DoD awards $26.6M for EAP & Worklife Support Services to Magellan Federal, Inc
Contract Overview
Contract Amount: $26,622,971 ($26.6M)
Contractor: Magellan Federal, Inc.
Awarding Agency: Department of Defense
Start Date: 2021-01-10
End Date: 2026-07-09
Contract Duration: 2,006 days
Daily Burn Rate: $13.3K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: FIRM FIXED PRICE
Sector: Other
Official Description: EAP & WORKLIFE SUPPORT SERVICES
Place of Performance
Location: ALEXANDRIA, ALEXANDRIA CITY County, VIRGINIA, 22350
State: Virginia Government Spending
Plain-Language Summary
Department of Defense obligated $26.6 million to MAGELLAN FEDERAL, INC. for work described as: EAP & WORKLIFE SUPPORT SERVICES Key points: 1. Contract awarded under full and open competition. 2. Services are categorized under 'Other Individual and Family Services'. 3. The contract duration extends to July 2026. 4. Magellan Federal, Inc. is the sole awardee. 5. This contract is a delivery order.
Value Assessment
Rating: good
The contract value of $26.6 million over approximately 5.5 years suggests a reasonable price point for comprehensive employee assistance and work-life support services. Benchmarking against similar large-scale federal contracts for these services would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, indicating a robust process to solicit bids from various qualified vendors. This method generally promotes competitive pricing and ensures the government receives the best value.
Taxpayer Impact: The competitive nature of the award is expected to yield cost efficiencies, benefiting taxpayers by ensuring funds are used effectively for essential support services.
Public Impact
Provides critical support services to Department of Defense personnel and their families. Enhances employee well-being and readiness through work-life balance programs. Supports a significant number of federal employees across various locations.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for scope creep if service demands exceed initial projections.
- Reliance on a single vendor for critical support services.
- Ensuring consistent service quality across all delivery locations.
Positive Signals
- Awarded through full and open competition.
- Addresses essential employee well-being needs.
- Long-term contract provides stability for service delivery.
Sector Analysis
The 'Other Individual and Family Services' sector, NAICS 624190, encompasses a range of support programs. Federal spending in this area is crucial for maintaining workforce morale and productivity, with contracts often awarded through competitive processes to ensure quality and value.
Small Business Impact
While this contract was awarded to Magellan Federal, Inc., a larger entity, the nature of EAP and work-life support services can sometimes involve subcontracting opportunities for smaller, specialized providers. Further analysis would be needed to determine if small businesses are involved in the service delivery chain.
Oversight & Accountability
The Department of Defense's Washington Headquarters Services is responsible for overseeing this contract. Standard oversight mechanisms, including performance reviews and quality assurance checks, should be in place to ensure Magellan Federal, Inc. meets all contractual obligations and service level agreements.
Related Government Programs
- Other Individual and Family Services
- Department of Defense Contracting
- Washington Headquarters Services Programs
Risk Flags
- Contract duration extends to July 2026.
- Awarded under full and open competition.
- Services are critical for employee well-being.
- Magellan Federal, Inc. is the sole awardee.
- Delivery order under a larger contract vehicle.
Tags
other-individual-and-family-services, department-of-defense, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Defense awarded $26.6 million to MAGELLAN FEDERAL, INC.. EAP & WORKLIFE SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is MAGELLAN FEDERAL, INC..
Which agency awarded this contract?
Awarding agency: Department of Defense (Washington Headquarters Services).
What is the total obligated amount?
The obligated amount is $26.6 million.
What is the period of performance?
Start: 2021-01-10. End: 2026-07-09.
What specific metrics are used to evaluate the effectiveness of the EAP and work-life support services provided by Magellan Federal, Inc.?
Effectiveness is typically measured through participant utilization rates, satisfaction surveys, reduction in absenteeism, and improvements in employee retention. The contract likely includes specific Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) that the Department of Defense monitors to ensure the vendor is meeting performance expectations and delivering value.
What are the potential risks associated with Magellan Federal, Inc. being the sole awardee for these critical support services?
The primary risk is service disruption if Magellan Federal, Inc. faces financial difficulties, operational failures, or fails to meet contractual obligations. This could leave DoD personnel without essential support. Additionally, a sole awardee may have less incentive to innovate or offer competitive pricing improvements over the contract's life compared to a multi-vendor scenario.
How does this contract contribute to the overall mission readiness and well-being of Department of Defense personnel?
By providing accessible and comprehensive EAP and work-life support, the contract directly addresses the mental, emotional, and personal challenges faced by military members and their families. This support is crucial for maintaining morale, reducing stress, improving family stability, and ultimately enhancing individual and unit readiness, allowing personnel to focus on their duties.
Industry Classification
NAICS: Health Care and Social Assistance › Individual and Family Services › Other Individual and Family Services
Product/Service Code: MEDICAL SERVICES › GENERAL HEALTH CARE SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Solicitation ID: HQ003420R0210
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Centene Corporation
Address: 2800 S SHIRLINGTON RD STE 350, ARLINGTON, VA, 22206
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $30,173,320
Exercised Options: $30,173,320
Current Obligation: $26,622,971
Actual Outlays: $138,310
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: HQ003421D0007
IDV Type: IDC
Timeline
Start Date: 2021-01-10
Current End Date: 2026-07-09
Potential End Date: 2026-07-09 00:00:00
Last Modified: 2026-03-09
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