DOT Awards $3.8M Appian Support BPA Call Order to Incentive Technology Group
Contract Overview
Contract Amount: $3,837,295 ($3.8M)
Contractor: Incentive Technology Group LLC
Awarding Agency: Department of Transportation
Start Date: 2025-10-11
End Date: 2027-09-19
Contract Duration: 708 days
Daily Burn Rate: $5.4K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: LABOR HOURS
Sector: IT
Official Description: ISSUE A DIRECT AWARD CALL ORDER FOR THE APPIAN APPLICATIONS SUPPORT.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20590
Plain-Language Summary
Department of Transportation obligated $3.8 million to INCENTIVE TECHNOLOGY GROUP LLC for work described as: ISSUE A DIRECT AWARD CALL ORDER FOR THE APPIAN APPLICATIONS SUPPORT. Key points: 1. The award is a BPA Call Order, indicating it's part of a pre-competed agreement. 2. The contract is for Computer Facilities Management Services, a common IT support category. 3. The duration of 708 days suggests a medium-term need for these services. 4. The specific NAICS code 541513 points to a focus on IT infrastructure and support.
Value Assessment
Rating: fair
The contract value of $3.8M over approximately two years is moderate for IT support services. Benchmarking against similar BPA call orders for application support would be necessary for a precise value assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, which is positive for price discovery. However, as a BPA Call Order, the initial competition occurred when the BPA was established, not for this specific call.
Taxpayer Impact: The use of full and open competition for the underlying BPA suggests efforts to secure competitive pricing for federal agencies.
Public Impact
Ensures continued support for critical Appian applications within the Federal Transit Administration. Supports the operational efficiency of transportation-related IT systems. Provides federal employees with necessary tools and platforms for their work.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of specific performance metrics in the provided data.
- Potential for scope creep in IT support contracts.
- Reliance on a single vendor for critical application support.
Positive Signals
- Awarded under full and open competition.
- Supports a key federal agency's mission.
- Utilizes an existing contract vehicle (BPA).
Sector Analysis
The IT services sector is highly competitive, with numerous vendors offering application support. Spending benchmarks for IT support services vary widely based on complexity and scope, but $3.8M over two years is a reasonable figure for specialized application support.
Small Business Impact
The data does not indicate if small businesses were involved in the competition for the underlying BPA or this specific call order. Further analysis would be needed to determine small business participation.
Oversight & Accountability
The Federal Transit Administration is responsible for overseeing this contract. Standard oversight mechanisms for BPA call orders should be in place, including performance monitoring and invoice verification.
Related Government Programs
- Computer Facilities Management Services
- Department of Transportation Contracting
- Federal Transit Administration Programs
Risk Flags
- Potential for vendor lock-in if Appian expertise is scarce.
- Risk of cost overruns if scope is not tightly managed.
- Dependence on a single vendor for critical application support.
- Need for clear performance metrics to ensure value for money.
Tags
computer-facilities-management-services, department-of-transportation, dc, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Transportation awarded $3.8 million to INCENTIVE TECHNOLOGY GROUP LLC. ISSUE A DIRECT AWARD CALL ORDER FOR THE APPIAN APPLICATIONS SUPPORT.
Who is the contractor on this award?
The obligated recipient is INCENTIVE TECHNOLOGY GROUP LLC.
Which agency awarded this contract?
Awarding agency: Department of Transportation (Federal Transit Administration).
What is the total obligated amount?
The obligated amount is $3.8 million.
What is the period of performance?
Start: 2025-10-11. End: 2027-09-19.
What specific Appian applications are being supported, and what is their criticality to the FTA's mission?
The provided data does not specify the exact Appian applications. Understanding their criticality is essential for assessing the true value and risk associated with this contract. Critical applications would justify higher spending, while less critical ones might warrant closer scrutiny of costs and vendor performance.
What were the key performance indicators (KPIs) established for this BPA call order, and how is Incentive Technology Group performing against them?
Performance metrics are crucial for evaluating the effectiveness of IT support contracts. Without defined KPIs, it's difficult to objectively assess whether the government is receiving adequate value for the $3.8M expenditure. Regular performance reviews and adherence to service level agreements are vital for accountability.
How does the per-hour labor rate for this contract compare to market rates for similar Appian support services?
A detailed breakdown of labor hours and rates is needed to benchmark against market standards. While the total contract value is $3.8M, understanding the underlying labor costs is key to assessing cost-effectiveness. Comparing these rates to industry averages for skilled Appian support personnel would reveal potential over or under-spending.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services
Product/Service Code: SPECIAL STUDIES/ANALYSIS, NOT R&D › SPECIAL STUDIES - NOT R and D
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Parent Company: ICF International, Inc.
Address: 2550 S CLARK ST, ARLINGTON, VA, 22202
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $3,837,295
Exercised Options: $3,837,295
Current Obligation: $3,837,295
Actual Outlays: $1,031,711
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 693JJ320A000016
IDV Type: BPA
Timeline
Start Date: 2025-10-11
Current End Date: 2027-09-19
Potential End Date: 2027-09-19 00:00:00
Last Modified: 2026-04-09
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