Commerce Awards $22.8M for Advanced Problem Resolution Services to Epsilon Inc
Contract Overview
Contract Amount: $22,876,036 ($22.9M)
Contractor: Epsilon Inc
Awarding Agency: Department of Commerce
Start Date: 2021-04-05
End Date: 2026-06-04
Contract Duration: 1,886 days
Daily Burn Rate: $12.1K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: LABOR HOURS
Sector: IT
Official Description: ADVANCED PROBLEM RESOLUTION
Place of Performance
Location: WEAVERVILLE, BUNCOMBE County, NORTH CAROLINA, 28787
Plain-Language Summary
Department of Commerce obligated $22.9 million to EPSILON INC for work described as: ADVANCED PROBLEM RESOLUTION Key points: 1. Contract awarded to Epsilon Inc. for computer systems design services. 2. Significant contract value of $22.8 million over its period of performance. 3. Full and open competition was utilized, suggesting a competitive bidding process. 4. The sector is IT, specifically computer systems design services.
Value Assessment
Rating: good
The contract value of $22.8 million for 1886 days of service suggests a daily rate of approximately $12,129. This appears reasonable for specialized IT services, though a direct per-unit cost benchmark is not available without more granular data.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, indicating that multiple vendors had the opportunity to bid. This method generally promotes price discovery and competitive pricing.
Taxpayer Impact: The use of full and open competition aims to ensure taxpayer funds are used efficiently by securing the best value through a competitive process.
Public Impact
Supports the U.S. Patent and Trademark Office's operations. Potential impact on innovation and intellectual property processing. Contract duration extends over several years, indicating ongoing need.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of specific performance metrics in provided data.
- Potential for scope creep in complex problem resolution services.
Positive Signals
- Awarded through full and open competition.
- Long-term contract provides stability for service delivery.
Sector Analysis
This contract falls within the Information Technology sector, specifically Computer Systems Design Services. Spending in this area is crucial for government modernization and operational efficiency, with benchmarks varying widely based on service complexity and duration.
Small Business Impact
The data indicates that small businesses were not directly awarded this contract, as it was awarded to Epsilon Inc. Further analysis would be needed to determine if small businesses are involved as subcontractors.
Oversight & Accountability
Oversight would typically involve regular performance reviews by the Department of Commerce to ensure Epsilon Inc. meets contract requirements and delivers value. Accountability is maintained through contractual obligations and performance monitoring.
Related Government Programs
- Computer Systems Design Services
- Department of Commerce Contracting
- U.S. Patent and Trademark Office Programs
Risk Flags
- Contract duration is long (over 5 years).
- Service type is broad ('Advanced Problem Resolution').
- No specific performance metrics provided.
- Small business participation not indicated.
Tags
computer-systems-design-services, department-of-commerce, nc, bpa-call, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Commerce awarded $22.9 million to EPSILON INC. ADVANCED PROBLEM RESOLUTION
Who is the contractor on this award?
The obligated recipient is EPSILON INC.
Which agency awarded this contract?
Awarding agency: Department of Commerce (U.S. Patent and Trademark Office).
What is the total obligated amount?
The obligated amount is $22.9 million.
What is the period of performance?
Start: 2021-04-05. End: 2026-06-04.
What specific advanced problems does Epsilon Inc. resolve for the USPTO, and how is success measured?
The provided data does not specify the exact nature of the 'advanced problems' Epsilon Inc. is contracted to resolve. Success measurement would typically involve key performance indicators (KPIs) defined in the contract, such as resolution time, client satisfaction, or successful implementation of solutions, which are not detailed here.
What is the risk associated with relying on a single vendor for critical problem resolution services over a multi-year period?
The primary risk is vendor lock-in and potential complacency, which could lead to decreased service quality or inflated costs over time. However, since this was awarded under full and open competition, the initial pricing was likely competitive. Ongoing oversight is crucial to mitigate these risks.
How effective is this contract in ensuring the USPTO's technological infrastructure remains robust and adaptable?
The effectiveness hinges on the quality of Epsilon Inc.'s problem-solving capabilities and the USPTO's ability to clearly define needs and monitor performance. If Epsilon Inc. consistently delivers innovative and timely solutions, the contract can be highly effective in maintaining and improving the USPTO's technological resilience.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Parent Company: American Systems Corporation
Address: 1 MONTICELLO VILLAGE DR, WEAVERVILLE, NC, 28787
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $24,292,741
Exercised Options: $22,876,036
Current Obligation: $22,876,036
Subaward Activity
Number of Subawards: 1
Total Subaward Amount: $738,176
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 1333BJ20A00280019
IDV Type: BPA
Timeline
Start Date: 2021-04-05
Current End Date: 2026-06-04
Potential End Date: 2026-10-04 00:00:00
Last Modified: 2026-02-24
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