DHS Awards $4.97M for MyUSCIS Platform Modernization to Intellibridge, LLC

Contract Overview

Contract Amount: $4,971,464 ($5.0M)

Contractor: Intellibridge, LLC

Awarding Agency: Department of Homeland Security

Start Date: 2025-09-01

End Date: 2027-02-13

Contract Duration: 530 days

Daily Burn Rate: $9.4K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 21

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: PRIMARY INTAKE DOMAIN FOR MYUSCIS A PLATFORM THAT OFFERS USERS A PERSONALIZED ACCOUNT TO NAVIGATE THE IMMIGRATION PROCESS. THIS DOMAIN SUPPORTS THE RAPID APPLICATION & PRODUCT INTEGRATED DELIVERY INITIATIVE. THE CONTRACTOR WILL DELIVER MODERN DIG

Place of Performance

Location: MCLEAN, FAIRFAX County, VIRGINIA, 22102

State: Virginia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $5.0 million to INTELLIBRIDGE, LLC for work described as: PRIMARY INTAKE DOMAIN FOR MYUSCIS A PLATFORM THAT OFFERS USERS A PERSONALIZED ACCOUNT TO NAVIGATE THE IMMIGRATION PROCESS. THIS DOMAIN SUPPORTS THE RAPID APPLICATION & PRODUCT INTEGRATED DELIVERY INITIATIVE. THE CONTRACTOR WILL DELIVER MODERN DIG Key points: 1. Contract focuses on modernizing the MyUSCIS platform for personalized immigration process navigation. 2. Intellibridge, LLC, a single awardee, will deliver the platform under a firm-fixed-price contract. 3. The contract is part of a larger initiative for rapid application and product delivery. 4. Spending is concentrated within IT services, specifically custom computer programming.

Value Assessment

Rating: good

The contract value of $4.97M for a 530-day duration appears reasonable for custom software development. Benchmarking against similar government IT modernization projects would provide further context.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition, suggesting a competitive bidding process. This method is generally expected to yield fair pricing and good value.

Taxpayer Impact: Taxpayer funds are being used to improve a critical government service, potentially leading to increased efficiency and better user experience in the immigration process.

Public Impact

Enhances user experience for individuals navigating the U.S. immigration system. Modernizes a key component of the Department of Homeland Security's digital infrastructure. Supports the government's initiative to accelerate application processing and product delivery. Potential for improved efficiency and reduced processing times for immigration applications.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Contract duration is relatively short for a platform modernization effort.
No explicit mention of small business participation.

Positive Signals

Full and open competition indicates a robust procurement process.
Firm-fixed-price contract provides cost certainty.
Focus on modernization aligns with government digital transformation goals.

Sector Analysis

This contract falls within the Information Technology sector, specifically custom computer programming services. Government spending in this area is substantial, with a focus on modernizing legacy systems and improving digital service delivery.

Small Business Impact

The provided data does not indicate any specific set-aside for small businesses. Further analysis would be needed to determine if small businesses were involved as subcontractors or if there was an opportunity missed.

Oversight & Accountability

The contract is managed by the Department of Homeland Security (DHS) through U.S. Citizenship and Immigration Services (USCIS). Standard government oversight mechanisms for IT development contracts would apply.

Related Government Programs

Custom Computer Programming Services
Department of Homeland Security Contracting
U.S. Citizenship and Immigration Services Programs

Risk Flags

Potential for scope creep given the nature of platform modernization.
Dependence on a single contractor for a critical system.
Lack of explicit small business participation noted.
Contract duration may be tight for comprehensive modernization.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $5.0 million to INTELLIBRIDGE, LLC. PRIMARY INTAKE DOMAIN FOR MYUSCIS A PLATFORM THAT OFFERS USERS A PERSONALIZED ACCOUNT TO NAVIGATE THE IMMIGRATION PROCESS. THIS DOMAIN SUPPORTS THE RAPID APPLICATION & PRODUCT INTEGRATED DELIVERY INITIATIVE. THE CONTRACTOR WILL DELIVER MODERN DIG

Who is the contractor on this award?

The obligated recipient is INTELLIBRIDGE, LLC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Citizenship and Immigration Services).

What is the total obligated amount?

The obligated amount is $5.0 million.

What is the period of performance?

Start: 2025-09-01. End: 2027-02-13.

What is the expected impact of the MyUSCIS platform modernization on application processing times and user satisfaction?

The modernization aims to streamline the immigration process through a personalized user account, potentially reducing application processing times and improving overall user satisfaction. Enhanced features and a more intuitive interface are expected to facilitate easier navigation and submission of applications, leading to a more positive experience for users interacting with USCIS.

What are the key performance indicators (KPIs) for this contract, and how will success be measured?

Specific KPIs are not detailed in the provided data. However, typical success metrics for such IT modernization projects would likely include system uptime, user adoption rates, reduction in support tickets, successful feature implementation, and timely delivery of milestones. USCIS would establish these KPIs to ensure the contractor meets performance expectations.

Are there any identified risks associated with the chosen technology stack or the contractor's experience in delivering similar large-scale platforms?

The data does not specify the technology stack or detail the contractor's specific experience with platforms of this scale. Risks could include potential integration challenges with existing systems, unforeseen technical hurdles, or the contractor's ability to manage the complexity of a large-scale government platform. A thorough review of Intellibridge's past performance and technical approach would be necessary to assess these risks.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70SBUR24Q00000105

Offers Received: 21

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1430 SPRING HILL RD, MC LEAN, VA, 22102

Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $117,671,149

Exercised Options: $4,971,464

Current Obligation: $4,971,464

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS35F051AA

IDV Type: FSS

Timeline