DOT Awards $5.5M Salesforce Digital Transformation Center to Incentive Technology Group
Contract Overview
Contract Amount: $5,527,573 ($5.5M)
Contractor: Incentive Technology Group LLC
Awarding Agency: Department of Transportation
Start Date: 2022-09-30
End Date: 2027-02-14
Contract Duration: 1,598 days
Daily Burn Rate: $3.5K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: ESTABLISH SALESFORCE DIGITAL TRANSFORMATION CENTER
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20590
Plain-Language Summary
Department of Transportation obligated $5.5 million to INCENTIVE TECHNOLOGY GROUP LLC for work described as: ESTABLISH SALESFORCE DIGITAL TRANSFORMATION CENTER Key points: 1. Contract awarded for Salesforce digital transformation services. 2. Incentive Technology Group LLC is the prime contractor. 3. The contract falls under Computer Facilities Management Services. 4. Full and open competition was utilized for this award.
Value Assessment
Rating: good
The contract value of $5.5M over approximately 4.5 years appears reasonable for a digital transformation center. Benchmarking against similar large-scale IT transformation projects would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The use of full and open competition suggests a robust process for selecting the contractor. This method generally promotes competitive pricing and allows a wide range of qualified vendors to participate.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary digital transformation services.
Public Impact
Enhances digital capabilities within the Department of Transportation. Supports the Federal Highway Administration's operational needs. Potential for improved service delivery and efficiency through technology.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Contract duration is substantial, requiring ongoing performance monitoring.
- Specific deliverables and success metrics are not detailed in the provided data.
Positive Signals
- Awarded under full and open competition.
- Supports a critical government agency's modernization efforts.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on digital transformation. Spending in this area is significant across federal agencies as they modernize systems and improve citizen services.
Small Business Impact
The provided data indicates that small business participation was not a factor in this specific award (ss: false, sb: false). Further analysis would be needed to determine if subcontracting opportunities exist for small businesses.
Oversight & Accountability
The contract's duration and value necessitate robust oversight from the Federal Highway Administration to ensure performance, adherence to scope, and effective use of funds.
Related Government Programs
- Computer Facilities Management Services
- Department of Transportation Contracting
- Federal Highway Administration Programs
Risk Flags
- Contract duration
- Lack of specific performance metrics
- Potential for integration complexity
- No explicit small business participation noted
Tags
computer-facilities-management-services, department-of-transportation, dc, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Transportation awarded $5.5 million to INCENTIVE TECHNOLOGY GROUP LLC. ESTABLISH SALESFORCE DIGITAL TRANSFORMATION CENTER
Who is the contractor on this award?
The obligated recipient is INCENTIVE TECHNOLOGY GROUP LLC.
Which agency awarded this contract?
Awarding agency: Department of Transportation (Federal Highway Administration).
What is the total obligated amount?
The obligated amount is $5.5 million.
What is the period of performance?
Start: 2022-09-30. End: 2027-02-14.
What are the key performance indicators (KPIs) for this digital transformation center and how will success be measured?
The provided data does not specify the key performance indicators (KPIs) for the Salesforce Digital Transformation Center. A comprehensive assessment would require access to the contract's statement of work, which should detail measurable objectives, deliverables, and timelines. Effective measurement of success is crucial for ensuring the transformation yields the intended benefits and justifies the $5.5M investment.
What are the primary risks associated with implementing a Salesforce-based digital transformation for the Federal Highway Administration?
Key risks include potential scope creep, integration challenges with existing legacy systems, user adoption hurdles, and vendor lock-in. Ensuring clear requirements, robust change management, and continuous communication between the agency and Incentive Technology Group LLC will be vital to mitigate these risks and achieve a successful transformation.
How effectively will this Salesforce implementation improve the Federal Highway Administration's operational efficiency and service delivery?
The effectiveness hinges on the specific functionalities implemented and their alignment with the FHWA's strategic goals. A well-executed Salesforce transformation can streamline processes, improve data management, and enhance communication, leading to greater efficiency and better service delivery. However, without detailed project scope and implementation plans, a definitive assessment of effectiveness is premature.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 693JJ322Q000059
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: ICF International, Inc.
Address: 2550 S CLARK ST, ARLINGTON, VA, 22202
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $7,329,928
Exercised Options: $5,576,935
Current Obligation: $5,527,573
Actual Outlays: $4,566,083
Parent Contract
Parent Award PIID: 693JJ320A000016
IDV Type: BPA
Timeline
Start Date: 2022-09-30
Current End Date: 2027-02-14
Potential End Date: 2027-09-29 00:00:00
Last Modified: 2026-03-30
More Contracts from Incentive Technology Group LLC
- IT Legacy Maintenance Support — $77.5M (Federal Communications Commission)
- NCI Cbiit Mission Need for Digital Support Services — $60.3M (Department of Health and Human Services)
- Servicenow Platform Development and Operations and Support — $44.2M (Department of State)
- Mission and Business Systems Modernization and Operations Management Standardization With the Servicenow Platform for Hhs-Oig — $39.2M (Department of the Interior)
- IAE Beta.sam.gov Development and O&M Task Order — $37.9M (General Services Administration)
Other Department of Transportation Contracts
- Dafis UDO Reconstruct W/O Advance — $3.8B (Lockheed Martin Services, LLC)
- THE Purpose of This Delivery Order Award IS to ADD Funding for FTI Telecommunications Services — $1.9B (Harris Corporation)
- Provide Funding for Clin 302 for Pre-Flight and In-Flight Services. Contract Number Dtfawa-05-C-00031, Lockheed Martin. POP 01/16/08-03/31/08 — $1.9B (Leidos, Inc.)
- Center for Advanced Aviation Development (caasd) Ffrdc Mitre — $1.7B (THE Mitre Corporation)
- Dafis UDO Reconstruct W/O Advance — $1.5B (Harris Corporation)