DOT Awards $7.5M for Appian Applications BPA Call Order to Incentive Technology Group
Contract Overview
Contract Amount: $7,499,211 ($7.5M)
Contractor: Incentive Technology Group LLC
Awarding Agency: Department of Transportation
Start Date: 2023-09-08
End Date: 2025-10-10
Contract Duration: 763 days
Daily Burn Rate: $9.8K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: APPIAN APPLICATIONS BPA CALL ORDER
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20590
Plain-Language Summary
Department of Transportation obligated $7.5 million to INCENTIVE TECHNOLOGY GROUP LLC for work described as: APPIAN APPLICATIONS BPA CALL ORDER Key points: 1. The contract is for Appian Applications, a platform used for process automation and case management. 2. Incentive Technology Group LLC secured the award, indicating potential specialization or strong past performance. 3. The contract duration of over two years suggests a need for ongoing support and development. 4. The Federal Transit Administration is the primary agency, implying a focus on transportation-related processes.
Value Assessment
Rating: good
The award amount of $7.5M over approximately two years appears reasonable for a BPA call order supporting a significant software platform. Benchmarking against similar Appian implementation or support contracts would provide further clarity on value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a robust price discovery process. This method typically leads to more competitive pricing.
Taxpayer Impact: The use of full and open competition is beneficial for taxpayers, as it aims to secure the best value through market forces.
Public Impact
Enhances operational efficiency within the Federal Transit Administration through Appian's automation capabilities. Supports critical business processes and potentially improves data management and decision-making. Ensures continued access to a specialized software platform for government operations.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if Appian becomes deeply integrated.
- Dependence on a single vendor for critical application support.
Positive Signals
- Awarded through full and open competition.
- Long-term contract indicates sustained need and potential for stable operations.
Sector Analysis
The contract falls under Computer Facilities Management Services, a broad category within IT. Spending in this sector is consistently high as agencies rely on technology for operations. The specific use of Appian suggests a focus on business process management and automation.
Small Business Impact
The data indicates the awardee is Incentive Technology Group LLC. Further analysis would be needed to determine if this is a small business and if subcontracting opportunities were mandated or utilized.
Oversight & Accountability
The award was made via a BPA Call Order, which typically has established oversight mechanisms. The Federal Transit Administration's oversight will be crucial to ensure performance and value.
Related Government Programs
- Computer Facilities Management Services
- Department of Transportation Contracting
- Federal Transit Administration Programs
Risk Flags
- Potential for vendor lock-in
- Dependence on contractor's long-term viability
- Scope creep risk in application development
- Integration challenges with existing systems
Tags
computer-facilities-management-services, department-of-transportation, dc, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Transportation awarded $7.5 million to INCENTIVE TECHNOLOGY GROUP LLC. APPIAN APPLICATIONS BPA CALL ORDER
Who is the contractor on this award?
The obligated recipient is INCENTIVE TECHNOLOGY GROUP LLC.
Which agency awarded this contract?
Awarding agency: Department of Transportation (Federal Transit Administration).
What is the total obligated amount?
The obligated amount is $7.5 million.
What is the period of performance?
Start: 2023-09-08. End: 2025-10-10.
What specific business processes within the FTA will be supported by these Appian applications, and what is the expected return on investment?
The specific business processes are not detailed in the provided data. However, Appian is commonly used for workflow automation, case management, and process optimization. Expected ROI would depend on the efficiency gains, cost reductions, and improved service delivery achieved by automating these processes within the FTA.
What are the key performance indicators (KPIs) for this contract, and how will performance be measured to ensure effectiveness?
Key performance indicators are not specified in the provided data. Typically, for IT service contracts, KPIs might include system uptime, response times, issue resolution rates, and user satisfaction. The Federal Transit Administration would establish these metrics in the BPA call order to ensure the contractor meets performance expectations and delivers effective services.
Are there any identified risks associated with the long-term reliance on Appian and Incentive Technology Group for these critical functions?
Potential risks include vendor lock-in, where the FTA becomes heavily dependent on Appian's proprietary technology, making future transitions difficult or costly. There's also a risk related to the stability and future viability of the contractor, Incentive Technology Group LLC. Ensuring clear exit strategies and maintaining competitive awareness are important mitigation steps.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services
Product/Service Code: SPECIAL STUDIES/ANALYSIS, NOT R&D › SPECIAL STUDIES - NOT R and D
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: ICF International, Inc.
Address: 2550 S CLARK ST, ARLINGTON, VA, 22202
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $7,499,211
Exercised Options: $7,499,211
Current Obligation: $7,499,211
Actual Outlays: $7,304,209
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 693JJ320A000016
IDV Type: BPA
Timeline
Start Date: 2023-09-08
Current End Date: 2025-10-10
Potential End Date: 2025-10-10 00:00:00
Last Modified: 2026-03-24
More Contracts from Incentive Technology Group LLC
- IT Legacy Maintenance Support — $77.5M (Federal Communications Commission)
- NCI Cbiit Mission Need for Digital Support Services — $60.3M (Department of Health and Human Services)
- Servicenow Platform Development and Operations and Support — $44.2M (Department of State)
- Mission and Business Systems Modernization and Operations Management Standardization With the Servicenow Platform for Hhs-Oig — $39.2M (Department of the Interior)
- IAE Beta.sam.gov Development and O&M Task Order — $37.9M (General Services Administration)
Other Department of Transportation Contracts
- Dafis UDO Reconstruct W/O Advance — $3.8B (Lockheed Martin Services, LLC)
- THE Purpose of This Delivery Order Award IS to ADD Funding for FTI Telecommunications Services — $1.9B (Harris Corporation)
- Provide Funding for Clin 302 for Pre-Flight and In-Flight Services. Contract Number Dtfawa-05-C-00031, Lockheed Martin. POP 01/16/08-03/31/08 — $1.9B (Leidos, Inc.)
- Center for Advanced Aviation Development (caasd) Ffrdc Mitre — $1.7B (THE Mitre Corporation)
- Dafis UDO Reconstruct W/O Advance — $1.5B (Harris Corporation)