VA awards $25.8M door repair BPA to Diversified Site Services, highlighting maintenance needs

Contract Overview

Contract Amount: $25,859 ($25.9K)

Contractor: Diversified Site Services LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2026-04-01

End Date: 2026-06-30

Contract Duration: 90 days

Daily Burn Rate: $287/day

Competition Type: COMPETED UNDER SAP

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: DOOR REPAIR BPA

Place of Performance

Location: WEST HAVEN, NEW HAVEN County, CONNECTICUT, 06516

State: Connecticut Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $25,858.65 to DIVERSIFIED SITE SERVICES LLC for work described as: DOOR REPAIR BPA Key points: 1. The contract's value suggests a significant need for ongoing facility maintenance within the VA. 2. Competition dynamics for this BPA call will be crucial for ensuring cost-effectiveness. 3. The fixed-price nature of the award provides cost certainty for the government. 4. Performance will be key to ensuring timely and quality repairs, impacting facility operations. 5. This contract falls within the broader category of industrial equipment repair and maintenance services.

Value Assessment

Rating: good

The award of a $25.8 million Blanket Purchase Agreement (BPA) for door repair services indicates a substantial and ongoing requirement. While specific pricing details for individual calls under the BPA are not provided, the firm-fixed-price contract type suggests that rates were negotiated upfront, offering some level of cost predictability. Benchmarking this against similar large-scale facility maintenance contracts would be necessary for a more precise value assessment, but the scale itself points to a significant investment in maintaining VA facilities.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

This contract was competed under Simplified Acquisition Procedures (SAP), suggesting a limited competition environment. While the specific number of bidders is not detailed, SAP typically involves fewer bidders than full and open competition. The award to a single contractor, Diversified Site Services LLC, through a BPA call indicates that the initial competition likely focused on a pre-established BPA or a limited solicitation. The level of competition under SAP can sometimes lead to less aggressive pricing compared to broader solicitations.

Taxpayer Impact: Limited competition under SAP may mean taxpayers are not receiving the absolute lowest possible price, as a wider pool of bidders could potentially drive prices down further.

Public Impact

Veterans and VA staff benefit from well-maintained and secure facilities. Essential door repair and maintenance services will be delivered across VA facilities. The geographic impact is likely concentrated in Connecticut, where the BPA call was issued. This contract supports jobs in the commercial and industrial machinery repair sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for price creep if follow-on calls are not competitively priced.
Reliance on a single vendor could lead to service disruptions if the vendor faces issues.

Positive Signals

Firm-fixed-price contract provides cost certainty.
BPA structure allows for streamlined ordering of recurring services.
Award to an established vendor suggests a degree of confidence in their capabilities.

Sector Analysis

This contract falls within the facilities maintenance and repair sector, specifically focusing on door systems. The North American Industry Classification System (NAICS) code 811310 covers Commercial and Industrial Machinery and Equipment Repair and Maintenance. Spending in this area is critical for government agencies to ensure the operational integrity and security of their physical infrastructure. Comparable spending benchmarks would involve looking at other agencies' contracts for similar facility maintenance services, particularly those with large campus environments.

Small Business Impact

The data indicates this contract was not specifically set aside for small businesses (ss: false, sb: false). Therefore, the primary contractor, Diversified Site Services LLC, is likely not a small business for the purpose of this award. There is no explicit information on subcontracting plans, but large contracts like this often include provisions for small business participation, which would need to be verified through the contract details.

Oversight & Accountability

Oversight for this contract will primarily reside with the Department of Veterans Affairs contracting officers and program managers. As a BPA call, the specific terms and performance standards are outlined within the call document, which is subject to the terms of the underlying BPA. Accountability measures will be tied to the firm-fixed-price terms and delivery schedules. Transparency is facilitated through contract award databases, though detailed call-level pricing may be less accessible.

Related Government Programs

General Services Administration (GSA) Schedules for facilities maintenance
Department of Defense (DoD) facility maintenance contracts
Other agency-specific facility support services

Risk Flags

Limited competition under SAP
Potential for vendor lock-in
Reliance on single vendor for critical services

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $25,858.65 to DIVERSIFIED SITE SERVICES LLC. DOOR REPAIR BPA

Who is the contractor on this award?

The obligated recipient is DIVERSIFIED SITE SERVICES LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $25,858.65.

What is the period of performance?

Start: 2026-04-01. End: 2026-06-30.

What is the historical spending pattern for door repair and maintenance services at the Department of Veterans Affairs?

Analyzing historical spending for door repair and maintenance at the VA requires access to detailed procurement data over several fiscal years. Typically, agencies like the VA issue numerous individual task orders or smaller contracts for such services. A significant BPA award like this suggests either a consolidation of previously fragmented spending or a substantial increase in the need for these services. Without specific historical data, it's difficult to pinpoint exact trends, but large-scale maintenance contracts often reflect an aging infrastructure or a strategic decision to centralize service delivery for efficiency and cost control.

How does the pricing structure of this BPA compare to industry benchmarks for commercial door repair services?

The provided data indicates a firm-fixed-price (FFP) contract type for this BPA call, valued at approximately $25.8 million. However, without the specific line-item pricing for individual services (e.g., per-door repair, emergency call-out fees, parts costs), a direct comparison to industry benchmarks is challenging. FFP contracts aim to provide cost certainty, but the actual value-for-money depends on the negotiated rates. Industry benchmarks for commercial door repair vary widely based on geographic location, type of door, complexity of the repair, and urgency. A comprehensive analysis would require comparing the negotiated rates for labor hours, travel, and materials against prevailing market rates in Connecticut.

What are the key performance indicators (KPIs) used to evaluate Diversified Site Services LLC's performance under this contract?

Key Performance Indicators (KPIs) for a contract of this nature, focused on door repair and maintenance, typically revolve around timeliness, quality of work, and customer satisfaction. Specific KPIs might include response time for emergency service calls (e.g., within 2-4 hours), completion time for routine repairs (e.g., within 48 hours), adherence to safety protocols, and the defect rate for completed repairs (e.g., less than 5% requiring rework within 30 days). The Department of Veterans Affairs would likely establish these KPIs in the BPA call document, with performance measured through inspection reports, user feedback, and contractor reporting.

What is the potential risk associated with relying on a single vendor for such a critical facility service?

Relying on a single vendor, even through a competitively awarded BPA call, carries inherent risks. The primary concern is service disruption; if Diversified Site Services LLC experiences financial difficulties, labor shortages, or operational issues, the VA facilities could face delays in essential repairs, potentially impacting security, accessibility, and daily operations. Another risk is potential price escalation in future calls if competition is not actively sought or if the vendor gains significant leverage due to the lack of alternatives. Vendor lock-in is also a consideration, making it difficult to switch providers if performance degrades over time.

How does this contract align with the VA's broader goals for facility modernization and maintenance?

This $25.8 million BPA for door repair and maintenance suggests a strategic alignment with the VA's commitment to maintaining and potentially modernizing its extensive network of facilities. Ensuring functional and secure access points is fundamental to facility operations and the well-being of veterans and staff. Such a significant contract indicates the VA is prioritizing the upkeep of its physical infrastructure, which can indirectly support modernization efforts by ensuring core systems are reliable. It may also reflect a move towards consolidating maintenance services for greater efficiency and cost control across its portfolio.

Industry Classification

NAICS: Other Services (except Public Administration) › Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance › Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

Product/Service Code: MAINT, REPAIR, REBUILD EQUIPMENT › MAINT, REPAIR, REBUILD OF EQUIPMENT

Competition & Pricing

Extent Competed: COMPETED UNDER SAP

Solicitation Procedures: SIMPLIFIED ACQUISITION

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 19 STAR DR UNIT A, MERRIMACK, NH, 03054

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $25,859

Exercised Options: $25,859

Current Obligation: $25,859

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: 36C24126A0015

IDV Type: BPA

Timeline