VA awards $196K contract for ScriptPro annual maintenance, serving Greenville, NC

Contract Overview

Contract Amount: $196,083 ($196.1K)

Contractor: Scriptpro USA Inc

Awarding Agency: Department of Veterans Affairs

Start Date: 2022-10-01

End Date: 2026-09-30

Contract Duration: 1,460 days

Daily Burn Rate: $134/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Healthcare

Official Description: SCRIPTPRO ANNUAL MAINTENANCE FOR GREENVILLE CBOC IN GREENVILLE, NC

Place of Performance

Location: DURHAM, DURHAM County, NORTH CAROLINA, 27705

State: North Carolina Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $196,083.23 to SCRIPTPRO USA INC for work described as: SCRIPTPRO ANNUAL MAINTENANCE FOR GREENVILLE CBOC IN GREENVILLE, NC Key points: 1. Contract focuses on essential maintenance for medical equipment, ensuring operational readiness. 2. Sole awardee suggests potential for limited competition or specialized service offering. 3. Long-term contract duration indicates a sustained need for these maintenance services. 4. Fixed-price contract type provides cost certainty for the government. 5. Geographic focus on North Carolina highlights regional service delivery.

Value Assessment

Rating: good

The contract value of $196,083.23 over approximately four years appears reasonable for specialized annual maintenance of medical equipment. Benchmarking against similar contracts for surgical and medical instrument maintenance is difficult without more specific details on the equipment covered. However, the fixed-price nature of the contract helps control costs. The award amount is not excessively high given the duration and the specialized nature of the service.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that multiple vendors had the opportunity to bid. The data does not specify the number of bids received, but the 'full and open' designation suggests a competitive process was initiated. This approach is generally expected to yield fair market pricing.

Taxpayer Impact: A competitive bidding process helps ensure that taxpayer funds are used efficiently by driving down prices and encouraging vendors to offer their best value.

Public Impact

Veterans in Greenville, North Carolina, will benefit from reliable access to medical services due to maintained equipment. The contract ensures the continued operation of critical surgical and medical instruments at the Greenville CBOC. This contract supports the Department of Veterans Affairs' mission to provide healthcare to its beneficiaries. The maintenance services contribute to the operational readiness of a key healthcare facility in North Carolina.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if specialized knowledge is required for maintenance.
Reliance on a single vendor for critical equipment maintenance could pose a risk if the vendor experiences financial or operational difficulties.

Positive Signals

Fixed-price contract provides budget predictability.
Full and open competition, if effectively executed, should lead to competitive pricing.
Long-term contract ensures continuity of essential maintenance services.

Sector Analysis

This contract falls within the Surgical and Medical Instrument Manufacturing sector, specifically focusing on the maintenance and support of such equipment. The market for medical equipment maintenance is driven by the need for operational reliability and compliance with healthcare regulations. Spending in this area is consistent across federal healthcare providers, including the VA, to ensure patient safety and service continuity. Comparable spending would involve other maintenance contracts for similar medical devices across various federal agencies.

Small Business Impact

The data indicates this contract was not specifically set aside for small businesses, nor does it explicitly mention subcontracting opportunities for small businesses. Further analysis would be needed to determine if small businesses were involved in the bidding process or as potential subcontractors.

Oversight & Accountability

The Department of Veterans Affairs is responsible for the oversight of this contract. Accountability is maintained through the terms of the firm-fixed-price delivery order and the contract's performance period. Transparency is generally facilitated by federal contract databases where such awards are reported.

Related Government Programs

Department of Veterans Affairs Medical Equipment Maintenance
Surgical Instrument Maintenance Contracts
Federal Healthcare IT Maintenance

Risk Flags

Lack of specific equipment details hinders cost-benefit analysis.
Absence of past performance data increases potential risk.
No defined service level agreements (SLAs) for response/resolution times.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $196,083.23 to SCRIPTPRO USA INC. SCRIPTPRO ANNUAL MAINTENANCE FOR GREENVILLE CBOC IN GREENVILLE, NC

Who is the contractor on this award?

The obligated recipient is SCRIPTPRO USA INC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $196,083.23.

What is the period of performance?

Start: 2022-10-01. End: 2026-09-30.

What specific ScriptPro equipment is covered under this annual maintenance contract?

The provided data does not specify the exact ScriptPro equipment model or type covered by this annual maintenance contract. ScriptPro is known for manufacturing automated pharmacy systems, including prescription dispensing and management solutions. Understanding the specific equipment is crucial for accurately benchmarking maintenance costs against industry standards and assessing the criticality of the service to the Greenville CBOC's operations. Without this detail, it's challenging to determine if the $196,083.23 award represents a fair price for the scope of work.

How does the annual maintenance cost compare to the initial purchase price of the ScriptPro equipment?

The provided data does not include the initial purchase price of the ScriptPro equipment. To assess value for money, it's essential to compare the total maintenance cost over the contract's life ($196,083.23 over approximately 4 years) against the original acquisition cost. A common benchmark in asset management is that annual maintenance costs should ideally not exceed 10-15% of the initial purchase price for complex equipment. Without the acquisition cost, this comparison cannot be made, making it difficult to definitively assess the long-term value proposition of this maintenance agreement.

What is the typical service response time and resolution guarantee under this contract?

The provided data does not specify the service response time or resolution guarantees included in this firm-fixed-price delivery order. For critical medical equipment like pharmacy automation systems, guaranteed response and resolution times are vital to minimize operational disruptions and ensure patient care is not compromised. These service level agreements (SLAs) are key components of maintenance contracts and significantly influence their value. The absence of this information prevents a thorough assessment of the contract's risk mitigation and operational support effectiveness.

Has ScriptPro USA Inc. historically performed well on similar VA contracts?

The provided data does not include performance history for ScriptPro USA Inc. on this or similar Department of Veterans Affairs (VA) contracts. Assessing a contractor's past performance is a critical step in evaluating the risk associated with a new award. Information regarding on-time delivery, quality of service, and adherence to contract terms would typically be available through past performance reviews or contract databases. Without this historical context, it's difficult to gauge the reliability and effectiveness of ScriptPro USA Inc. in fulfilling its maintenance obligations.

What is the total federal spending on ScriptPro annual maintenance across all agencies?

The provided data is specific to a single contract awarded by the Department of Veterans Affairs to ScriptPro USA Inc. for maintenance at the Greenville CBOC. It does not offer a comprehensive view of total federal spending on ScriptPro annual maintenance across all agencies. To determine this, a broader search across federal procurement databases (like FPDS or SAM.gov) would be necessary, filtering for ScriptPro as the contractor and 'maintenance' or related service descriptions across all awarding agencies. This would provide a more complete picture of the government's investment in ScriptPro services.

Industry Classification

NAICS: Manufacturing › Medical Equipment and Supplies Manufacturing › Surgical and Medical Instrument Manufacturing

Product/Service Code: MAINT, REPAIR, REBUILD EQUIPMENT › MAINT, REPAIR, REBUILD OF EQUIPMENT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 5828 REEDS RD, SHAWNEE MISSION, KS, 66202

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Manufacturer of Goods, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $228,314

Exercised Options: $196,083

Current Obligation: $196,083

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36F79719D0135

IDV Type: FSS

Timeline