VA awards $1.86M for medical support staffing to Citadel Federal Solutions, extending services through April 2026

Contract Overview

Contract Amount: $1,864,628 ($1.9M)

Contractor: Citadel Federal Solutions LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2026-04-02

End Date: 2026-11-30

Contract Duration: 242 days

Daily Burn Rate: $7.7K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: MEDICAL SUPPORT ASSISTANT STAFFING - NEW TASK ORDER FOR CLINICAL CONTRACT CENTER 44 MSAS

Place of Performance

Location: LOS ANGELES, LOS ANGELES County, CALIFORNIA, 90073

State: California Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $1.9 million to CITADEL FEDERAL SOLUTIONS LLC for work described as: MEDICAL SUPPORT ASSISTANT STAFFING - NEW TASK ORDER FOR CLINICAL CONTRACT CENTER 44 MSAS Key points: 1. Contract value appears reasonable for the duration and scope of temporary medical support staffing. 2. Full and open competition was utilized, suggesting a competitive bidding process. 3. The contract is a firm-fixed-price type, which transfers some cost risk to the contractor. 4. Performance is expected to occur in California, impacting local VA facilities. 5. This award falls within the temporary help services sector, a common area for federal support contracts.

Value Assessment

Rating: good

The contract value of approximately $1.86 million over 20 months for medical support staffing is within a reasonable range for similar services. Benchmarking against other temporary medical staffing contracts within the VA or other agencies would provide a more precise value-for-money assessment. The firm-fixed-price structure helps control costs, but the specific per-unit rates for different staffing roles are not detailed here, which would be crucial for a deeper price analysis.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under 'Full and Open Competition After Exclusion of Sources,' indicating that while sources were initially excluded, the final award was made through a broad competitive process. The number of bidders is not specified, but the 'full and open' nature suggests multiple entities had the opportunity to compete, which generally promotes competitive pricing and better value for the government.

Taxpayer Impact: A full and open competition is favorable for taxpayers as it maximizes the pool of potential offerors, driving down prices through robust competition and ensuring the government receives the best possible value.

Public Impact

Veterans receiving care at VA facilities in California will benefit from consistent and adequate medical support staffing. The contract ensures the availability of essential medical support personnel, contributing to the smooth operation of clinical services. This award supports the VA's mission to provide healthcare services to eligible beneficiaries. The contract may have implications for the local healthcare workforce in California, potentially creating opportunities for temporary staff.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific details on the number of bidders limits the assessment of competitive intensity.
The 'after exclusion of sources' clause warrants further investigation into the initial exclusions and their justification.
Without detailed performance metrics, it's difficult to assess the contractor's historical performance on similar contracts.
The firm-fixed-price nature could lead to scope creep if not managed carefully, potentially increasing costs beyond initial projections.

Positive Signals

The use of full and open competition is a positive indicator of a fair and competitive procurement process.
The firm-fixed-price contract type provides cost certainty for the government.
The contract duration is clearly defined, allowing for predictable resource allocation.
The award to a known entity (Citadel Federal Solutions LLC) may suggest a level of established capability, though specific past performance data is needed.

Sector Analysis

This contract falls within the broader professional, scientific, and technical services sector, specifically focusing on temporary staffing for healthcare support. The federal government frequently procures such services to augment its workforce, particularly in specialized areas like medical support. The market for healthcare staffing services is substantial, with numerous private sector companies competing for government contracts. This award represents a small portion of overall federal spending on healthcare support services.

Small Business Impact

The data indicates that small business participation is not a primary focus for this specific contract, as the 'small business set-aside' field is false. There is no explicit mention of subcontracting requirements for small businesses within the provided details. This suggests that the primary contractor, Citadel Federal Solutions LLC, will likely fulfill the contract requirements directly or through larger partners, with limited direct benefit to the small business ecosystem in this instance.

Oversight & Accountability

Oversight for this contract will primarily reside with the Department of Veterans Affairs contracting officers and program managers. The firm-fixed-price nature of the contract provides a degree of financial oversight by fixing the total cost. Transparency is facilitated through federal procurement databases where contract awards are published. Inspector General jurisdiction would apply if any fraud, waste, or abuse is suspected related to the contract's execution.

Related Government Programs

Medical Staffing Services
Temporary Staffing Contracts
Healthcare Support Services
Department of Veterans Affairs Contracts

Risk Flags

Potential for service disruption if contractor fails to maintain adequate staffing.
Need for robust oversight to ensure quality of support staff.
Justification for 'exclusion of sources' in the initial phase requires review.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $1.9 million to CITADEL FEDERAL SOLUTIONS LLC. MEDICAL SUPPORT ASSISTANT STAFFING - NEW TASK ORDER FOR CLINICAL CONTRACT CENTER 44 MSAS

Who is the contractor on this award?

The obligated recipient is CITADEL FEDERAL SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $1.9 million.

What is the period of performance?

Start: 2026-04-02. End: 2026-11-30.

What is the specific nature of the 'medical support assistant staffing' required under this contract?

The contract, identified as 'MEDICAL SUPPORT ASSISTANT STAFFING - NEW TASK ORDER FOR CLINICAL CONTRACT CENTER 44 MSAS,' likely entails providing personnel who assist in the administrative and non-clinical aspects of patient care within VA facilities. This could include tasks such as patient scheduling, record management, communication facilitation, and general support to clinical staff. The specific duties would be detailed in the task order's statement of work, ensuring that the support aligns with the operational needs of the Clinical Contract Center 44.

How does the $1.86 million award compare to similar medical staffing contracts awarded by the VA?

Without access to a comprehensive database of all VA medical staffing contracts, a direct comparison is challenging. However, $1.86 million over approximately 20 months (April 2026 end date minus November 2024 start date, assuming a recent award) averages around $93,000 per month. This figure needs to be evaluated against the number of staff provided, their skill levels, and the specific services rendered. For context, other federal agencies often award multi-million dollar contracts for similar staffing needs, but the scale and duration can vary significantly. A detailed benchmark would require analyzing contracts with comparable scopes and durations within the VA's healthcare system.

What are the potential risks associated with this firm-fixed-price contract for medical support staffing?

The primary risk with a firm-fixed-price (FFP) contract is that the contractor may face financial strain if costs escalate unexpectedly due to unforeseen circumstances, potentially impacting service quality or leading to contract disputes. Conversely, if the contractor significantly underbids or manages costs exceptionally well, they could realize substantial profit. For the government, the risk lies in ensuring the contractor maintains adequate staffing levels and service quality throughout the contract period. If the contractor struggles to meet demand or retain staff, it could lead to disruptions in medical support services, impacting patient care.

What is Citadel Federal Solutions LLC's track record with the Department of Veterans Affairs?

Citadel Federal Solutions LLC has a history of receiving contracts from the Department of Veterans Affairs. While the provided data does not detail their specific performance history on past VA contracts, their continued awards suggest a level of capability and compliance that meets VA requirements. A thorough assessment would involve reviewing past performance evaluations, any reported issues or disputes, and the types and values of previous contracts awarded to them by the VA to gauge their reliability and expertise in delivering similar services.

How does the 'Temporary Help Services' (NAICS 561320) classification impact the interpretation of this contract?

The classification under NAICS code 561320, 'Temporary Help Services,' indicates that the core service being procured is the provision of workers to perform tasks for the government on a temporary basis. This means the contract is focused on supplying personnel rather than a complete service solution or a tangible product. It implies that Citadel Federal Solutions LLC is responsible for recruiting, screening, and employing the medical support staff, who will then work under the direction and supervision of VA personnel at the VA facilities. This classification is common for augmenting federal workforces.

What does the 'full and open competition after exclusion of sources' procurement method signify?

This procurement method suggests an initial phase where certain sources might have been considered or excluded based on specific criteria (e.g., pre-qualification, specific capabilities). However, the 'full and open' aspect indicates that the final award was made after allowing all responsible sources to submit offers. This approach aims to balance the need for specialized capabilities with the government's mandate to ensure broad competition, potentially leading to better pricing and a wider selection of qualified contractors than a sole-source or limited competition award.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Employment Services › Temporary Help Services

Product/Service Code: MEDICAL SERVICES › CLERICAL MEDICAL SUPPORT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1318 BRIDGE MILL AVE, CANTON, GA, 30114

Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $1,864,628

Exercised Options: $1,864,628

Current Obligation: $1,864,628

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36C26223A0002

IDV Type: BPA

Timeline