DoD's $15M Enterprise Management Print Services contract awarded to New Generation Solution LLC

Contract Overview

Contract Amount: $14,969,003 ($15.0M)

Contractor: NEW Generation Solution LLC

Awarding Agency: Department of Defense

Start Date: 2024-07-25

End Date: 2026-07-24

Contract Duration: 729 days

Daily Burn Rate: $20.5K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 5

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: ENTERPRISE MANAGEMENT PRINT SERVICES

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20301

State: District of Columbia Government Spending

Plain-Language Summary

Department of Defense obligated $15.0 million to NEW GENERATION SOLUTION LLC for work described as: ENTERPRISE MANAGEMENT PRINT SERVICES Key points: 1. Value for money appears fair given the fixed-price nature and 2-year duration. 2. Competition was full and open, suggesting a competitive pricing environment. 3. Risk indicators are moderate, with a fixed-price contract and standard duration. 4. Performance context is within computer systems design services, a common area for federal IT. 5. Sector positioning is within Defense IT, supporting agency operational needs.

Value Assessment

Rating: fair

The contract's total value of approximately $15 million over two years for enterprise management print services suggests a moderate annual spend. Without specific performance metrics or detailed cost breakdowns, a precise value-for-money assessment is challenging. However, the firm-fixed-price structure provides cost certainty for the government. Benchmarking against similar print management contracts across federal agencies would be necessary for a more robust comparison.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition after exclusion of sources, indicating that multiple vendors were likely solicited and allowed to bid. The presence of 5 bidders suggests a healthy level of competition for this requirement. This competitive process is expected to drive more favorable pricing and service offerings for the government.

Taxpayer Impact: A competitive award process generally benefits taxpayers by ensuring that the government secures services at a price reflecting market rates, minimizing potential overspending.

Public Impact

The Department of Defense is the primary beneficiary, receiving essential print management services. Services delivered likely include document management, printing, copying, and potentially related IT support. The geographic impact is centered in the District of Columbia, where the agency is located. Workforce implications may involve the contractor's personnel supporting these services, with potential indirect impacts on government staff relying on these functions.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if specialized equipment or software is deployed.
Reliance on a single vendor for critical print infrastructure could pose continuity risks.
Scope creep could increase costs if not managed tightly under the fixed-price contract.

Positive Signals

Firm-fixed-price contract provides cost predictability.
Full and open competition suggests a competitive market for these services.
Award to a single vendor streamlines management and accountability.

Sector Analysis

The federal IT services market is vast, with significant spending on enterprise management and operational support. Print management, while evolving, remains a critical function for many agencies. This contract fits within the broader category of IT services, specifically focusing on managed services for document output. Comparable spending benchmarks would typically be found within IT services solicitations and award data for similar managed services contracts.

Small Business Impact

The data indicates this contract was not set aside for small businesses, and there is no explicit mention of subcontracting goals for small businesses. Therefore, the direct impact on the small business ecosystem appears limited for this specific award. However, the prime contractor, New Generation Solution LLC, may engage small businesses as subcontractors, though this is not specified in the provided data.

Oversight & Accountability

Oversight for this contract would typically fall under the contracting officer and the Defense Information Systems Agency (DISA). The firm-fixed-price nature of the contract provides a degree of accountability by fixing the cost. Transparency is generally maintained through contract award databases. The Inspector General's office for the Department of Defense would have jurisdiction for audits and investigations if any irregularities were suspected.

Related Government Programs

Defense Information Systems Agency IT Services
Department of Defense Managed Print Services
Federal Enterprise IT Support Contracts
Government Document Management Solutions

Risk Flags

Potential for vendor lock-in
Reliance on single vendor for critical services
Scope creep risk in fixed-price contracts

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $15.0 million to NEW GENERATION SOLUTION LLC. ENTERPRISE MANAGEMENT PRINT SERVICES

Who is the contractor on this award?

The obligated recipient is NEW GENERATION SOLUTION LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Information Systems Agency).

What is the total obligated amount?

The obligated amount is $15.0 million.

What is the period of performance?

Start: 2024-07-25. End: 2026-07-24.

What is the track record of New Generation Solution LLC in performing similar federal contracts?

A review of New Generation Solution LLC's contract history would be necessary to assess their track record. This would involve examining past performance evaluations on similar federal contracts, particularly those involving enterprise management, print services, or IT support. Key areas to investigate include on-time delivery, quality of service, customer satisfaction ratings, and any history of contract disputes or terminations. Without this specific data, it is difficult to definitively assess their capability to successfully execute this $15 million contract.

How does the awarded price compare to market rates for similar enterprise management print services?

To benchmark the awarded price against market rates, one would need to compare the contract's total value ($15 million over 2 years) and its scope against publicly available data for similar managed print services contracts awarded by other federal agencies or large state/local governments. Factors such as the number of devices managed, print volume, service level agreements (SLAs), and included features (e.g., secure printing, device management software) are crucial for an accurate comparison. The firm-fixed-price nature provides cost certainty but doesn't inherently guarantee the best value without market context.

What are the primary risks associated with this firm-fixed-price contract for enterprise management print services?

The primary risks with a firm-fixed-price contract for enterprise management print services revolve around potential scope creep and the vendor's ability to manage costs effectively. If the government's needs expand beyond the initially defined scope, the fixed price could lead to disputes or a reduction in service quality if the contractor absorbs the extra work. Conversely, if the contractor underestimates costs or encounters unforeseen operational challenges, they may struggle to deliver the contracted services profitably, potentially impacting service continuity or quality. Ensuring a well-defined SOW and robust performance monitoring are key mitigations.

How effective are the current oversight mechanisms for ensuring performance and accountability?

Oversight for this contract is primarily managed by the contracting officer and the Defense Information Systems Agency (DISA). The firm-fixed-price structure inherently ties accountability to the delivery of specified services within the agreed budget. Performance is typically monitored through regular reporting, site visits, and adherence to Service Level Agreements (SLAs). The effectiveness of these mechanisms depends on the diligence of the contracting officer's representatives (CORs) and the clarity of the contract's performance standards. The potential for Inspector General review adds another layer of accountability.

What has been the historical spending trend for enterprise management print services within the Department of Defense?

Analyzing historical spending trends for enterprise management print services within the Department of Defense (DoD) would require accessing historical contract databases and budget allocations. This would reveal whether spending in this category has been increasing, decreasing, or remaining stable over time. Understanding these trends can provide context for the current $15 million award, indicating whether it represents a typical investment, an expansion, or a reduction in this service area. Such analysis helps in assessing the long-term strategic importance and financial commitment to these services.

What is the potential impact of this contract on the adoption of digital transformation initiatives within the DoD?

This contract for enterprise management print services could have a dual impact on digital transformation. On one hand, optimizing print services can free up resources and streamline workflows, indirectly supporting digital initiatives. On the other hand, continued investment in traditional print infrastructure might suggest a slower pace of transition towards fully digital operations. The specific services included, such as document management and digitization capabilities, will determine the extent to which this contract aligns with or potentially hinders broader digital transformation goals within the DoD.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - END USER

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 5

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1950 OPPORTUNITY WAY STE 1300, RESTON, VA, 20190

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Joint Venture Women Owned Small Business, Limited Liability Corporation, Minority Owned Business, SBA Certified 8 a Joint Venture, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $53,756,655

Exercised Options: $19,877,840

Current Obligation: $14,969,003

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Parent Contract

Parent Award PIID: 47QTCB22D0420

IDV Type: GWAC

Timeline