VA Awards $3.67M for Medical Support Assistant Services to Citadel Federal Solutions

Contract Overview

Contract Amount: $3,670,285 ($3.7M)

Contractor: Citadel Federal Solutions LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2022-12-01

End Date: 2026-09-30

Contract Duration: 1,399 days

Daily Burn Rate: $2.6K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: MEDICAL SUPPORT ASSISTANT SERVICES. POP: 01-06-2023 TO 09-30-2027.

Place of Performance

Location: LOMA LINDA, SAN BERNARDINO County, CALIFORNIA, 92357

State: California Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $3.7 million to CITADEL FEDERAL SOLUTIONS LLC for work described as: MEDICAL SUPPORT ASSISTANT SERVICES. POP: 01-06-2023 TO 09-30-2027. Key points: 1. Contract awarded to Citadel Federal Solutions LLC for medical support. 2. The contract spans nearly four years, from January 2023 to September 2027. 3. The total value is $3.67 million, with a base period ending in December 2022. 4. This is a firm fixed-price contract. 5. The NAICS code 561320 indicates Temporary Help Services.

Value Assessment

Rating: good

The firm fixed-price contract structure suggests a clear understanding of service costs. Benchmarking against similar medical support contracts would provide further insight into pricing efficiency.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' indicating a limited competition approach. This method may impact price discovery compared to unrestricted full and open competition.

Taxpayer Impact: The $3.67 million award represents a specific allocation of taxpayer funds for essential medical support services.

Public Impact

Ensures continued medical support services for veterans. Supports the operational efficiency of the Department of Veterans Affairs. Provides employment opportunities through Citadel Federal Solutions LLC.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Limited competition may not yield the best possible price.
Exclusion of sources needs clear justification.

Positive Signals

Contract awarded to a specific vendor for a defined period.
Firm fixed-price contract provides cost certainty.

Sector Analysis

The healthcare sector relies heavily on temporary staffing for administrative and support roles. Spending benchmarks for similar services can vary significantly based on location and specific skill sets required.

Small Business Impact

The data indicates this contract was not awarded to a small business (sb: false). Further analysis would be needed to determine if small business set-asides were considered or if larger prime contractors are utilized.

Oversight & Accountability

The Department of Veterans Affairs is responsible for overseeing this contract to ensure service delivery meets requirements. The 'BPA CALL' award type suggests it's a call against a larger Blanket Purchase Agreement, which may have its own oversight mechanisms.

Related Government Programs

Temporary Help Services
Department of Veterans Affairs Contracting
Department of Veterans Affairs Programs

Risk Flags

Limited competition raises concerns about potential price inflation.
Lack of small business participation.
Justification for source exclusion needs review.
Contract duration extends beyond the base period end date.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $3.7 million to CITADEL FEDERAL SOLUTIONS LLC. MEDICAL SUPPORT ASSISTANT SERVICES. POP: 01-06-2023 TO 09-30-2027.

Who is the contractor on this award?

The obligated recipient is CITADEL FEDERAL SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $3.7 million.

What is the period of performance?

Start: 2022-12-01. End: 2026-09-30.

What was the justification for excluding other potential sources in this full and open competition?

The justification for excluding other sources in a 'full and open competition after exclusion of sources' award is critical. Agencies must demonstrate that the exclusion was based on specific, documented reasons, such as unique capabilities, proprietary technology, or urgent needs that only a particular vendor could meet. Without this justification, the limited competition may raise concerns about fairness and optimal value for taxpayer dollars.

How does the per-unit cost of these medical support assistant services compare to industry benchmarks?

Determining the per-unit cost requires a detailed breakdown of the services provided and the hours billed. Without specific service metrics (e.g., cost per hour, cost per patient supported), a direct comparison to industry benchmarks is difficult. However, the total contract value of $3.67 million over approximately 3.75 years suggests an average annual spend of roughly $978,000, which can be a starting point for high-level benchmarking.

What is the expected impact of these services on the VA's overall operational effectiveness?

The medical support assistant services are expected to enhance the operational effectiveness of the VA by ensuring adequate staffing for crucial administrative tasks. This frees up clinical staff to focus on patient care, potentially reducing wait times and improving patient satisfaction. The continuity of these services is vital for maintaining smooth operations within VA medical facilities.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Employment Services › Temporary Help Services

Product/Service Code: MEDICAL SERVICES › OTHER MEDICAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1318 BRIDGE MILL AVE, CANTON, GA, 30114

Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $9,500,109

Exercised Options: $4,836,250

Current Obligation: $3,670,285

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36C26223A0002

IDV Type: BPA

Timeline