VA awards $722K for Medical Support Staffing to Citadel Federal Solutions LLC

Contract Overview

Contract Amount: $722,743 ($722.7K)

Contractor: Citadel Federal Solutions LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2025-12-01

End Date: 2026-11-30

Contract Duration: 364 days

Daily Burn Rate: $2.0K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: MEDICAL SUPPORT ASSISTANT STAFFING OY3

Place of Performance

Location: ALBUQUERQUE, BERNALILLO County, NEW MEXICO, 87108

State: New Mexico Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $722,742.72 to CITADEL FEDERAL SOLUTIONS LLC for work described as: MEDICAL SUPPORT ASSISTANT STAFFING OY3 Key points: 1. Contract awarded to Citadel Federal Solutions LLC for medical support staffing. 2. The contract is valued at $722,742.72 and runs from December 2025 to November 2026. 3. Awarded under a Blanket Purchase Agreement (BPA) Call, indicating a pre-negotiated framework. 4. The North American Industry Classification System (NAICS) code is 561320 (Temporary Help Services).

Value Assessment

Rating: good

The contract value of $722,742.72 for 364 days of service appears reasonable for specialized medical support staffing. Benchmarking against similar temporary staffing contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES', suggesting a limited competition scenario. This method might impact price discovery compared to unrestricted full and open competition.

Taxpayer Impact: Taxpayer funds are being used for essential medical support services, aiming for efficient operations within the VA.

Public Impact

Ensures continued medical support operations within the Department of Veterans Affairs. Supports veterans by maintaining essential healthcare administrative functions. Provides employment opportunities within the temporary staffing sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Limited competition may lead to suboptimal pricing.
Reliance on temporary staffing can impact institutional knowledge.
BPA Call structure requires careful monitoring for adherence to original terms.

Positive Signals

Addresses a critical need for medical support staff.
Utilizes an existing contracting vehicle (BPA Call) for efficiency.
Clear performance period and fixed-price structure.

Sector Analysis

The healthcare support services sector is vital for government operations, particularly within agencies like the VA. Spending benchmarks for temporary staffing can vary significantly based on specialization and duration.

Small Business Impact

The data does not indicate if small businesses were involved in this specific BPA Call or as subcontractors. Further analysis would be needed to determine small business participation.

Oversight & Accountability

The award under a BPA Call suggests that the initial competition and oversight were conducted when the BPA was established. Ongoing oversight will focus on performance and adherence to the call order.

Related Government Programs

Temporary Help Services
Department of Veterans Affairs Contracting
Department of Veterans Affairs Programs

Risk Flags

Potential for higher costs due to limited competition.
Risk of inconsistent service quality with temporary staff.
Dependence on a single vendor for critical support functions.
Need for vigilant oversight to ensure performance standards are met.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $722,742.72 to CITADEL FEDERAL SOLUTIONS LLC. MEDICAL SUPPORT ASSISTANT STAFFING OY3

Who is the contractor on this award?

The obligated recipient is CITADEL FEDERAL SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $722,742.72.

What is the period of performance?

Start: 2025-12-01. End: 2026-11-30.

What was the original scope and competition strategy for the parent BPA under which this call was issued?

The parent BPA's scope and competition strategy are crucial for understanding the context of this award. If the BPA itself was competitively awarded and included provisions for temporary medical support staffing, then this call likely benefits from that initial vetting. However, if the BPA's scope was narrow or its competition limited, this call might inherit those limitations, potentially impacting overall value and cost-effectiveness for the VA.

How does the per-unit cost of this temporary staffing compare to market rates for similar roles in the region?

Benchmarking the per-unit cost against prevailing market rates for medical support assistants in New Mexico is essential. Factors like required certifications, experience levels, and the specific duties outlined in the SOW will influence this comparison. A significant deviation from market rates, either higher or lower, warrants further investigation into the contract's pricing structure and the vendor's cost basis.

What are the performance metrics and quality assurance measures in place for this contract?

Effective oversight requires clearly defined performance metrics and robust quality assurance measures. Understanding how the VA will monitor Citadel Federal Solutions LLC's performance, track service delivery, and address any deficiencies is key. This includes evaluating the timeliness, accuracy, and overall effectiveness of the medical support provided to ensure mission success and patient care continuity.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Employment Services › Temporary Help Services

Product/Service Code: MEDICAL SERVICES › CLERICAL MEDICAL SUPPORT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1318 BRIDGE MILL AVE, CANTON, GA, 30114

Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $722,743

Exercised Options: $722,743

Current Obligation: $722,743

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36C26223A0002

IDV Type: BPA

Timeline