EPA awards $32M facilities maintenance contract to Call Henry Inc. over 4 years

Contract Overview

Contract Amount: $31,962,669 ($32.0M)

Contractor: Call Henry Inc

Awarding Agency: Environmental Protection Agency

Start Date: 2005-02-08

End Date: 2009-09-30

Contract Duration: 1,695 days

Daily Burn Rate: $18.9K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 4

Pricing Type: COST PLUS FIXED FEE

Sector: Other

Official Description: FACILITIES MAINTENANCE AND SUPPORT SERVICES

Place of Performance

Location: TITUSVILLE, BREVARD County, FLORIDA, 32796

State: Florida Government Spending

Plain-Language Summary

Environmental Protection Agency obligated $32.0 million to CALL HENRY INC for work described as: FACILITIES MAINTENANCE AND SUPPORT SERVICES Key points: 1. Contract value appears reasonable given the duration and scope of facilities maintenance services. 2. Full and open competition suggests a competitive bidding process, potentially leading to better pricing. 3. The contract's duration of nearly 5 years indicates a need for stable, long-term support. 4. Performance context is limited without specific metrics on service delivery quality. 5. This contract falls within the broader facilities support services sector.

Value Assessment

Rating: good

The contract value of approximately $32 million over 1695 days (roughly 4.6 years) averages to about $6.9 million annually. This figure seems within a reasonable range for comprehensive facilities maintenance and support services for a federal agency like the EPA. Without specific details on the scope of services (e.g., square footage maintained, types of systems managed), a direct comparison is difficult, but the annual average does not immediately suggest overpricing.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The presence of 4 bids suggests a moderate level of competition for this contract. While more bidders could potentially drive prices lower, a competitive process was indeed followed, which is a positive sign for price discovery and value for the government.

Taxpayer Impact: Taxpayers benefit from a competitive process that aims to secure the best value for the services rendered, preventing potential price gouging and encouraging efficiency from the winning contractor.

Public Impact

The Environmental Protection Agency (EPA) benefits from the continuity of essential facilities maintenance and support services. Services include general upkeep, repairs, and operational support for EPA facilities. The contract's geographic impact is primarily focused on the locations where EPA facilities are maintained, likely within Florida given the 'ST' and 'SN' codes. Workforce implications include the potential for direct employment by Call Henry Inc. and its subcontractors, as well as indirect support for EPA staff by ensuring functional workspaces.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of detailed performance metrics makes it difficult to assess the quality and efficiency of services provided.
The cost-plus-fixed-fee (CPFF) contract type can sometimes lead to less incentive for cost control compared to fixed-price contracts if not managed carefully.
Limited information on the specific scope of 'facilities maintenance and support services' hinders a precise value assessment.

Positive Signals

Awarded through full and open competition, suggesting a robust bidding process.
Contract duration of over 4 years indicates a stable, long-term need and commitment.
The contractor, Call Henry Inc., has secured a significant federal contract, implying a level of capability and trust.

Sector Analysis

This contract falls within the Facilities Support Services industry, a segment of the broader commercial real estate and business services sector. This sector encompasses a wide range of services essential for the operation and maintenance of buildings and infrastructure. Spending in this area is driven by the need to ensure operational continuity, safety, and efficiency of government facilities. Comparable spending benchmarks would typically involve analyzing annual facility maintenance budgets for similar-sized federal agencies or large commercial property portfolios.

Small Business Impact

The data indicates that small business participation was not a specific set-aside for this contract (SB flag is false). There is no explicit information regarding subcontracting goals for small businesses. Therefore, the direct impact on the small business ecosystem is unclear, and it's unknown if opportunities were specifically created or mandated for small businesses through this award.

Oversight & Accountability

Oversight for this contract would typically be managed by the Environmental Protection Agency's contracting officers and program managers. Accountability measures would be defined in the contract's statement of work and performance standards. Transparency is generally facilitated through contract award databases like FPDS, where basic details are publicly available. Inspector General jurisdiction would apply if any fraud, waste, or abuse related to the contract were suspected.

Related Government Programs

General Services Administration (GSA) Federal Buildings Fund
Department of Defense Facilities Maintenance Contracts
Other Agency-specific Facilities Operations and Maintenance

Risk Flags

Cost Plus Fixed Fee contract type may reduce contractor incentive for cost savings.
Lack of specific performance metrics limits objective assessment of contractor performance.
Limited competition (4 bidders) could potentially impact price optimization.

Frequently Asked Questions

What is this federal contract paying for?

Environmental Protection Agency awarded $32.0 million to CALL HENRY INC. FACILITIES MAINTENANCE AND SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is CALL HENRY INC.

Which agency awarded this contract?

Awarding agency: Environmental Protection Agency (Environmental Protection Agency).

What is the total obligated amount?

The obligated amount is $32.0 million.

What is the period of performance?

Start: 2005-02-08. End: 2009-09-30.

What is the track record of Call Henry Inc. in performing federal facilities maintenance contracts?

Assessing the track record of Call Henry Inc. requires a deeper dive into their past performance on federal contracts, particularly those involving facilities maintenance and support services. While this specific award indicates they were selected for a significant EPA contract, it doesn't detail their historical success rate, client satisfaction, or any past performance issues. A review of their contract history, including any past performance evaluations or awards/debarments, would be necessary to fully understand their reliability and capability in fulfilling such obligations. Without this granular data, we rely on the fact that they successfully competed for and were awarded this contract.

How does the average annual cost of this contract compare to similar EPA facilities maintenance contracts?

The average annual cost of this contract is approximately $6.9 million ($31.96M / 4.6 years). To benchmark this effectively against similar EPA contracts, one would need to identify other EPA facilities maintenance and support service contracts awarded within a similar timeframe and for facilities of comparable size and complexity. Factors such as geographic location, specific services included (e.g., HVAC, janitorial, security, groundskeeping), and contract type (e.g., cost-plus, fixed-price) would need to be normalized. Without access to a comprehensive database of comparable EPA contracts with detailed scope and pricing, a precise comparison is challenging. However, the figure itself does not appear extraordinarily high for comprehensive facility management.

What are the key performance indicators (KPIs) used to measure the success of this contract?

The provided data does not specify the Key Performance Indicators (KPIs) used to measure the success of this contract. Typically, facilities maintenance contracts include metrics related to response times for service requests, preventative maintenance completion rates, facility uptime for critical systems (like HVAC or power), safety incident rates, and customer satisfaction surveys from facility occupants. The effectiveness of the contractor is usually evaluated against these predefined standards outlined in the contract's Performance Work Statement (PWS). Without these specific KPIs, assessing the contractor's performance and the overall value derived from the contract is limited.

What is the potential risk associated with the Cost Plus Fixed Fee (CPFF) contract type for this service?

The Cost Plus Fixed Fee (CPFF) contract type, indicated by 'PT': 'COST PLUS FIXED FEE', carries inherent risks related to cost control. While the contractor is reimbursed for allowable costs, their profit is fixed. This can sometimes reduce the contractor's incentive to minimize costs aggressively compared to a firm-fixed-price contract, as they receive their fee regardless of the final cost (within allowable limits). The risk for the government is that costs could escalate beyond initial projections, although the fixed fee provides some predictability. Effective oversight, detailed cost accounting, and clear definition of allowable costs are crucial to mitigate this risk.

How has EPA's spending on facilities maintenance and support services evolved over the years?

To understand the evolution of EPA's spending on facilities maintenance and support services, one would need to analyze historical spending data over multiple fiscal years. This would involve querying contract databases for all awards categorized under facilities maintenance and support services by the EPA. Examining trends in total spending, average contract values, and the number of contracts awarded would reveal patterns. Factors such as agency growth, facility upgrades or closures, and shifts in procurement strategies could influence these spending levels over time. The single data point provided here represents one contract and is insufficient to establish a historical trend.

What is the significance of the North American Industry Classification System (NAICS) code 561210 for this contract?

The NAICS code 561210, 'Facilities Support Services,' is significant as it categorizes the primary business activity for which this contract was awarded. This code encompasses establishments primarily engaged in providing operating engineers / building management services, facilities support management services, and building cleaning, maintenance, and repair services. By assigning this code, the government ensures that the contract is classified within the appropriate industry for statistical purposes, benchmarking, and identifying relevant market segments. It helps in understanding the nature of the services procured and comparing this contract to others within the same industry classification.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Facilities Support Services › Facilities Support Services

Product/Service Code: MAINT, REPAIR, ALTER REAL PROPERTY › MAINT, ALTER, REPAIR NONBUILDINGS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation ID: PRNC0310653

Offers Received: 4

Pricing Type: COST PLUS FIXED FEE (U)

Contractor Details

Address: 308 PINE ST., TITUSVILLE, FL, 08

Business Categories: Category Business, Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $61,587,181

Exercised Options: $51,667,706

Current Obligation: $31,962,669

Timeline