, logistical, and potentially specialized support functions crucial for the agency's mission. The geographic impact is primarily focused on supporting USCIS operations, which are national in scope but may have localized service delivery points. Workforce implications could involve the utilization of skilled personnel by the prime contractor to fulfill the contract requirements.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for scope creep if service requirements are not clearly defined and managed.
Dependency on a single contractor for critical business support functions could pose a risk if performance falters.
Ensuring consistent quality of service delivery throughout the contract period requires robust oversight.

Positive Signals

Awarded through full and open competition, suggesting a robust selection process.
Firm-fixed-price contract type provides cost certainty for the government.
The scale of the contract indicates a significant need and potential for economies of scale in service delivery.

Sector Analysis

The 'All Other Business Support Services' category (NAICS 561499) encompasses a wide array of non-classified business support activities. This contract falls within a sector characterized by its diversity, serving various government and commercial needs. Comparable spending benchmarks would involve analyzing other large-scale support service contracts awarded to federal agencies, particularly those focused on administrative and operational functions.

Small Business Impact

The contract was not set aside for small businesses, and there is no indication of specific subcontracting requirements for small businesses in the provided data. This suggests that the primary focus was on securing the best overall solution through full and open competition, rather than prioritizing small business participation. Further analysis would be needed to determine if any small business subcontracting opportunities were voluntarily pursued by the prime contractor.

Oversight & Accountability

Oversight for this contract would typically be managed by the U.S. Citizenship and Immigration Services (USCIS) contracting officer and their representatives. Accountability measures are embedded within the contract's performance standards and delivery schedules. Transparency is generally maintained through contract award databases and reporting requirements, though specific internal oversight mechanisms are not detailed here. Inspector General jurisdiction would apply in cases of fraud, waste, or abuse.

Related Government Programs

Federal IT Support Services
Government Administrative Support Contracts
Department of Homeland Security Operations Support
USCIS Program Management Support

Risk Flags

Contract Duration
Scope Definition
Performance Monitoring

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $67.9 million to PAE PROFESSIONAL SERVICES, LLC. IGF::OT::IGF ASC OPERATIONS

Who is the contractor on this award?

The obligated recipient is PAE PROFESSIONAL SERVICES, LLC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Citizenship and Immigration Services).

What is the total obligated amount?

The obligated amount is $67.9 million.

What is the period of performance?

Start: 2015-09-01. End: 2016-08-31.

What specific business support services were included under this contract?

The provided data indicates the contract falls under NAICS code 561499, 'All Other Business Support Services.' While the specific services are not detailed, this category typically encompasses a broad range of administrative, operational, and support functions. These could include tasks such as mail processing, records management, call center operations, facilities support, logistical coordination, and other general business administrative functions essential for the smooth operation of the U.S. Citizenship and Immigration Services (USCIS). The firm-fixed-price nature suggests a defined scope of work for which the contractor is paid a set amount.

How does the $67.9 million contract value compare to similar contracts for business support services within DHS or other agencies?

A direct comparison of the $67.9 million contract value requires access to a broader database of federal contract awards for similar services (NAICS 561499) across the Department of Homeland Security (DHS) and other agencies. However, for a one-year contract duration, this amount signifies a substantial investment, suggesting a significant scope of operations or a high level of service complexity. Larger agencies with extensive administrative needs, such as the General Services Administration (GSA) or the Department of Defense (DoD), often award contracts in this range or higher for comprehensive support services. The value is indicative of a critical operational need for USCIS.

What are the key performance indicators (KPIs) used to evaluate PAE PROFESSIONAL SERVICES, LLC's performance under this contract?

Specific Key Performance Indicators (KPIs) for this contract are not detailed in the provided data. However, for a contract of this nature and value, typical KPIs would likely focus on service delivery timeliness, accuracy, responsiveness, and adherence to operational procedures. For example, if the contract involves call center operations, KPIs might include average call handling time, customer satisfaction scores, and first-call resolution rates. For records management, KPIs could relate to data accuracy, retrieval times, and compliance with retention policies. The firm-fixed-price structure implies that meeting these KPIs is essential for successful contract performance and payment.

What is the historical spending pattern for business support services by USCIS or DHS?

To assess historical spending patterns, one would need to examine prior contract awards for similar business support services by USCIS and DHS over several fiscal years. This contract, awarded in late 2015 for a term ending in August 2016, represents a specific instance of spending. Analyzing previous years would reveal trends in contract values, types of services procured, and the contractors utilized. Such an analysis could indicate whether this $67.9 million award is an increase, decrease, or consistent with historical spending levels for these types of essential support functions within the agency.

What is the potential impact of this contract on small businesses within the 'Business Support Services' sector?

As this contract was awarded under full and open competition and does not appear to have a small business set-aside designation, its direct impact on small businesses is likely limited unless PAE PROFESSIONAL SERVICES, LLC engages them as subcontractors. The primary beneficiary of the award is the prime contractor, PAE PROFESSIONAL SERVICES, LLC. While large contracts can sometimes create subcontracting opportunities for smaller firms, the absence of explicit set-aside or subcontracting goals means that small businesses are not guaranteed a share of this specific contract's value. Their participation would depend on PAE's procurement strategy.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Business Support Services › All Other Business Support Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: PAE Government Services Inc.

Address: 7799 LEESBURG PIKE STE 400 S, FALLS CHURCH, VA, 22043

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $143,061,005

Exercised Options: $67,949,651

Current Obligation: $67,949,651

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HSSCCG12D00003

IDV Type: IDC

Timeline