DoD Awards $19.7M for Instructor Support Calls, Boosting Remediation Services

Contract Overview

Contract Amount: $19,717,865 ($19.7M)

Contractor: Sustainment & Restoration Services, LLC

Awarding Agency: Department of Defense

Start Date: 2021-07-15

End Date: 2026-07-15

Contract Duration: 1,826 days

Daily Burn Rate: $10.8K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 4

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: INSTRUCTOR SUPPORT CALL ORDER (LABOR)

Place of Performance

Location: FORT GEORGE G MEADE, ANNE ARUNDEL County, MARYLAND, 20755

State: Maryland Government Spending

Plain-Language Summary

Department of Defense obligated $19.7 million to SUSTAINMENT & RESTORATION SERVICES, LLC for work described as: INSTRUCTOR SUPPORT CALL ORDER (LABOR) Key points: 1. Contract awarded to SUSTAINMENT & RESTORATION SERVICES, LLC for instructor support. 2. Full and open competition was utilized, suggesting a competitive bidding process. 3. The contract duration is 5 years, ending in July 2026. 4. The NAICS code 562910 indicates services related to remediation. 5. The contract value is approximately $19.7 million.

Value Assessment

Rating: fair

The contract value of $19.7 million for instructor support calls appears to be a significant investment. Benchmarking against similar contracts for specialized support services is necessary to determine if the pricing is competitive.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, which typically allows for the widest possible range of bidders and can lead to better price discovery. The use of a BPA Call indicates a pre-negotiated agreement, potentially streamlining the process.

Taxpayer Impact: The $19.7 million expenditure represents taxpayer funds allocated to support defense media activities, with the expectation of receiving valuable services in return.

Public Impact

Ensures continued operational support for critical defense media training. Supports a private sector company, potentially creating or sustaining jobs. The duration of the contract allows for stable service provision. Funds are allocated to a specific need within the Department of Defense.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics in the provided data.
Potential for cost overruns if scope expands beyond initial estimates.
Dependence on a single contractor for a critical support function.

Positive Signals

Awarded through full and open competition, promoting fairness.
Clear contract duration and value provide budget predictability.
Supports a specific, defined need within the agency.

Sector Analysis

This contract falls within the professional, scientific, and technical services sector, specifically related to remediation and support functions. Spending in this area can vary widely based on agency needs and project complexity.

Small Business Impact

The data indicates that this contract was not awarded to a small business (ss: false, sb: false). Further analysis would be needed to determine if small business participation was sought or if opportunities were missed.

Oversight & Accountability

Oversight would involve monitoring the contractor's performance against contract requirements and ensuring that the services provided meet the needs of the Defense Media Activity. Regular reviews and audits are crucial for accountability.

Related Government Programs

Remediation Services
Department of Defense Contracting
Defense Media Activity Programs

Risk Flags

Contract duration is long (5 years).
No indication of small business participation.
Specific performance metrics not detailed.
Potential for scope creep impacting final cost.
Reliance on a single vendor for critical support.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $19.7 million to SUSTAINMENT & RESTORATION SERVICES, LLC. INSTRUCTOR SUPPORT CALL ORDER (LABOR)

Who is the contractor on this award?

The obligated recipient is SUSTAINMENT & RESTORATION SERVICES, LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Media Activity).

What is the total obligated amount?

The obligated amount is $19.7 million.

What is the period of performance?

Start: 2021-07-15. End: 2026-07-15.

What specific instructor support functions are included in this contract, and how do they contribute to the Defense Media Activity's mission?

The contract is for 'INSTRUCTOR SUPPORT CALL ORDER (LABOR)' and falls under NAICS code 562910 (Remediation Services). This suggests the support may involve technical assistance, training facilitation, or operational guidance related to media activities, potentially including the setup, maintenance, or troubleshooting of systems or processes. The exact nature of the support is not detailed but is crucial for ensuring the effective functioning of the Defense Media Activity's training and operational capabilities.

How does the $19.7 million contract value compare to industry benchmarks for similar instructor support services, and what is the potential risk of overpricing?

Without specific details on the scope of services, it's challenging to benchmark precisely. However, $19.7 million over five years averages over $3.9 million annually. The risk of overpricing exists if the services are not clearly defined, if competition was less robust than indicated, or if the contractor's overhead and profit margins are excessive compared to market rates for comparable support.

What measures are in place to ensure the effectiveness and quality of the instructor support provided by SUSTAINMENT & RESTORATION SERVICES, LLC?

Effectiveness and quality are typically ensured through contract performance standards, key performance indicators (KPIs), and regular reporting requirements. The Department of Defense would likely have a contracting officer's representative (COR) responsible for monitoring service delivery, reviewing deliverables, and providing feedback. Penalties for non-performance or incentives for exceeding expectations may also be part of the contract terms.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Remediation and Other Waste Management Services › Remediation Services

Product/Service Code: EDUCATION AND TRAINING › EDUCATION AND TRAINING SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 4

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1033 N MAYFAIR RD STE 201, MILWAUKEE, WI, 53226

Business Categories: 8(a) Program Participant, American Indian Owned Business, Category Business, Limited Liability Corporation, Minority Owned Business, Native American Owned Business, Partnership or Limited Liability Partnership, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Tribally Owned Firm, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $24,972,221

Exercised Options: $24,884,221

Current Obligation: $19,717,865

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HQ051621A0025

IDV Type: BPA

Timeline