DHS awards $5.5M for Application Support Center Operations to PAE, citing full and open competition

Contract Overview

Contract Amount: $5,540,303 ($5.5M)

Contractor: PAE Professional Services, LLC

Awarding Agency: Department of Homeland Security

Start Date: 2018-03-01

End Date: 2019-02-28

Contract Duration: 364 days

Daily Burn Rate: $15.2K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: IGF::CL,CT::IGF APPLICATION SUPPORT CENTER (ASC) OPERATIONS&FACILITIES SERVICES

Place of Performance

Location: FALLS CHURCH, FAIRFAX County, VIRGINIA, 22043

State: Virginia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $5.5 million to PAE PROFESSIONAL SERVICES, LLC for work described as: IGF::CL,CT::IGF APPLICATION SUPPORT CENTER (ASC) OPERATIONS&FACILITIES SERVICES Key points: 1. Contract awarded to PAE Professional Services, LLC for $5.5M. 2. Service category is Business Support Services, specifically Application Support Center Operations. 3. Procurement method was Full and Open Competition. 4. Contract duration is one year, ending February 28, 2019. 5. The contract type is Firm Fixed Price.

Value Assessment

Rating: fair

The award amount of $5.5M for a one-year contract appears within a reasonable range for specialized application support services. Benchmarking against similar contracts for IT operations and facilities management would provide a clearer picture of value.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a robust price discovery process. This method allows all eligible vendors to compete, theoretically driving down costs and ensuring fair market pricing.

Taxpayer Impact: Taxpayer funds are utilized for essential government IT operations and facilities support, with competition aiming for efficient allocation.

Public Impact

Ensures continuity of critical IT operations for U.S. Citizenship and Immigration Services. Supports the infrastructure necessary for processing immigration applications and services. Potential impact on applicant wait times and service delivery efficiency. PAE's performance directly affects the operational capacity of USCIS.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of detailed performance metrics in provided data.
Potential for cost overruns if scope creeps beyond initial fixed price.
Dependence on a single vendor for critical operational support.

Positive Signals

Awarded through full and open competition.
Firm Fixed Price contract type limits cost uncertainty.
Supports essential government functions for USCIS.

Sector Analysis

This contract falls under Business Support Services, a broad category encompassing various operational and administrative functions. Spending in this sector can vary widely based on the specific services required, but IT operations and facilities management are consistently significant expenditures for government agencies.

Small Business Impact

The provided data does not indicate any specific set-asides for small businesses. The contract was awarded to PAE Professional Services, LLC, a large business. Further analysis would be needed to determine if small business participation was encouraged or achieved through subcontracting.

Oversight & Accountability

Oversight would typically involve contract performance reviews by the Department of Homeland Security's contracting officer's representative (COR) and potentially internal agency audits to ensure compliance with terms and service level agreements.

Related Government Programs

All Other Business Support Services
Department of Homeland Security Contracting
U.S. Citizenship and Immigration Services Programs

Risk Flags

Potential for vendor lock-in.
Dependence on contractor performance for critical services.
Lack of transparency on specific performance metrics.
Risk of scope creep impacting fixed-price contract.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $5.5 million to PAE PROFESSIONAL SERVICES, LLC. IGF::CL,CT::IGF APPLICATION SUPPORT CENTER (ASC) OPERATIONS&FACILITIES SERVICES

Who is the contractor on this award?

The obligated recipient is PAE PROFESSIONAL SERVICES, LLC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Citizenship and Immigration Services).

What is the total obligated amount?

The obligated amount is $5.5 million.

What is the period of performance?

Start: 2018-03-01. End: 2019-02-28.

What specific metrics define the success of 'Application Support Center Operations & Facilities Services' under this contract?

Success metrics would likely include system uptime percentages, response times for technical support requests, facility maintenance schedules adherence, security compliance, and user satisfaction ratings. These are crucial for ensuring the operational efficiency and reliability of the Application Support Center and its associated facilities.

What is the risk associated with relying on a single vendor for critical IT operations and facilities?

The primary risk is service disruption if the vendor fails to perform or faces financial instability. This could lead to significant operational delays for USCIS. Additionally, a lack of competition post-contract could lead to higher prices in future renewals if not managed proactively.

How effectively does this contract leverage competition to ensure value for taxpayer money?

The contract's use of 'Full and Open Competition' is a strong indicator of effective competition, as it allows all qualified vendors to bid. This process is designed to drive competitive pricing and ensure the government receives fair market value for the services procured.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Business Support Services › All Other Business Support Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: HSSCCG-11-R-00010

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: Pae-Parsons Global Logistics Services, LLC

Address: 7799 LEESBURG PIKE STE 400 S, FALLS CHURCH, VA, 22043

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $5,540,303

Exercised Options: $5,540,303

Current Obligation: $5,540,303

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HSSCCG12D00003

IDV Type: IDC

Timeline