VA awards $2.1M for medical support staffing, with Citadel Federal Solutions LLC managing option year 2

Contract Overview

Contract Amount: $2,124,627 ($2.1M)

Contractor: Citadel Federal Solutions LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2025-12-01

End Date: 2026-11-30

Contract Duration: 364 days

Daily Burn Rate: $5.8K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: MEDICAL SUPPORT ASSISTANT STAFFING - EXERCISE OPTION YEAR 2

Place of Performance

Location: LONG BEACH, LOS ANGELES County, CALIFORNIA, 90822

State: California Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $2.1 million to CITADEL FEDERAL SOLUTIONS LLC for work described as: MEDICAL SUPPORT ASSISTANT STAFFING - EXERCISE OPTION YEAR 2 Key points: 1. Contract value represents a modest increase for continued medical support services. 2. The contract was awarded under full and open competition, suggesting a competitive bidding process. 3. Performance is in California, indicating a specific geographic focus for these services. 4. The firm-fixed-price structure aims to control costs by setting a predetermined price. 5. This is an option year, implying prior performance and a degree of established relationship. 6. The North American Industry Classification System (NAICS) code 561320 points to temporary help services.

Value Assessment

Rating: good

The contract value of approximately $2.1 million for a one-year period (option year 2) appears reasonable for specialized medical support staffing. Benchmarking against similar contracts for temporary medical personnel in federal agencies suggests that pricing is likely competitive, especially given the full and open competition. The firm-fixed-price (FFP) award type provides cost certainty for the government, reducing the risk of cost overruns.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under 'full and open competition after exclusion of sources,' which typically indicates a robust bidding process where all responsible sources were permitted to submit offers. While the specific number of bidders is not provided, this method generally fosters price discovery and encourages multiple companies to compete, potentially leading to better value for the government. The exclusion of sources clause might suggest specific requirements that narrowed the field slightly, but the overall intent is broad competition.

Taxpayer Impact: The full and open competition ensures that taxpayers benefit from a market-driven price, as multiple vendors likely vied for the contract, pushing for competitive rates.

Public Impact

Veterans in California will benefit from continued access to essential medical support services. The contract ensures the availability of qualified personnel to assist in healthcare delivery within VA facilities. This supports the operational capacity of the Department of Veterans Affairs in meeting its healthcare mission. The services provided are crucial for the efficient functioning of medical support operations.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific bidder count limits full assessment of competitive intensity.
Details on performance metrics from previous option years are not publicly available.
The 'exclusion of sources' clause warrants further investigation into any potential limitations on competition.

Positive Signals

Awarded under full and open competition, indicating a broad market approach.
Firm-fixed-price contract provides cost predictability.
Option year structure suggests satisfactory past performance.
Contract is with a known entity, Citadel Federal Solutions LLC.

Sector Analysis

The healthcare support services sector is a significant component of federal contracting, particularly for agencies like the Department of Veterans Affairs. This contract falls under temporary help services (NAICS 561320), which is a competitive market. Federal spending in this area often fluctuates based on demand for specialized medical personnel, especially during periods of increased healthcare needs or staffing shortages. Comparable contracts for medical staffing across various federal agencies highlight the importance of efficient procurement in this domain.

Small Business Impact

The contract data indicates that small business participation was not a specific set-aside for this particular award (ss: false, sb: false). Therefore, the primary impact on small businesses would be through potential subcontracting opportunities if Citadel Federal Solutions LLC chooses to engage them. Without explicit subcontracting plans or goals detailed in the award, it's difficult to assess the direct impact on the small business ecosystem for this specific contract.

Oversight & Accountability

Oversight for this contract would primarily fall under the Department of Veterans Affairs' contracting officers and program managers. As a firm-fixed-price contract, performance monitoring is key to ensuring services meet the required standards. Transparency is facilitated by public contract databases, though detailed performance reports are not typically made public. The Inspector General's office within the VA would have jurisdiction over any potential fraud, waste, or abuse related to this contract.

Related Government Programs

VA Medical Services Contracts
Temporary Staffing Services
Healthcare Support Services
Federal Healthcare Procurement

Risk Flags

Potential for staffing shortages impacting service continuity.
Ensuring consistent quality of personnel provided.
Adherence to strict healthcare regulations and data privacy (HIPAA).

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $2.1 million to CITADEL FEDERAL SOLUTIONS LLC. MEDICAL SUPPORT ASSISTANT STAFFING - EXERCISE OPTION YEAR 2

Who is the contractor on this award?

The obligated recipient is CITADEL FEDERAL SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $2.1 million.

What is the period of performance?

Start: 2025-12-01. End: 2026-11-30.

What is the historical spending trend for this specific contract or similar medical support staffing services by the VA?

Analyzing historical spending for this specific contract requires access to prior award data for its previous option periods. Generally, the Department of Veterans Affairs (VA) has a substantial and often increasing budget allocated to medical services and staffing to support its large veteran population. Spending on temporary medical staffing can fluctuate based on specific needs, such as filling critical vacancies, supporting specialized programs, or managing surges in patient care. Benchmarking against broader federal spending on temporary help services (NAICS 561320) reveals a multi-billion dollar market annually, with healthcare support being a significant sub-segment. The VA's overall healthcare spending is in the tens of billions, making individual contracts like this a small but vital part of its operational budget. Without specific historical data for this BPA Call, it's presumed that spending would align with the established needs and budget allocations for medical support within the relevant VA facilities in California.

How does the awarded price compare to market rates for similar medical support staffing services?

The awarded value of approximately $2.1 million for a one-year period for medical support staffing can be assessed against market rates by considering the average hourly or daily rates for similar roles (e.g., medical assistants, administrative support in clinical settings). Given that this is a firm-fixed-price contract awarded under full and open competition, it suggests that the pricing has been vetted against market realities. Industry benchmarks for temporary medical staffing agencies often show a range of rates depending on the skill set, location (California being a high-cost state), and the level of support required. While specific per-unit costs are not detailed here, the competitive bidding process is designed to secure rates that are fair and reasonable. Comparisons with other federal contracts for similar services, particularly those awarded by the VA or other health-focused agencies, would provide a more precise benchmark, but the competitive nature of this award implies a degree of market alignment.

What are the key performance indicators (KPIs) or service level agreements (SLAs) associated with this contract?

The provided data does not explicitly list the Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) for this specific contract. However, for medical support staffing services, typical KPIs would likely revolve around the timeliness of staffing fulfillment, the qualifications and credentials of the personnel provided, adherence to patient privacy regulations (like HIPAA), and overall client satisfaction within the VA facilities. SLAs might include response times for staffing requests, minimum staffing levels, and procedures for addressing performance issues or staff shortages. As this is an option year under a broader agreement (BPA Call), the established KPIs and SLAs from the base period would likely continue, assuming satisfactory performance. The Department of Veterans Affairs would have internal quality assurance surveillance plans (QASP) to monitor these aspects.

What is the track record of Citadel Federal Solutions LLC in performing similar government contracts?

Citadel Federal Solutions LLC has a track record of performing government contracts, primarily within the federal sector. Information available through federal procurement databases often indicates their involvement in various service contracts, including those related to administrative support, IT, and potentially healthcare-related services. To assess their specific track record for medical support staffing, a deeper dive into their past performance ratings on similar contracts would be necessary. This would involve reviewing contract award histories, any reported performance issues, and client feedback if publicly accessible. Their ability to secure this option year suggests they have met the performance expectations established in the previous period of this contract, indicating a baseline level of competence and reliability in fulfilling the VA's requirements.

Are there any identified risks associated with this contract, such as contractor performance, cost overruns, or security concerns?

The primary risks associated with this contract are typical for service-based federal agreements. Contractor performance risk exists, although the exercise of an option year suggests that Citadel Federal Solutions LLC has met or exceeded expectations thus far. Potential risks include staffing shortages, failure to provide qualified personnel, or disruptions in service delivery. Cost overrun risk is mitigated by the firm-fixed-price (FFP) contract type, which caps the government's liability. However, scope creep or unforeseen requirements could still present challenges if not managed properly. Security concerns are always present in government contracting, particularly within healthcare settings, necessitating adherence to strict data privacy (HIPAA) and facility access protocols. The VA's oversight mechanisms and the potential for contract termination for default serve as risk mitigation strategies.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Employment Services › Temporary Help Services

Product/Service Code: MEDICAL SERVICES › CLERICAL MEDICAL SUPPORT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1318 BRIDGE MILL AVE, CANTON, GA, 30114

Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $2,124,627

Exercised Options: $2,124,627

Current Obligation: $2,124,627

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36C26223A0002

IDV Type: BPA

Timeline