HHS awards $137.8K contract for robotic prescription dispensing systems to Scriptpro USA Inc

Contract Overview

Contract Amount: $137,762 ($137.8K)

Contractor: Scriptpro USA Inc

Awarding Agency: Department of Health and Human Services

Start Date: 2025-08-20

End Date: 2026-08-31

Contract Duration: 376 days

Daily Burn Rate: $366/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: FY2025 ROBOTIC PRESCRIPTION DISPENSING SYSTEM [SCRIPTPRO]

Place of Performance

Location: CHINLE, APACHE County, ARIZONA, 86503

State: Arizona Government Spending

Plain-Language Summary

Department of Health and Human Services obligated $137,762.4 to SCRIPTPRO USA INC for work described as: FY2025 ROBOTIC PRESCRIPTION DISPENSING SYSTEM [SCRIPTPRO] Key points: 1. Contract awarded via full and open competition, suggesting a competitive bidding process. 2. The contract is for a robotic prescription dispensing system, indicating a focus on healthcare efficiency. 3. Fixed-price contract type suggests predictable costs for the government. 4. The contract duration is over one year, indicating a need for sustained service. 5. The award is a delivery order, implying it's part of a larger contract vehicle. 6. The geographic location of the service is Arizona.

Value Assessment

Rating: good

The contract value of $137,762.40 for a robotic prescription dispensing system appears reasonable given the specialized nature of the equipment and software. Without specific details on the system's capabilities or comparable contract data for similar systems, a precise benchmark is difficult. However, the firm fixed-price structure provides cost certainty. The award to a single vendor suggests a specific product requirement or a competitive process that resulted in this award.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit a bid. The number of bidders is not specified, but the competitive nature of the award process generally leads to better price discovery and potentially more favorable terms for the government compared to sole-source or limited competition contracts.

Taxpayer Impact: Full and open competition helps ensure that taxpayer dollars are used efficiently by fostering a market-driven price for the required goods or services.

Public Impact

Patients receiving prescriptions will benefit from potentially faster and more accurate dispensing. Healthcare providers within the Indian Health Service will have access to an automated system for prescription fulfillment. The service is geographically focused on Arizona. This contract supports the operational efficiency of healthcare facilities within the IHS.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if the system requires proprietary consumables or maintenance.
Dependence on a single vendor for critical healthcare technology could pose a risk if the vendor experiences financial or operational difficulties.

Positive Signals

The use of a robotic dispensing system can improve accuracy and reduce medication errors.
Automation can free up pharmacy staff time for more patient-facing clinical services.
Firm fixed-price contract provides budget certainty.

Sector Analysis

The market for surgical and medical instrument manufacturing, particularly for automated dispensing systems, is a specialized segment within the broader healthcare technology sector. This contract fits within the trend of increasing adoption of automation in pharmacies to improve efficiency and reduce errors. Comparable spending benchmarks are difficult to establish without more detailed information on the specific system's capabilities and scale of deployment.

Small Business Impact

The provided data does not indicate any small business set-aside or subcontracting requirements for this contract. Therefore, the direct impact on the small business ecosystem is likely minimal unless Scriptpro USA Inc. utilizes small businesses in its supply chain or subcontracting efforts, which is not specified.

Oversight & Accountability

As a delivery order under a potentially larger contract vehicle, oversight would typically be managed by the contracting officer and the program office responsible for the Indian Health Service's pharmacy operations. Transparency is generally maintained through contract award databases. Specific accountability measures would be detailed within the contract's terms and conditions, including performance standards and remedies for non-compliance.

Related Government Programs

Robotic Pharmacy Systems
Automated Prescription Dispensing
Medical Instrument Manufacturing
Indian Health Service Pharmacy Operations

Risk Flags

Potential for technical malfunctions
Dependence on vendor for support and maintenance
Cybersecurity risks associated with automated systems

Frequently Asked Questions

What is this federal contract paying for?

Department of Health and Human Services awarded $137,762.4 to SCRIPTPRO USA INC. FY2025 ROBOTIC PRESCRIPTION DISPENSING SYSTEM [SCRIPTPRO]

Who is the contractor on this award?

The obligated recipient is SCRIPTPRO USA INC.

Which agency awarded this contract?

Awarding agency: Department of Health and Human Services (Indian Health Service).

What is the total obligated amount?

The obligated amount is $137,762.4.

What is the period of performance?

Start: 2025-08-20. End: 2026-08-31.

What is the track record of Scriptpro USA Inc. with federal contracts, particularly for similar robotic dispensing systems?

A review of federal procurement data indicates that Scriptpro USA Inc. has a history of receiving contracts for pharmacy automation and dispensing systems. While specific details on the number and value of past federal awards require deeper analysis, their presence as a supplier suggests experience in meeting government requirements. Further investigation into contract performance history, including any past performance evaluations or disputes, would provide a more comprehensive understanding of their reliability and capability in delivering these specialized systems to federal agencies.

How does the awarded price of $137,762.40 compare to market rates for similar robotic prescription dispensing systems?

Benchmarking the price of $137,762.40 for a robotic prescription dispensing system against market rates is challenging without specific details on the system's configuration, capacity, and included services (e.g., installation, training, maintenance). The market for such systems can vary significantly based on these factors. Generally, these systems represent a substantial capital investment. To provide a precise comparison, one would need to identify comparable systems from other vendors (e.g., Omnicell, McKesson) and analyze their pricing structures for similar functionalities and deployment scales within healthcare settings.

What are the key performance indicators (KPIs) or service level agreements (SLAs) associated with this contract?

The provided data does not explicitly detail the Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) for this specific contract. Typically, contracts for automated dispensing systems would include metrics related to system uptime, dispensing accuracy rates, order fulfillment times, and response times for technical support. These would be outlined in the contract's statement of work or performance work statement. The effectiveness of the system and its value to the Indian Health Service would be measured against these defined performance standards.

What is the anticipated impact of this robotic dispensing system on pharmacy workflow and staffing within the Indian Health Service?

The implementation of a robotic prescription dispensing system is expected to significantly streamline pharmacy workflows by automating the counting and packaging of medications. This automation can reduce the time pharmacists and technicians spend on repetitive tasks, allowing them to focus on more complex clinical duties such as patient counseling, medication therapy management, and prior authorization reviews. While the system may not necessarily lead to a reduction in overall staffing, it can optimize the utilization of existing staff, potentially improving service capacity and reducing the risk of dispensing errors associated with manual processes.

Are there any known risks associated with the implementation or long-term use of this specific robotic dispensing system?

Potential risks associated with robotic dispensing systems generally include technical malfunctions, software glitches, and the need for regular maintenance and calibration to ensure accuracy. For this specific contract, risks could also involve the vendor's ability to provide timely technical support and spare parts, especially given the remote locations that some IHS facilities may serve. Furthermore, cybersecurity vulnerabilities within the system's software could pose a risk to patient data. A thorough risk assessment would typically be conducted prior to award, with mitigation strategies outlined in the contract.

Industry Classification

NAICS: Manufacturing › Medical Equipment and Supplies Manufacturing › Surgical and Medical Instrument Manufacturing

Product/Service Code: LEASE/RENT EQUIPMENT › LEASE OR RENTAL OF EQUIPMENT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 5828 REEDS RD, SHAWNEE MISSION, KS, 66202

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Manufacturer of Goods, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $137,762

Exercised Options: $137,762

Current Obligation: $137,762

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36F79719D0135

IDV Type: FSS

Timeline