VA Awards $58.6M EHRM Support Contract to APTIVE HTG LLC Under Full and Open Competition

Contract Overview

Contract Amount: $58,568,053 ($58.6M)

Contractor: Aptive HTG LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2023-02-28

End Date: 2025-09-12

Contract Duration: 927 days

Daily Burn Rate: $63.2K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 4

Pricing Type: LABOR HOURS

Sector: IT

Official Description: VHA INTEGRATED HEALTHCARE TRANSFORMATION (IHT) IDIQ CONTRACT- EHRM RAPID SUPPORT

Place of Performance

Location: ALEXANDRIA, ALEXANDRIA CITY County, VIRGINIA, 22314

State: Virginia Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $58.6 million to APTIVE HTG LLC for work described as: VHA INTEGRATED HEALTHCARE TRANSFORMATION (IHT) IDIQ CONTRACT- EHRM RAPID SUPPORT Key points: 1. Contract focuses on critical Electronic Health Record Modernization (EHRM) support for the VA. 2. APTIVE HTG LLC, a new awardee, faces competition from established EHRM vendors. 3. Potential risks include integration challenges and vendor performance in a complex healthcare IT environment. 4. Spending falls within the Administrative Management and General Management Consulting Services sector.

Value Assessment

Rating: good

The contract value of $58.6M over its period of performance appears reasonable for specialized EHRM support. Benchmarking against similar large-scale IT support contracts is necessary for a definitive assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition after exclusion of sources, indicating a competitive bidding process. This method is expected to drive price discovery and achieve fair market value.

Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for essential healthcare IT modernization.

Public Impact

Ensures continued support for the VA's critical EHRM system, impacting veteran healthcare delivery. Potential for improved patient care through enhanced EHR functionality and support. Creates jobs in the IT consulting and healthcare support sectors.

Waste & Efficiency Indicators

Waste Risk Score: 65 / 10

Warning Flags

Vendor lock-in risk if not managed effectively.
Potential for cost overruns if scope creep occurs.
Dependence on a single vendor for critical support.

Positive Signals

Competitive award process.
Focus on a critical government program.
Defined period of performance.

Sector Analysis

This contract falls under Administrative Management and General Management Consulting Services, specifically supporting healthcare IT. Spending benchmarks for similar large-scale IT modernization projects are typically in the tens to hundreds of millions of dollars.

Small Business Impact

The data does not indicate if small businesses were involved in the subcontracting plan or as prime contractors. Further analysis is needed to assess small business participation.

Oversight & Accountability

The Department of Veterans Affairs is responsible for oversight. The competitive nature of the award suggests initial accountability, but ongoing performance monitoring is crucial.

Related Government Programs

Administrative Management and General Management Consulting Services
Department of Veterans Affairs Contracting
Department of Veterans Affairs Programs

Risk Flags

EHRM implementation challenges.
Vendor performance and capacity.
Integration with existing VA systems.
Cybersecurity risks.
Potential for scope creep.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $58.6 million to APTIVE HTG LLC. VHA INTEGRATED HEALTHCARE TRANSFORMATION (IHT) IDIQ CONTRACT- EHRM RAPID SUPPORT

Who is the contractor on this award?

The obligated recipient is APTIVE HTG LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $58.6 million.

What is the period of performance?

Start: 2023-02-28. End: 2025-09-12.

What is the specific scope of work for APTIVE HTG LLC's support, and how does it align with the overall EHRM modernization goals?

The scope of work likely includes technical support, system integration, user assistance, and potentially training related to the VA's Electronic Health Record Modernization (EHRM) system. It is crucial that this support directly contributes to the successful implementation and adoption of EHRM, addressing identified deficiencies and enhancing the system's functionality to improve veteran care delivery and operational efficiency.

What are the key performance indicators (KPIs) for this contract, and how will vendor performance be measured to mitigate risks?

Key performance indicators should focus on system uptime, response times for support requests, successful issue resolution rates, and user satisfaction. The VA must establish clear metrics and conduct regular performance reviews to ensure APTIVE HTG LLC meets contractual obligations, proactively identifying and addressing any performance shortfalls to mitigate risks to the EHRM program and veteran care.

How does this contract contribute to the long-term effectiveness and sustainability of the VA's EHRM system?

This contract's effectiveness hinges on its ability to provide stable, reliable support that enhances the EHRM system's usability and functionality. Long-term sustainability will depend on the vendor's adaptability to evolving healthcare needs and technological advancements, ensuring the system remains a valuable asset for veteran care rather than a source of ongoing operational challenges.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Administrative Management and General Management Consulting Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 36C10X23R0009

Offers Received: 4

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 421 KING ST STE 200, ALEXANDRIA, VA, 22314

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Joint Venture Women Owned Small Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $58,568,053

Exercised Options: $58,568,053

Current Obligation: $58,568,053

Subaward Activity

Number of Subawards: 15

Total Subaward Amount: $50,476,496

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 36C10X20D0002

IDV Type: IDC

Timeline