Court Services Agency Awards $3.8M SharePoint Support Contract to CRM America Inc

Contract Overview

Contract Amount: $3,820,763 ($3.8M)

Contractor: CRM America Inc

Awarding Agency: Court Services and Offender Supervision Agency

Start Date: 2021-07-05

End Date: 2024-07-04

Contract Duration: 1,095 days

Daily Burn Rate: $3.5K/day

Competition Type: NOT COMPETED UNDER SAP

Number of Offers Received: 1

Pricing Type: LABOR HOURS

Sector: IT

Official Description: SHAREPOINT & DOCUMENT MANAGEMENT SUPPORT SERVICES

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20002

State: District of Columbia Government Spending

Plain-Language Summary

Court Services and Offender Supervision Agency obligated $3.8 million to CRM AMERICA INC for work described as: SHAREPOINT & DOCUMENT MANAGEMENT SUPPORT SERVICES Key points: 1. Contract value of $3.8M for SharePoint and document management support. 2. Sole-source award to CRM America Inc., raising questions about competition. 3. Risk of inflated pricing due to lack of competitive bidding. 4. Services fall under IT consulting, a common area for government spending.

Value Assessment

Rating: questionable

The contract value of $3.8M for SharePoint and document management support over three years appears high given the lack of competitive bidding. Without benchmarks from similar contracts awarded through full and open competition, it's difficult to definitively assess value for money.

Cost Per Unit: N/A

Competition Analysis

Competition Level: sole-source

This contract was awarded on a sole-source basis, meaning it was not competed. This significantly limits price discovery and potentially leads to higher costs for taxpayers compared to a competitively awarded contract.

Taxpayer Impact: The lack of competition may result in taxpayers paying more than necessary for these essential IT support services.

Public Impact

Taxpayers may be overpaying for SharePoint and document management services. Limited transparency in the procurement process due to sole-source award. Potential for reduced service quality if vendor faces no competitive pressure.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Sole-source award
Lack of competition
Potential for overpricing

Positive Signals

Essential IT support services
Long-term contract duration

Sector Analysis

This contract falls within the IT sector, specifically for IT consulting and computer related services. Government spending on IT support, including document management, is substantial, with benchmarks varying widely based on scope and complexity.

Small Business Impact

The contract was not awarded to a small business. There is no indication of subcontracting opportunities for small businesses within this sole-source award.

Oversight & Accountability

The sole-source nature of this award warrants scrutiny from oversight bodies to ensure the agency obtained fair value and that the justification for sole-sourcing was robust.

Related Government Programs

Other Computer Related Services
Court Services and Offender Supervision Agency Contracting
Court Services and Offender Supervision Agency Programs

Risk Flags

Sole-source award limits competition.
Potential for inflated pricing.
Lack of transparency in procurement.
No small business participation noted.

Frequently Asked Questions

What is this federal contract paying for?

Court Services and Offender Supervision Agency awarded $3.8 million to CRM AMERICA INC. SHAREPOINT & DOCUMENT MANAGEMENT SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is CRM AMERICA INC.

Which agency awarded this contract?

Awarding agency: Court Services and Offender Supervision Agency (Court Services and Offender Supervision Agency).

What is the total obligated amount?

The obligated amount is $3.8 million.

What is the period of performance?

Start: 2021-07-05. End: 2024-07-04.

What is the justification for awarding this contract on a sole-source basis?

The justification for a sole-source award typically involves unique capabilities, urgent needs, or a lack of available sources. Without further information from the agency, it's impossible to determine the specific rationale. However, sole-source awards generally bypass competitive processes, which can lead to higher costs and reduced transparency for taxpayers.

How does the pricing compare to similar competitively awarded contracts?

Direct comparison is difficult without access to pricing data from similar, competitively awarded contracts for SharePoint and document management support. Sole-source awards often lack the price discovery mechanisms inherent in competitive bidding, making it challenging to ascertain if the $3.8M represents fair market value. Further analysis would require benchmarking against publicly available data for comparable services.

What is the potential impact on service quality due to the lack of competition?

A lack of competition can sometimes lead to complacency in service delivery, as the vendor may not feel pressure to innovate or improve performance to retain the contract. However, if CRM America Inc. has a strong existing relationship and performance record with the agency, service quality might remain high. Continuous performance monitoring by the agency is crucial regardless of the procurement method.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: NOT COMPETED UNDER SAP

Solicitation Procedures: SIMPLIFIED ACQUISITION

Solicitation ID: 9594CS21Q0032

Offers Received: 1

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 1875 K ST NW FL 4, WASHINGTON, DC, 20006

Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $3,820,763

Exercised Options: $3,820,763

Current Obligation: $3,820,763

Actual Outlays: $3,602,445

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Timeline