State Dept. Awards $25.3M for IT Support Services to Creative Information Technology, Inc
Contract Overview
Contract Amount: $25,292,055 ($25.3M)
Contractor: Creative Information Technology, Inc.
Awarding Agency: Department of State
Start Date: 2008-08-22
End Date: 2013-10-03
Contract Duration: 1,868 days
Daily Burn Rate: $13.5K/day
Competition Type: COMPETITIVE DELIVERY ORDER
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: OPERATIONAL SUPPORT SERVICES
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20520
Plain-Language Summary
Department of State obligated $25.3 million to CREATIVE INFORMATION TECHNOLOGY, INC. for work described as: OPERATIONAL SUPPORT SERVICES Key points: 1. Contract awarded for operational support services, primarily IT-related. 2. Creative Information Technology, Inc. secured this delivery order. 3. The contract spans nearly five years, indicating a long-term need. 4. The award value is substantial at over $25 million.
Value Assessment
Rating: fair
The contract value of $25.3 million over five years suggests a significant investment. Benchmarking against similar IT support service contracts is difficult without more granular data on the specific services provided. The fixed-price nature aims to control costs.
Cost Per Unit: N/A
Competition Analysis
Competition Level: unknown
This was a competitive delivery order, suggesting multiple vendors likely competed. The competitive nature should have driven price discovery, but the specific pricing mechanisms and outcomes are not detailed.
Taxpayer Impact: Taxpayer funds are being used for essential operational support services. The competitive award process is intended to ensure value for money.
Public Impact
Ensures continued IT operational support for the Department of State. Supports a private sector company, Creative Information Technology, Inc. The duration of the contract impacts long-term IT service planning. Potential for follow-on work or similar contracts in the future.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of detailed service scope makes cost-effectiveness assessment difficult.
- Limited insight into the competitive landscape and specific pricing strategies.
- Contract duration could lead to vendor lock-in if not managed carefully.
Positive Signals
- Awarded through a competitive process, indicating potential for good value.
- Firm fixed-price contract helps manage cost uncertainty.
- Long-term contract provides stability for service delivery.
Sector Analysis
This contract falls within the IT services sector, specifically 'Other Computer Related Services'. Spending in this area is common across government agencies for maintaining and operating IT infrastructure and systems. Benchmarks vary widely based on the complexity and scope of services.
Small Business Impact
The data indicates this was not awarded to a small business (ss: false, sb: false). Therefore, there is no direct benefit to small businesses from this specific contract award.
Oversight & Accountability
As a delivery order under a larger contract (implied), oversight would typically be managed by the contracting officer at the Department of State. Accountability for performance rests with Creative Information Technology, Inc.
Related Government Programs
- Other Computer Related Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Lack of detailed service description.
- Limited transparency on competitive bid specifics.
- Potential for vendor lock-in due to contract length.
- No small business participation noted.
Tags
other-computer-related-services, department-of-state, dc, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $25.3 million to CREATIVE INFORMATION TECHNOLOGY, INC.. OPERATIONAL SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is CREATIVE INFORMATION TECHNOLOGY, INC..
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $25.3 million.
What is the period of performance?
Start: 2008-08-22. End: 2013-10-03.
What specific IT operational support services were included in this $25.3 million contract, and how do they align with the agency's needs?
The provided data lacks specifics on the exact services rendered under 'OPERATIONAL SUPPORT SERVICES'. These could range from help desk support, network maintenance, software updates, to system administration. Understanding the precise scope is crucial for assessing if the $25.3 million expenditure effectively met the Department of State's operational IT requirements and strategic goals.
How did the competitive bidding process ensure the best possible price and value for these IT support services?
While the contract was competitively awarded, the effectiveness of price discovery depends on the number and quality of bids received, the evaluation criteria, and the negotiation process. Without access to the bid details and evaluation outcomes, it's challenging to definitively state if the 'best' price and value were achieved. The firm fixed-price structure does offer cost certainty.
What is the long-term impact of this nearly five-year contract on the Department of State's IT infrastructure and vendor relationships?
A contract of this duration suggests a strategic reliance on Creative Information Technology, Inc. for critical IT functions. This provides service continuity but also carries the risk of vendor lock-in and potential stagnation if innovation is not incentivized. The agency must ensure robust performance management and consider future IT modernization plans.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: COMPETITIVE DELIVERY ORDER
Solicitation Procedures: ONLY ONE SOURCE
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 12709 GREENBRIAR ROAD, POTOMAC, MD, 20854
Business Categories: 8(a) Program Participant, Category Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Small Disadvantaged Business, Special Designations, Indian (Subcontinent) American Owned Business
Financial Breakdown
Contract Ceiling: $25,292,055
Exercised Options: $25,292,055
Current Obligation: $25,292,055
Contract Characteristics
Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED
Parent Contract
Parent Award PIID: SAQMPD07D0090
IDV Type: IDC
Timeline
Start Date: 2008-08-22
Current End Date: 2013-10-03
Potential End Date: 2013-10-03 00:00:00
Last Modified: 2016-10-13
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