State Dept. IT Support Services Contract with Pragmatics, LLC Reached $10.37M Over 5 Years
Contract Overview
Contract Amount: $10,370,067 ($10.4M)
Contractor: Pragmatics, LLC
Awarding Agency: Department of State
Start Date: 2007-09-30
End Date: 2013-03-29
Contract Duration: 2,007 days
Daily Burn Rate: $5.2K/day
Competition Type: COMPETITIVE DELIVERY ORDER
Number of Offers Received: 2
Pricing Type: LABOR HOURS
Sector: IT
Official Description: IT SUPPORT SERVICES
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20522
Plain-Language Summary
Department of State obligated $10.4 million to PRAGMATICS, LLC for work described as: IT SUPPORT SERVICES Key points: 1. The contract for IT Support Services was awarded to Pragmatics, LLC for $10.37 million. 2. This contract falls under the 'Other Computer Related Services' NAICS code (541519). 3. The contract was awarded as a competitive delivery order, suggesting some level of price discovery. 4. The duration of the contract was approximately 5.5 years, from September 2007 to March 2013. 5. The contract was not set-aside for small businesses.
Value Assessment
Rating: good
The contract value of $10.37 million over 5.5 years averages to roughly $1.88 million annually. This appears reasonable for comprehensive IT support services, though specific benchmarks depend on the scope and complexity of services provided.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
Awarded as a competitive delivery order, this method implies that multiple vendors were considered, fostering competition. The pricing was likely determined through a competitive bidding process, aiming for fair market value.
Taxpayer Impact: The competitive nature of the award suggests that taxpayers likely received a fair price for the IT support services rendered, avoiding potential overpayment associated with sole-source contracts.
Public Impact
Ensured continuity of essential IT support services for the Department of State. Supported government operations through the provision of computer-related services. The competitive award process aimed to deliver value for taxpayer dollars. The contract's duration provided stability for both the agency and the contractor.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of specific performance metrics makes it difficult to assess effectiveness.
- No indication of small business participation, potentially missing opportunities for economic inclusion.
Positive Signals
- Awarded competitively, suggesting potential for good value.
- Long-term contract provided stability for service delivery.
Sector Analysis
IT support services are crucial for government operations, encompassing a wide range of technical assistance and maintenance. Spending in this sector can vary significantly based on agency size, technological needs, and contract scope. This contract's value is moderate within the broader IT services landscape.
Small Business Impact
This contract was not awarded as a small business set-aside. There is no information available to determine if small businesses were involved as subcontractors, representing a missed opportunity for direct small business engagement.
Oversight & Accountability
The award was a competitive delivery order, indicating a structured procurement process. However, further details on performance monitoring and accountability mechanisms would be needed to fully assess oversight effectiveness.
Related Government Programs
- Other Computer Related Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Lack of detailed performance metrics.
- No explicit small business participation noted.
- Limited information on the specific scope of services.
- Absence of initial estimate or benchmark comparison.
Tags
other-computer-related-services, department-of-state, dc, do, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $10.4 million to PRAGMATICS, LLC. IT SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is PRAGMATICS, LLC.
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $10.4 million.
What is the period of performance?
Start: 2007-09-30. End: 2013-03-29.
What was the specific scope of IT support services covered under this contract?
The provided data indicates the NAICS code is 541519 (Other Computer Related Services), suggesting a broad range of IT support. However, the exact services, such as help desk, network maintenance, software support, or hardware management, are not detailed. Understanding the specific deliverables is crucial for a precise value assessment.
Were there any performance metrics or KPIs tied to this contract to ensure service quality?
The available data does not specify any performance metrics or Key Performance Indicators (KPIs) associated with this contract. Without such measures, it is challenging to objectively evaluate the quality and effectiveness of the IT support services provided by Pragmatics, LLC and ensure optimal value for the Department of State.
How did the final cost compare to the initial estimated cost or benchmark pricing for similar services?
The data provides the award amount ($10.37M) but lacks information on the initial estimate or benchmark pricing used during the procurement. While the competitive nature suggests fair pricing, a direct comparison would offer a clearer picture of cost-effectiveness and potential savings achieved.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: COMPETITIVE DELIVERY ORDER
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Offers Received: 2
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Address: 7926 JONES BRANCH DR STE 711, MC LEAN, VA, 90
Business Categories: Asian Pacific American Owned Business, Category Business, Minority Owned Business, Small Business
Financial Breakdown
Contract Ceiling: $17,713,384
Exercised Options: $17,713,384
Current Obligation: $10,370,067
Parent Contract
Parent Award PIID: SAQMPD07D0074
IDV Type: IDC
Timeline
Start Date: 2007-09-30
Current End Date: 2013-03-29
Potential End Date: 2013-03-29 00:00:00
Last Modified: 2014-01-29
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