DHS spent $34.9M on workstation attendant services, with Engility Corp. delivering IT support
Contract Overview
Contract Amount: $34,917,374 ($34.9M)
Contractor: Engility Corporation
Awarding Agency: Department of Homeland Security
Start Date: 2005-05-13
End Date: 2007-09-30
Contract Duration: 870 days
Daily Burn Rate: $40.1K/day
Competition Type: COMPETITIVE DELIVERY ORDER
Number of Offers Received: 1
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: WORKSTATION ATTENDENT SERVICES
Place of Performance
Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22209
State: Virginia Government Spending
Plain-Language Summary
Department of Homeland Security obligated $34.9 million to ENGILITY CORPORATION for work described as: WORKSTATION ATTENDENT SERVICES Key points: 1. Value for money appears fair given the duration and scope of IT support services. 2. Competition dynamics indicate a competitive delivery order, suggesting potential for price discovery. 3. Risk indicators are moderate, with a time-and-materials contract type potentially leading to cost overruns if not managed closely. 4. Performance context shows a two-year contract for essential IT support within a large agency. 5. Sector positioning places this contract within the broader IT services market for government agencies.
Value Assessment
Rating: fair
The total award of $34.9 million over approximately two years for workstation attendant services suggests a moderate per-year expenditure. Benchmarking against similar IT support contracts is challenging without more granular data on service levels and specific tasks performed. However, the time-and-materials pricing model, while common, carries inherent risks for cost control compared to fixed-price contracts. The value proposition hinges on the efficiency and effectiveness of the services provided by Engility Corporation.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
This contract was awarded as a competitive delivery order, indicating that it was competed under a broader indefinite-delivery/indefinite-quantity (IDIQ) contract or a similar vehicle that allowed for multiple bidders. The term 'competitive' suggests that more than one offer was received and evaluated. The level of competition, while not explicitly detailed by the number of bidders, is generally positive for price discovery and ensuring the government receives competitive pricing.
Taxpayer Impact: A competitive award process generally benefits taxpayers by fostering a market where contractors vie for the best price and performance, potentially leading to cost savings compared to sole-source procurements.
Public Impact
Federal employees within the Department of Homeland Security benefit from reliable IT support, ensuring operational continuity. Essential IT services, including workstation support, are delivered to maintain the functionality of the agency's technological infrastructure. The geographic impact is primarily within the locations where DHS operates, likely concentrated in areas with significant federal presence. Workforce implications include the provision of skilled IT personnel to support the agency's mission-critical functions.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Time-and-materials contract type can lead to cost overruns if not closely monitored.
- Lack of specific performance metrics makes it difficult to assess the true value for money.
- Scope creep could be a risk if the definition of 'workstation attendant services' is not tightly controlled.
Positive Signals
- Awarded through a competitive process, suggesting a degree of price reasonableness.
- Engility Corporation is a known entity in government contracting, implying some level of established capability.
- The contract duration of over two years indicates a need for sustained IT support services.
Sector Analysis
This contract falls within the broader IT services sector, specifically focusing on computer-related services. The government IT services market is substantial, with agencies consistently procuring support for their vast technological infrastructures. Comparable spending benchmarks would involve analyzing other contracts for IT support, help desk services, and workstation maintenance across federal agencies. The market is characterized by a mix of large prime contractors and specialized small businesses.
Small Business Impact
The provided data indicates that this contract was not set aside for small businesses (ss: false, sb: false). Therefore, there are no direct subcontracting implications or specific impacts on the small business ecosystem stemming from a small business set-aside. The prime contractor, Engility Corporation, is a large business, and any subcontracting would likely be to support its own capabilities rather than to fulfill set-aside requirements.
Oversight & Accountability
Oversight for this contract would typically be managed by the contracting officer and the contracting officer's representative (COR) within the Department of Homeland Security. Accountability measures would be tied to the terms and conditions of the delivery order, including service level agreements and performance standards. Transparency is facilitated through contract databases like FPDS, which provide basic award information. Inspector General jurisdiction would apply if any fraud, waste, or abuse were suspected.
Related Government Programs
- IT Support Services
- Computer Facilities Management
- IT Professional Services
- Help Desk Services
- IT Operations and Maintenance
Risk Flags
- Time and Materials Contract Type
- Potential for Cost Overruns
- Lack of Specific Performance Metrics in Summary Data
Tags
it-services, department-of-homeland-security, engility-corporation, competitive-delivery-order, time-and-materials, workstation-support, computer-related-services, federal-contract, virginia, it-support
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $34.9 million to ENGILITY CORPORATION. WORKSTATION ATTENDENT SERVICES
Who is the contractor on this award?
The obligated recipient is ENGILITY CORPORATION.
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (Office of Procurement Operations).
What is the total obligated amount?
The obligated amount is $34.9 million.
What is the period of performance?
Start: 2005-05-13. End: 2007-09-30.
What was the specific nature of the 'workstation attendant services' provided under this contract?
The term 'workstation attendant services' typically encompasses a range of IT support functions related to end-user computing devices. This could include installation, configuration, troubleshooting, maintenance, and repair of desktop computers, laptops, peripherals, and associated software. It may also involve user support, help desk functions, and potentially asset management for workstations. Without more detailed statements of work or performance reports, the precise scope remains generalized. However, given the NAICS code 541519 (Other Computer Related Services), it suggests a broad category of IT support beyond standard help desk operations, potentially including specialized technical assistance or system administration at the workstation level.
How does the total contract value of $34.9 million compare to similar IT support contracts awarded by DHS or other agencies?
Direct comparison of the $34.9 million total award is challenging without specific details on the service levels, duration, and geographic scope of comparable contracts. However, for a contract spanning approximately two years (from May 2005 to September 2007), this represents a significant investment in IT support. Large federal agencies like DHS often award multi-million dollar contracts for IT services due to the complexity and scale of their operations. To provide a precise benchmark, one would need to analyze contracts with similar service descriptions (e.g., end-user support, workstation maintenance) and contract types (e.g., time and materials, fixed-price) awarded around the same period to agencies of comparable size and mission.
What were the key performance indicators (KPIs) used to evaluate Engility Corporation's performance under this contract?
The provided data does not specify the key performance indicators (KPIs) used to evaluate Engility Corporation's performance. Typically, for IT support contracts, KPIs might include metrics such as response time to user requests, resolution time for issues, system uptime, user satisfaction ratings, and adherence to security protocols. The effectiveness of the 'workstation attendant services' would be measured against these or similar metrics defined in the contract's statement of work. Without access to the contract's performance work statement or any performance reports, a detailed assessment of their performance against specific KPIs is not possible.
What is the historical spending pattern for workstation attendant services at DHS, and how does this contract fit within that trend?
Analyzing the historical spending pattern for 'workstation attendant services' at DHS requires access to historical contract data beyond this single award. This contract, awarded in 2005 for services extending to 2007, represents a specific instance of spending. To understand the trend, one would need to examine spending on similar services in the years preceding and following this contract, as well as other contracts awarded by DHS for IT support. Factors such as agency growth, technological evolution, and shifts in procurement strategies would influence these patterns. This $34.9 million award suggests a substantial, ongoing need for such services during that period.
Were there any identified risks or challenges associated with Engility Corporation's past performance on similar government contracts?
The provided data does not include information on Engility Corporation's past performance specifically related to risks or challenges on similar government contracts. A comprehensive risk assessment would typically involve reviewing past performance evaluations (e.g., Contractor Performance Assessment Reporting System - CPARS), any contract disputes, or documented issues. Engility Corporation, as a significant government contractor, would have a performance history that could be consulted. However, based solely on the data presented, no specific past performance risks for this contract are evident.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: COMPETITIVE DELIVERY ORDER
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Offers Received: 1
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Address: 3750 CENTERVIEW DR, CHANTILLY, VA, 20151
Business Categories: Category Business, Not Designated a Small Business
Financial Breakdown
Contract Ceiling: $80,308,207
Exercised Options: $80,308,207
Current Obligation: $34,917,374
Contract Characteristics
Commercial Item: COMMERCIAL ITEM PROCEDURES NOT USED
Parent Contract
Parent Award PIID: GS09F0051Z
IDV Type: GWAC
Timeline
Start Date: 2005-05-13
Current End Date: 2007-09-30
Potential End Date: 2007-09-30 00:00:00
Last Modified: 2016-02-02
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