Coast Guard IT Support Task Order Awarded to Synergy Business Innovation & Solutions for $2.6M

Contract Overview

Contract Amount: $2,617,526 ($2.6M)

Contractor: Synergy Business Innovation & Solutions Inc.

Awarding Agency: Department of Homeland Security

Start Date: 2026-03-16

End Date: 2026-08-15

Contract Duration: 152 days

Daily Burn Rate: $17.2K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: THIS TASK ORDER PROVIDES INFORMATION TECHNOLOGY SUSTAINMENT AND SUPPORT SERVICES FOR THE MAINTENANCE OF CG-C5I INFORMATION TECHNOLOGY SYSTEMS AND APPLICATIONS.

Place of Performance

Location: KEARNEYSVILLE, BERKELEY County, WEST VIRGINIA, 25430

State: West Virginia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $2.6 million to SYNERGY BUSINESS INNOVATION & SOLUTIONS INC. for work described as: THIS TASK ORDER PROVIDES INFORMATION TECHNOLOGY SUSTAINMENT AND SUPPORT SERVICES FOR THE MAINTENANCE OF CG-C5I INFORMATION TECHNOLOGY SYSTEMS AND APPLICATIONS. Key points: 1. IT sustainment and support services for critical systems. 2. Contract awarded to Synergy Business Innovation & Solutions Inc. 3. Competition method: Full and open after exclusion of sources. 4. Sector: Information Technology (Computer Systems Design Services).

Value Assessment

Rating: fair

The contract is a firm-fixed-price delivery order. Without more data on the specific services and deliverables, a precise value assessment is difficult. However, the price appears reasonable for 5 months of IT sustainment and support.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was awarded under 'Full and open competition after exclusion of sources.' This suggests some initial broad competition, but the exclusion of sources limits the scope. The firm-fixed-price structure aims to control costs.

Taxpayer Impact: Taxpayer funds are being used for essential IT maintenance. The limited competition may have an impact on achieving the lowest possible price.

Public Impact

Ensures continued operation of U.S. Coast Guard IT systems. Supports critical command, control, communications, computers, and intelligence (C5I) functions. Provides employment for IT professionals through Synergy Business Innovation & Solutions Inc.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Limited competition due to exclusion of sources.
Short contract duration (5 months) may limit long-term planning.
Lack of detailed performance metrics in provided data.

Positive Signals

Firm-fixed-price contract type controls cost.
Supports critical Coast Guard IT infrastructure.
Awarded to a specific company for defined services.

Sector Analysis

This contract falls within the IT sector, specifically Computer Systems Design Services. Spending in this area is substantial across the federal government, supporting a wide range of agency operations. Benchmarks for similar IT support contracts vary widely based on scope and complexity.

Small Business Impact

The provided data does not indicate if small businesses were involved in this specific task order, either as prime contractors or subcontractors. Further analysis would be needed to determine small business participation.

Oversight & Accountability

Oversight would typically be managed by the U.S. Coast Guard contracting officer and program managers. Accountability for service delivery and adherence to contract terms rests with Synergy Business Innovation & Solutions Inc.

Related Government Programs

Computer Systems Design Services
Department of Homeland Security Contracting
U.S. Coast Guard Programs

Risk Flags

Limited competition.
Potential for higher costs due to restricted vendor pool.
Short contract duration.
Lack of detailed performance metrics.
Reliance on specific IT systems for critical functions.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $2.6 million to SYNERGY BUSINESS INNOVATION & SOLUTIONS INC.. THIS TASK ORDER PROVIDES INFORMATION TECHNOLOGY SUSTAINMENT AND SUPPORT SERVICES FOR THE MAINTENANCE OF CG-C5I INFORMATION TECHNOLOGY SYSTEMS AND APPLICATIONS.

Who is the contractor on this award?

The obligated recipient is SYNERGY BUSINESS INNOVATION & SOLUTIONS INC..

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Coast Guard).

What is the total obligated amount?

The obligated amount is $2.6 million.

What is the period of performance?

Start: 2026-03-16. End: 2026-08-15.

What specific IT systems and applications are covered by this task order, and what is their criticality to Coast Guard operations?

The task order covers sustainment and support for CG-C5I IT systems and applications. These are critical for the Coast Guard's command, control, communications, computers, and intelligence functions, which are essential for maritime safety, security, and law enforcement operations. Understanding the specific systems would clarify the direct impact of any service disruptions.

How did the 'exclusion of sources' in the competition process impact the final price and service quality?

The 'exclusion of sources' implies that only a subset of potential offerors were considered. While this can sometimes streamline the acquisition process, it inherently limits competition. The impact on price and quality depends on the rationale for exclusion and the competitiveness within the remaining pool of eligible vendors. A more open process might have yielded a lower price or superior technical solution.

What are the key performance indicators (KPIs) for this task order, and how will service effectiveness be measured?

The provided data does not specify the key performance indicators (KPIs) or the methodology for measuring service effectiveness. Typically, IT support contracts include metrics related to system uptime, response times for issue resolution, and user satisfaction. Without these details, it's challenging to definitively assess the effectiveness of the services provided under this task order.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70Z0G326QESD30001

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1902 CAMPUS COMMONS DRIVE, SUITE 600, RESTON, VA, 20191

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $31,956,577

Exercised Options: $13,092,630

Current Obligation: $2,617,526

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Parent Contract

Parent Award PIID: 75N98120D00084

IDV Type: GWAC

Timeline