NARA awards $5.15M janitorial contract to Hope Network Services Corp. for Gerald R. Ford Presidential Museum

Contract Overview

Contract Amount: $5,154,395 ($5.2M)

Contractor: Hope Network Services Corporation

Awarding Agency: National Archives and Records Administration

Start Date: 2021-09-30

End Date: 2026-09-29

Contract Duration: 1,825 days

Daily Burn Rate: $2.8K/day

Competition Type: NOT AVAILABLE FOR COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: NEW JANITORIAL AND GROUNDS MAINTENANCE CONTRACT AT THE GERALD R. FORD PRESIDENTIAL MUSEUM.

Place of Performance

Location: GRAND RAPIDS, KENT County, MICHIGAN, 49504

State: Michigan Government Spending

Plain-Language Summary

National Archives and Records Administration obligated $5.2 million to HOPE NETWORK SERVICES CORPORATION for work described as: NEW JANITORIAL AND GROUNDS MAINTENANCE CONTRACT AT THE GERALD R. FORD PRESIDENTIAL MUSEUM. Key points: 1. Contract value appears reasonable for a five-year janitorial and grounds maintenance service at a federal facility. 2. Limited competition due to the contract type raises questions about optimal price discovery. 3. Performance risk is moderate, given the nature of janitorial services, but requires diligent oversight. 4. This contract supports the preservation and public accessibility of a significant historical site. 5. The service area is geographically concentrated at the museum in Grand Rapids, Michigan. 6. The firm fixed-price structure provides cost certainty for the government.

Value Assessment

Rating: good

The contract value of approximately $5.15 million over five years for janitorial and grounds maintenance at a presidential museum seems within a reasonable range. Benchmarking against similar contracts for federal building maintenance of comparable size and scope would provide a more precise value-for-money assessment. However, without specific details on the scope of services and square footage, a definitive comparison is challenging. The firm fixed-price nature of the contract helps manage cost fluctuations.

Cost Per Unit: N/A

Competition Analysis

Competition Level: sole-source

This contract was not competed, indicating a sole-source award. The documentation does not provide justification for this approach, which limits the opportunity for multiple vendors to bid and potentially offer more competitive pricing. The absence of a competitive process means the government did not benefit from the price discovery mechanisms inherent in open bidding.

Taxpayer Impact: A sole-source award means taxpayers may not have received the lowest possible price for these essential services, as competition was not leveraged to drive down costs.

Public Impact

The primary beneficiaries are the visitors and staff of the Gerald R. Ford Presidential Museum, ensuring a clean and well-maintained environment. The contract delivers essential janitorial and grounds maintenance services, crucial for the upkeep and presentation of the museum. The geographic impact is localized to Grand Rapids, Michigan, where the museum is situated. The contract supports jobs within the janitorial and grounds maintenance sector, likely benefiting local employment in Michigan.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of competition may lead to higher costs for taxpayers.
Absence of detailed justification for sole-source award requires further scrutiny.
Potential for complacency in service delivery without competitive pressure.

Positive Signals

Firm fixed-price contract provides budget certainty.
Contract duration of five years allows for stable service provision.
Focus on a specific, essential service for a federal cultural institution.

Sector Analysis

This contract falls within the broader facilities management and government services sector. The market for janitorial and grounds maintenance is typically fragmented, with numerous small to medium-sized businesses capable of providing these services. Federal contracts in this space often involve rigorous performance standards and security requirements. The value of this contract is modest within the overall federal spending landscape for such services.

Small Business Impact

The contract details do not indicate any specific small business set-aside provisions or subcontracting requirements. As a sole-source award, it is unlikely that small businesses were directly involved in the bidding process unless they were part of the prime contractor's proposed team. Further analysis would be needed to determine if subcontracting opportunities were made available to small businesses.

Oversight & Accountability

Oversight for this contract would typically fall under the National Archives and Records Administration (NARA) contracting officer and program managers. Performance standards and quality control measures outlined in the contract would be used to monitor the contractor's adherence to requirements. Transparency regarding the sole-source justification and performance metrics would be key to assessing accountability.

Related Government Programs

Federal Building Maintenance Contracts
Presidential Library and Museum Operations
Government Janitorial Services
Grounds Maintenance Contracts

Risk Flags

Sole-source award without clear justification.
Potential for uncompetitive pricing.
Lack of transparency on performance metrics.

Frequently Asked Questions

What is this federal contract paying for?

National Archives and Records Administration awarded $5.2 million to HOPE NETWORK SERVICES CORPORATION. NEW JANITORIAL AND GROUNDS MAINTENANCE CONTRACT AT THE GERALD R. FORD PRESIDENTIAL MUSEUM.

Who is the contractor on this award?

The obligated recipient is HOPE NETWORK SERVICES CORPORATION.

Which agency awarded this contract?

Awarding agency: National Archives and Records Administration (National Archives and Records Administration).

What is the total obligated amount?

The obligated amount is $5.2 million.

What is the period of performance?

Start: 2021-09-30. End: 2026-09-29.

What is the specific justification for awarding this janitorial contract on a sole-source basis?

The provided data does not include the specific justification for the sole-source award. Typically, sole-source contracts are awarded when only one responsible source is available or capable of meeting the government's needs. Reasons can include unique capabilities, urgent requirements, or specific circumstances related to the facility or services. Without this justification, it is difficult to assess whether competition was appropriately bypassed and if taxpayers received fair value. Further investigation into NARA's procurement records would be necessary to uncover the rationale behind this decision.

How does the annual cost of this contract compare to similar facilities maintenance contracts?

The annual cost of this contract is approximately $1.03 million ($5.15M / 5 years). Benchmarking this against similar contracts for federal buildings, particularly other presidential libraries or museums of comparable size and scope, would provide insight into its value for money. Factors such as the square footage of the facility, the specific services included (e.g., frequency of cleaning, types of grounds maintenance, specialized services), and geographic location (which impacts labor costs) are crucial for a fair comparison. Without access to a database of comparable federal contracts with detailed service scopes, a precise benchmark is challenging, but the annual figure appears reasonable for a facility of this nature.

What are the key performance indicators (KPIs) and service level agreements (SLAs) for this contract?

The provided data does not detail the specific Key Performance Indicators (KPIs) or Service Level Agreements (SLAs) for this janitorial and grounds maintenance contract. However, for such services, typical KPIs would likely include cleanliness standards (e.g., inspection scores, response times to reported issues), grounds maintenance quality (e.g., lawn care, snow removal effectiveness), adherence to safety protocols, and timely completion of scheduled tasks. Robust SLAs are essential for ensuring the contractor meets the National Archives and Records Administration's expectations for maintaining the Gerald R. Ford Presidential Museum environment and for holding them accountable.

What is the track record of Hope Network Services Corporation in performing federal contracts?

Information regarding the specific track record of Hope Network Services Corporation in performing federal contracts is not provided in the data. A comprehensive assessment would require reviewing their past performance evaluations (e.g., Contractor Performance Assessment Reporting System - CPARS), any past disputes or contract terminations, and the types and values of previous federal awards they have received. Understanding their history with similar government service contracts, especially those involving facilities maintenance or operations at cultural or historical sites, would be crucial for evaluating their capability and reliability in fulfilling this current contract.

What is the historical spending trend for janitorial and grounds maintenance at the Gerald R. Ford Presidential Museum?

The provided data only details the current contract awarded in September 2021. To understand the historical spending trend, data from previous contracts for janitorial and grounds maintenance at the Gerald R. Ford Presidential Museum would be needed. This would involve examining contract awards and values over prior years, potentially identifying increases or decreases in spending, changes in contractors, and shifts in contract types or durations. Analyzing this historical data would help determine if current spending is consistent with past investment in these services or if there have been significant changes.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation Services › Services to Buildings and Dwellings › Janitorial Services

Product/Service Code: UTILITIES AND HOUSEKEEPING › HOUSEKEEPING SERVICES

Competition & Pricing

Extent Competed: NOT AVAILABLE FOR COMPETITION

Solicitation Procedures: ONLY ONE SOURCE

Solicitation ID: 88310321Q00027

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: Hope Network-Rehabilitation Services

Address: 755 36TH ST SE, GRAND RAPIDS, MI, 49548

Business Categories: AbilityOne Program Participant, Category Business, Corporate Entity Tax Exempt, Nonprofit Organization, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $5,846,548

Exercised Options: $5,836,548

Current Obligation: $5,154,395

Actual Outlays: $4,827,785

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Timeline