State Dept. Pays $28.2M for IT Support Services, Awarded to Creative Information Technology, Inc
Contract Overview
Contract Amount: $28,251,734 ($28.3M)
Contractor: Creative Information Technology, Inc.
Awarding Agency: Department of State
Start Date: 2008-08-01
End Date: 2013-09-23
Contract Duration: 1,879 days
Daily Burn Rate: $15.0K/day
Competition Type: COMPETITIVE DELIVERY ORDER
Number of Offers Received: 5
Pricing Type: LABOR HOURS
Sector: IT
Official Description: IT SUPPORT SERVICES
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20522
Plain-Language Summary
Department of State obligated $28.3 million to CREATIVE INFORMATION TECHNOLOGY, INC. for work described as: IT SUPPORT SERVICES Key points: 1. Total contract value of $28.25 million over 5 years. 2. Awarded via competitive delivery order, indicating some price discovery. 3. Services fall under 'Other Computer Related Services' (NAICS 541519). 4. Contract duration of 1879 days. 5. No small business participation noted.
Value Assessment
Rating: fair
The contract's total value is substantial. Benchmarking against similar IT support service contracts is necessary to assess if the pricing represents good value for the labor hours provided.
Cost Per Unit: N/A
Competition Analysis
Competition Level: unknown
Awarded as a competitive delivery order, suggesting multiple vendors were considered. The competitive nature likely contributed to price discovery, though the specific pricing structure and negotiation details are not provided.
Taxpayer Impact: Taxpayer funds are utilized for IT support services. The competitive award mechanism aims to ensure reasonable pricing, but the ultimate impact depends on the negotiated rates and service delivery.
Public Impact
Ensures continued IT support for Department of State operations. Supports federal agency's technological infrastructure. Potential for job creation within the IT services sector.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of small business participation.
- Limited insight into specific performance metrics and outcomes.
- Potential for cost overruns if not managed effectively.
Positive Signals
- Competitive award process.
- Long-term contract provides stability for IT services.
- Services are critical for agency operations.
Sector Analysis
IT support services are crucial for federal agencies. This contract falls within the broader IT services sector, where spending can vary significantly based on agency needs and technological advancements. Benchmarks for similar contracts are essential for value assessment.
Small Business Impact
The contract data indicates no small business participation (ss: false, sb: false). This suggests that the prime contractor is likely a large business, and opportunities for small businesses were either not pursued or not awarded under this specific contract.
Oversight & Accountability
The contract was awarded by the Department of State, implying internal oversight mechanisms are in place. However, further details on performance monitoring, audits, and accountability measures would be needed for a comprehensive oversight assessment.
Related Government Programs
- Other Computer Related Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Lack of small business subcontracting.
- No clear performance metrics provided.
- Potential for scope creep over the contract duration.
- Limited transparency on specific service costs.
Tags
other-computer-related-services, department-of-state, dc, do, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $28.3 million to CREATIVE INFORMATION TECHNOLOGY, INC.. IT SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is CREATIVE INFORMATION TECHNOLOGY, INC..
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $28.3 million.
What is the period of performance?
Start: 2008-08-01. End: 2013-09-23.
What was the specific scope of IT support services provided under this contract, and how did it align with the agency's needs?
The contract data specifies 'IT SUPPORT SERVICES' under NAICS code 541519 (Other Computer Related Services). While the general category is clear, the precise scope would detail tasks like help desk support, network maintenance, system administration, or software development. Alignment with agency needs would be assessed by reviewing the original solicitation requirements and comparing them to the delivered services and outcomes.
How did the competitive delivery order process ensure the best possible pricing and value for these IT support services?
A competitive delivery order implies that multiple vendors were solicited, allowing for price and technical proposal comparisons. This process generally leads to better price discovery than a sole-source award. However, the effectiveness in securing the 'best' value depends on the thoroughness of the competition, the clarity of evaluation criteria, and the negotiation leverage held by the government.
What are the key performance indicators (KPIs) used to measure the effectiveness of the IT support services provided by Creative Information Technology, Inc.?
The provided data does not include specific KPIs for this contract. Effective IT support is typically measured by metrics such as response times, resolution rates, system uptime, user satisfaction, and adherence to service level agreements (SLAs). Without these KPIs, it is difficult to objectively assess the effectiveness of the services rendered and the contractor's performance.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: COMPETITIVE DELIVERY ORDER
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Offers Received: 5
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Address: 12709 GREENBRIAR ROAD, POTOMAC, MD, 08
Business Categories: 8(a) Program Participant, Category Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Small Disadvantaged Business, Special Designations, Indian (Subcontinent) American Owned Business
Financial Breakdown
Contract Ceiling: $32,162,837
Exercised Options: $32,162,837
Current Obligation: $28,251,734
Parent Contract
Parent Award PIID: SAQMPD07D0090
IDV Type: IDC
Timeline
Start Date: 2008-08-01
Current End Date: 2013-09-23
Potential End Date: 2013-09-23 00:00:00
Last Modified: 2013-10-08
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