Dod's $12.6M Dtmo Ctms Support Contract Awarded to NTT Data Services Federal Government, LLC

Contract Overview

Contract Amount: $12,597,686 ($12.6M)

Contractor: NTT Data Services Federal Government, LLC

Awarding Agency: Department of Defense

Start Date: 2009-01-09

End Date: 2012-06-22

Contract Duration: 1,260 days

Daily Burn Rate: $10.0K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: TIME AND MATERIALS

Sector: IT

Official Description: DTMO CTMS SUPPORT

Place of Performance

Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22203

State: Virginia Government Spending

Plain-Language Summary

Department of Defense obligated $12.6 million to NTT DATA SERVICES FEDERAL GOVERNMENT, LLC for work described as: DTMO CTMS SUPPORT Key points: 1. Contract awarded via full and open competition, suggesting a competitive pricing environment. 2. The contract's duration of 1260 days (3.5 years) indicates a need for sustained support. 3. The primary service category (NAICS 518210) points to significant IT infrastructure and data processing requirements. 4. Awarded as a Delivery Order, implying it's part of a larger indefinite-delivery/indefinite-quantity (IDIQ) vehicle. 5. The contract's value is moderate within the context of large federal IT service procurements. 6. No small business set-aside was utilized, indicating the prime contractor is not a small business.

Value Assessment

Rating: fair

Benchmarking the value of this specific contract is challenging without access to the underlying IDIQ vehicle's ceiling and other awarded orders. However, the total value of $12.6 million over approximately 3.5 years suggests a moderate annual spend. The 'Time and Materials' pricing structure can sometimes lead to cost overruns if not closely managed, but it also offers flexibility for evolving IT needs. Further analysis would require comparing the negotiated rates against market benchmarks for similar IT support services.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, which typically involves a broad solicitation to all eligible responsible sources. The fact that it was a single delivery order suggests that the competition likely occurred at the IDIQ level or for this specific order against a pre-competed vehicle. The level of competition at the IDIQ level is unknown, but a full and open approach generally fosters price discovery and encourages multiple bidders to offer competitive proposals.

Taxpayer Impact: A full and open competition process is generally favorable for taxpayers as it aims to secure the best value through a wide range of offers, potentially driving down costs and improving service quality.

Public Impact

The Department of Defense benefits from enhanced capabilities in its DTMO CTMS (Defense Travel Management Office - Command Travel Management System) operations. Services delivered likely include IT infrastructure support, data processing, and web hosting essential for the travel management system. The geographic impact is primarily within the Department of Defense's operational footprint, supporting its personnel. Workforce implications may involve specialized IT personnel required to maintain and operate the CTMS.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for cost creep due to Time and Materials pricing structure if not rigorously monitored.
Dependence on a single contractor for critical IT support services could pose a risk if performance degrades.
Lack of transparency into the specific performance metrics and quality assurance measures employed.

Positive Signals

Awarded through full and open competition, indicating a potentially competitive pricing environment.
The contract addresses a specific need within the Department of Defense's travel management systems.
NTT DATA SERVICES FEDERAL GOVERNMENT, LLC is an established IT service provider with federal experience.

Sector Analysis

The contract falls within the Information Technology and Cloud Computing sector, specifically focusing on IT infrastructure, data processing, and hosting services. This sector is characterized by rapid technological advancements and significant government spending to modernize systems and enhance cybersecurity. The market size for federal IT services is substantial, with agencies increasingly relying on cloud solutions and managed services. This contract represents a component of the DoD's broader strategy to manage and optimize its IT infrastructure for operational efficiency.

Small Business Impact

This contract was not awarded as a small business set-aside, and the prime contractor, NTT DATA SERVICES FEDERAL GOVERNMENT, LLC, is a large business. There is no explicit information provided regarding subcontracting plans for small businesses. Therefore, the direct impact on the small business ecosystem through this specific award is likely minimal unless subcontracting opportunities are pursued by the prime contractor.

Oversight & Accountability

Oversight for this contract would typically be managed by the contracting officer and the program management office within the Department of the Army. Performance monitoring, invoicing review, and adherence to contract terms are standard oversight mechanisms. Transparency is generally facilitated through contract award databases and reporting requirements, though detailed operational oversight specifics are often internal to the agency.

Related Government Programs

Defense Travel Management Office (DTMO) Programs
Department of Defense IT Infrastructure Services
Command Travel Management Systems
Federal IT Services Contracts
Cloud Computing and Data Hosting Services

Risk Flags

Potential for cost overruns due to Time and Materials pricing.
Contract duration may indicate long-term reliance, requiring ongoing performance monitoring.
Lack of specific details on competition at the IDIQ level.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $12.6 million to NTT DATA SERVICES FEDERAL GOVERNMENT, LLC. DTMO CTMS SUPPORT

Who is the contractor on this award?

The obligated recipient is NTT DATA SERVICES FEDERAL GOVERNMENT, LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Department of the Army).

What is the total obligated amount?

The obligated amount is $12.6 million.

What is the period of performance?

Start: 2009-01-09. End: 2012-06-22.

What is the historical spending pattern for DTMO CTMS support services by the Department of Defense?

Analyzing historical spending for DTMO CTMS support requires accessing detailed federal procurement data over multiple fiscal years. While this specific contract represents $12.6 million awarded in 2009, understanding the broader trend involves looking at prior and subsequent awards for similar services. Federal agencies often consolidate requirements into larger IDIQ vehicles, so tracking spending might involve examining multiple contracts under a single umbrella agreement. Factors influencing spending include evolving travel policies, technological upgrades to the CTMS, and the overall size of the DoD workforce requiring travel management. Without a comprehensive historical dataset for this specific service category and agency, it's difficult to establish a definitive spending pattern beyond this single award's context.

How does the pricing structure (Time and Materials) for this contract compare to fixed-price contracts for similar IT support services?

Time and Materials (T&M) contracts, like the one awarded to NTT DATA SERVICES FEDERAL GOVERNMENT, LLC, offer flexibility by reimbursing the contractor for direct labor hours at specified rates and for the cost of materials. This structure is often used when the scope of work is not clearly defined or is expected to evolve. In contrast, fixed-price contracts establish a set price for a defined scope, shifting more risk to the contractor. For IT support, T&M can be advantageous when requirements are uncertain, allowing for adjustments without formal change orders. However, it carries a higher risk of cost overruns if not managed diligently, as the government pays for actual effort expended. Fixed-price contracts generally offer better cost certainty for the government but require a very well-defined scope upfront.

What is NTT DATA SERVICES FEDERAL GOVERNMENT, LLC's track record with similar Department of Defense IT contracts?

NTT DATA SERVICES FEDERAL GOVERNMENT, LLC, has a significant track record of performing IT services for the Department of Defense and other federal agencies. Their portfolio often includes large-scale system integration, cloud services, cybersecurity, and IT infrastructure support. Examining their past performance on contracts with similar scope, such as managing complex IT systems or providing data processing and hosting, would provide insight into their capabilities and reliability. Publicly available contract databases and past performance reviews (if accessible) can offer details on their success rates, adherence to schedules, and quality of deliverables on previous DoD engagements. Their longevity and continued awards suggest a generally positive performance history.

What are the key performance indicators (KPIs) used to measure the success of the DTMO CTMS support?

Key Performance Indicators (KPIs) for IT support contracts like the DTMO CTMS support typically focus on system availability, response times for technical issues, data integrity, security compliance, and user satisfaction. Specific metrics might include uptime percentages for the CTMS platform, average time to resolve critical incidents, successful completion rates for data backups and recovery, adherence to security protocols (e.g., NIST standards), and feedback from end-users regarding system performance and support responsiveness. The effectiveness of the contractor is measured against these predefined benchmarks, often detailed in the contract's Performance Work Statement (PWS) or Service Level Agreement (SLA).

How does this contract's value compare to other federal contracts for IT infrastructure and data processing services?

The $12.6 million value over approximately 3.5 years places this contract in the mid-tier range for federal IT services. Large federal agencies, particularly the DoD, frequently award contracts for IT infrastructure, cloud hosting, and data processing that range from tens to hundreds of millions of dollars, and sometimes even billions, especially for enterprise-wide solutions or major system modernizations. This specific contract appears to be for a focused support function within a particular office (DTMO). When compared to massive cloud migration projects or enterprise resource planning (ERP) system implementations, its value is modest. However, within the context of specialized support for a specific system like CTMS, it represents a significant investment.

Industry Classification

NAICS: Information › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services › Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: TIME AND MATERIALS (Y)

Contractor Details

Parent Company: Dell Technologies Inc. (UEI: 601839660)

Address: 8270 WILLOW OAKS CORPORATE DR, FAIRFAX, VA, 22031

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business

Financial Breakdown

Contract Ceiling: $15,223,730

Exercised Options: $15,223,730

Current Obligation: $12,597,686

Contract Characteristics

Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED

Parent Contract

Parent Award PIID: GS00F0049M

IDV Type: FSS

Timeline