HHS Awards $19.8M IT Support Contract to DLH, LLC for NIH

Contract Overview

Contract Amount: $19,826,075 ($19.8M)

Contractor: DLH, LLC

Awarding Agency: Department of Health and Human Services

Start Date: 2021-07-20

End Date: 2026-07-19

Contract Duration: 1,825 days

Daily Burn Rate: $10.9K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: NIBIB INFORMATION TECHNOLOGY SUPPORT SERVICES

Place of Performance

Location: BETHESDA, MONTGOMERY County, MARYLAND, 20892

State: Maryland Government Spending

Plain-Language Summary

Department of Health and Human Services obligated $19.8 million to DLH, LLC for work described as: NIBIB INFORMATION TECHNOLOGY SUPPORT SERVICES Key points: 1. Contract value of $19.8M over 5 years. 2. DLH, LLC is the incumbent contractor. 3. Potential for cost savings through competitive bidding. 4. IT services sector with a focus on facilities management.

Value Assessment

Rating: good

The contract value of $19.8M over five years appears reasonable for IT support services. Benchmarking against similar contracts for facilities management services is needed for a definitive assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, which generally promotes competitive pricing and ensures the government receives the best value. The use of a delivery order under a larger contract structure may influence price discovery.

Taxpayer Impact: Full and open competition is expected to yield a fair price, maximizing taxpayer value for the IT support services provided.

Public Impact

Ensures continued IT support for the National Institutes of Health. Supports critical research and health initiatives. Potential for innovation in IT service delivery.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Positive Signals

Full and open competition
Firm fixed price contract type

Sector Analysis

This contract falls within the IT services sector, specifically Computer Facilities Management Services. The value is moderate for a 5-year IT support contract, with benchmarks varying widely based on scope and agency.

Small Business Impact

The data indicates that small businesses were not directly awarded this contract, as it was awarded to DLH, LLC. Further analysis would be needed to determine if small businesses are involved as subcontractors.

Oversight & Accountability

The contract is managed by the National Institutes of Health, a component of HHS. Standard oversight procedures for federal contracts are expected to be in place.

Related Government Programs

Computer Facilities Management Services
Department of Health and Human Services Contracting
National Institutes of Health Programs

Risk Flags

Incumbent contractor may have pricing advantages.
Potential for scope creep if not managed tightly.
Reliance on a single contractor for critical IT functions.

Frequently Asked Questions

What is this federal contract paying for?

Department of Health and Human Services awarded $19.8 million to DLH, LLC. NIBIB INFORMATION TECHNOLOGY SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is DLH, LLC.

Which agency awarded this contract?

Awarding agency: Department of Health and Human Services (National Institutes of Health).

What is the total obligated amount?

The obligated amount is $19.8 million.

What is the period of performance?

Start: 2021-07-20. End: 2026-07-19.

What is the specific scope of IT support services covered under this contract?

The contract covers Computer Facilities Management Services (NAICS 541513). This typically includes services such as operating, managing, and maintaining IT infrastructure, including servers, networks, and data centers. Specific details on the scope would be found in the contract's statement of work.

What are the key performance indicators (KPIs) for this contract?

Key performance indicators are crucial for ensuring service quality and contractor performance. While not detailed in the provided data, typical KPIs for IT support contracts include system uptime, response times for issue resolution, and user satisfaction ratings. These would be defined in the contract's performance work statement.

How does the pricing compare to industry benchmarks for similar IT support services?

A direct comparison requires detailed scope and service level data. However, the firm fixed price structure suggests a defined cost for services. Benchmarking would involve comparing the per-unit costs or overall contract value against similar government and commercial contracts for facilities management and IT support.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 75N92021Q0116

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Parent Company: DLH Holdings Corp

Address: 6720B ROCKLEDGE DR STE 777, BETHESDA, MD, 20817

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business

Financial Breakdown

Contract Ceiling: $19,888,335

Exercised Options: $19,826,075

Current Obligation: $19,826,075

Actual Outlays: $16,469,774

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS35F0013Y

IDV Type: FSS

Timeline