CMS Website Management Support Task Order Exceeds $151M for Development and Maintenance
Contract Overview
Contract Amount: $151,775,307 ($151.8M)
Contractor: NTT Data Fedhealth, Inc.
Awarding Agency: Department of Health and Human Services
Start Date: 2016-07-15
End Date: 2022-04-14
Contract Duration: 2,099 days
Daily Burn Rate: $72.3K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 6
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: IGF::OT::IGF THE PURPOSE OF THIS TASK ORDER IS TO OBTAIN SEVERABLE SERVICES FOR CMS WEBSITE MANAGEMENT SUPPORT FOR DEVELOPMENT AND MAINTENANCE OF CMS WEBSITES, THEIR SYSTEMS, TOOLS, COMPONENTS, AND APPLICATIONS. THIS HELPS ENSURE THAT CMS SUCCESSFULLY IMPLEMENTS NEW WEBSITES AND SYSTEMS. THE CONTRACTOR SHALL MANAGE THE PROCUREMENT, DEVELOPMENT, AND MAINTENANCE OF SUPPORTING SYSTEMS AND TOOLS IN ACCORDANCE WITH THE STATEMENT OF WORK AND TERMS AND CONDITIONS.
Place of Performance
Location: WINDSOR MILL, BALTIMORE County, MARYLAND, 21244
State: Maryland Government Spending
Plain-Language Summary
Department of Health and Human Services obligated $151.8 million to NTT DATA FEDHEALTH, INC. for work described as: IGF::OT::IGF THE PURPOSE OF THIS TASK ORDER IS TO OBTAIN SEVERABLE SERVICES FOR CMS WEBSITE MANAGEMENT SUPPORT FOR DEVELOPMENT AND MAINTENANCE OF CMS WEBSITES, THEIR SYSTEMS, TOOLS, COMPONENTS, AND APPLICATIONS. THIS HELPS ENSURE THAT CMS SUCCESSFULLY IMPLEMENTS NEW WEBSITES AND… Key points: 1. Significant investment in critical CMS website infrastructure. 2. NTT DATA FEDHEALTH, INC. is the incumbent contractor. 3. Potential for vendor lock-in given long-term support. 4. IT services sector with a focus on government systems.
Value Assessment
Rating: good
The total award of $151.7M over approximately 6 years suggests a substantial but potentially reasonable cost for comprehensive website development and maintenance services. Benchmarking against similar large-scale government IT projects would be necessary for a definitive assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' indicating a limited competition approach. This method may impact price discovery and potentially lead to higher costs compared to unrestricted full and open competition.
Taxpayer Impact: Taxpayers are funding essential government website operations and development, ensuring public access to critical health information and services.
Public Impact
Ensures continuity and improvement of vital CMS websites. Supports public access to healthcare information and services. Facilitates the implementation of new government health systems.
Waste & Efficiency Indicators
Waste Risk Score: 72 / 10
Warning Flags
- Limited competition may inflate costs.
- Long contract duration could reduce flexibility.
- Reliance on a single vendor for critical infrastructure.
Positive Signals
- Ensures dedicated support for essential CMS websites.
- Contractor has experience with CMS systems.
- Firm Fixed Price contract provides cost certainty.
Sector Analysis
This contract falls within the IT services sector, specifically computer systems design. Government spending in this area is substantial, focusing on maintaining and modernizing critical infrastructure like healthcare portals.
Small Business Impact
The data indicates the contract was not awarded to small businesses (sb: false). There is no information provided on subcontracting opportunities for small businesses within this task order.
Oversight & Accountability
The task order is managed by the Centers for Medicare and Medicaid Services (CMS) under the Department of Health and Human Services. Oversight would involve regular performance reviews and adherence to the Statement of Work.
Related Government Programs
- Computer Systems Design Services
- Department of Health and Human Services Contracting
- Centers for Medicare and Medicaid Services Programs
Risk Flags
- Limited competition may lead to higher costs.
- Potential for vendor lock-in.
- Lack of transparency on specific performance metrics.
- Long-term reliance on a single contractor for critical systems.
Tags
computer-systems-design-services, department-of-health-and-human-services, md, delivery-order, 100m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Health and Human Services awarded $151.8 million to NTT DATA FEDHEALTH, INC.. IGF::OT::IGF THE PURPOSE OF THIS TASK ORDER IS TO OBTAIN SEVERABLE SERVICES FOR CMS WEBSITE MANAGEMENT SUPPORT FOR DEVELOPMENT AND MAINTENANCE OF CMS WEBSITES, THEIR SYSTEMS, TOOLS, COMPONENTS, AND APPLICATIONS. THIS HELPS ENSURE THAT CMS SUCCESSFULLY IMPLEMENTS NEW WEBSITES AND SYSTEMS. THE CONTRACTOR SHALL MANAGE THE PROCUREMENT, DEVELOPMENT, AND MAINTENANCE OF SUPPORTING SYSTEMS AND TOOLS IN ACCORDANCE WITH THE STATEMENT OF WORK AND TERMS AND CONDITIONS.
Who is the contractor on this award?
The obligated recipient is NTT DATA FEDHEALTH, INC..
Which agency awarded this contract?
Awarding agency: Department of Health and Human Services (Centers for Medicare and Medicaid Services).
What is the total obligated amount?
The obligated amount is $151.8 million.
What is the period of performance?
Start: 2016-07-15. End: 2022-04-14.
What was the rationale for excluding other sources in the competition?
The exclusion of sources suggests a specific justification was made, potentially related to the incumbent's unique capabilities, existing infrastructure integration, or a determination that a limited competition would best serve the government's needs for this specific task order. Further details would be needed to understand the precise reasoning.
How does the per-unit cost compare to similar website management contracts?
A direct per-unit cost comparison is not feasible without more granular data on the services provided and the pricing structure. The total award of $151.7M over nearly 7 years for comprehensive website development and maintenance is significant. Benchmarking against comparable large-scale government IT contracts would be necessary.
What are the key performance indicators (KPIs) for this contract?
Key performance indicators are not detailed in the provided data. Typically, for website management support, KPIs would include website uptime, response times, security compliance, successful deployment of new features, and user satisfaction metrics. These would be crucial for assessing the contractor's effectiveness.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: RFPCMS160587
Offers Received: 6
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 1660 INTERNATIONAL DR, FL 1, MCLEAN, VA, 22102
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Not Designated a Small Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business
Financial Breakdown
Contract Ceiling: $155,304,412
Exercised Options: $151,775,307
Current Obligation: $151,775,307
Actual Outlays: $20,535,807
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Parent Contract
Parent Award PIID: HHSN316201200160W
IDV Type: GWAC
Timeline
Start Date: 2016-07-15
Current End Date: 2022-04-14
Potential End Date: 2022-04-14 00:00:00
Last Modified: 2023-06-22
More Contracts from NTT Data Fedhealth, Inc.
- National Institutes of Health (NIH), National Institute of Allergy and Infectious Disease (niaid), Office of Cyber Infrastructure and Computational Biology (ocicb) Application Development Support Services — $82.9M (Department of the Interior)
- IN Accordance With FAR Part 8.405 Ordering Procedures for Federal Supply Schedules the Purpose of This Award IS to Partially Fund for Professional Services Labor and Other Direct Cost for Business Application Services BAS for the Following Projects Nees Ddrms FFS for OM Isdp NED FFS for Hats FFS for Foia 2 ADD Additional Funding in the Amount of $2458919.16 for Professional Services With the Period of Performance 02/01/2019 Thru 07/15/2019 With Additional Option Periods — $58.8M (Department of Health and Human Services)
- Business Technology Management Support Program Igf::ct::igf — $49.3M (Department of the Interior)
- THE Procurement IS Access to Contract Personnel That Have the Required Subject Matter Expertise SME and Skill Sets Appropriate to Assisting in Discharging the Unique and Specialized Duties for the Execution of the Niaid Cybersecurity and Operations Assurance Program Coap. the Program Supports Niaid Programs of Research and Research Training Involving Causes, Diagnoses, Treatment and Prevention of Emerging and Re-Emerging Immunologic and Infectious Diseases and BIO Defense — $45.3M (Department of Health and Human Services)
- Niaid - Cdms Requirement - for Contracted Services and Personnel Resources for Expertise in Scientific and Administrative Data Management, Information Technology, Contract Program Management, and Informatics Support Consulting Services Including Delivery Order Management; Project and Task Management; Business and Technical Architecture; Application, System, and Database Design, Development, and Maintenance; Informatics and IT Consulting; Systems Security and Information Assurance, Training, Compliance, Clinical Study Medical Image Data Management Support, Professional Technical, and Management Support and Subject Matter Expertise — $44.3M (Department of Health and Human Services)
Other Department of Health and Human Services Contracts
- Contact Center Operations (CCO) — $5.5B (Maximus Federal Services, Inc.)
- TAS::75 0849::TAS Oper of Govt R&D Goco Facilities — $4.8B (Leidos Biomedical Research Inc)
- THE Purpose of This Contract IS to Provide the Full Complement of Services Necessary to Care for UC in ORR Custody Including Facilities Set-Up, Maintenance, and Support Internal and Perimeter (IF Applicable) Security, Direct Care and Supervision Inc — $3.5B (Rapid Deployment Inc)
- Contact Center Operations — $2.6B (Maximus Federal Services, Inc.)
- Federal Contract — $2.4B (Leidos Biomedical Research Inc)
View all Department of Health and Human Services contracts →