DOT Awards $4.7M for EFOTM/GUARD System Operations & Maintenance to Miracle Systems LLC

Contract Overview

Contract Amount: $470,589 ($470.6K)

Contractor: Miracle Systems LLC

Awarding Agency: Department of Transportation

Start Date: 2025-04-22

End Date: 2026-10-21

Contract Duration: 547 days

Daily Burn Rate: $860/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: TITLE: ELECTRONIC FIELD OPERATIONS MANUAL (EFOTM) / GUARD TASK ORDER OPERATIONS AND MAINTENANCE OF THE EFOTM/GUARD SYSTEM.

Place of Performance

Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22209

State: Virginia Government Spending

Plain-Language Summary

Department of Transportation obligated $470,588.53 to MIRACLE SYSTEMS LLC for work described as: TITLE: ELECTRONIC FIELD OPERATIONS MANUAL (EFOTM) / GUARD TASK ORDER OPERATIONS AND MAINTENANCE OF THE EFOTM/GUARD SYSTEM. Key points: 1. Contract value of $4.7M for system operations and maintenance. 2. Miracle Systems LLC is the incumbent contractor. 3. Risk of vendor lock-in due to incumbent status. 4. Spending falls under 'Other Computer Related Services' sector.

Value Assessment

Rating: fair

The contract value of $4.7M over 18 months appears reasonable for system operations and maintenance. Benchmarking against similar IT service contracts would provide a clearer picture of value.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a competitive bidding process. This method generally promotes price discovery and potentially better pricing for the government.

Taxpayer Impact: The competitive award aims to ensure taxpayer funds are used efficiently for essential system operations.

Public Impact

Ensures continued operation of the EFOTM/GUARD system for the Federal Motor Carrier Safety Administration. Supports regulatory functions related to motor carrier safety. Potential impact on DOT's ability to enforce safety regulations if system is not maintained.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Positive Signals

Sector Analysis

This contract falls under 'Other Computer Related Services', a broad category. Spending benchmarks for similar IT operations and maintenance contracts would be useful for a more precise assessment.

Small Business Impact

The data does not indicate if small businesses were involved in this procurement, either as prime contractors or subcontractors. Further analysis is needed to assess small business participation.

Oversight & Accountability

The contract is a delivery order under an existing structure, implying some level of prior oversight. However, ongoing monitoring of performance and cost-effectiveness is crucial.

Related Government Programs

Risk Flags

Tags

other-computer-related-services, department-of-transportation, va, delivery-order, 100k-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Transportation awarded $470,588.53 to MIRACLE SYSTEMS LLC. TITLE: ELECTRONIC FIELD OPERATIONS MANUAL (EFOTM) / GUARD TASK ORDER OPERATIONS AND MAINTENANCE OF THE EFOTM/GUARD SYSTEM.

Who is the contractor on this award?

The obligated recipient is MIRACLE SYSTEMS LLC.

Which agency awarded this contract?

Awarding agency: Department of Transportation (Federal Motor Carrier Safety Administration).

What is the total obligated amount?

The obligated amount is $470,588.53.

What is the period of performance?

Start: 2025-04-22. End: 2026-10-21.

What is the historical performance of Miracle Systems LLC on this contract?

Historical performance data for Miracle Systems LLC on this specific contract is not provided. Assessing past performance, including on-time delivery, quality of service, and adherence to budget, is crucial for determining the overall value and reliability of the contractor. This information would inform future contracting decisions and potential risks.

Are there any potential risks associated with the incumbent contractor maintaining the system?

A primary risk with incumbent contractors is the potential for complacency or reduced competitive pressure in subsequent procurements. While this award was under full and open competition, the incumbent's familiarity with the system could still present an advantage. Ensuring robust performance metrics and exploring alternative solutions in the future can mitigate these risks.

How does the pricing compare to industry benchmarks for similar IT operations and maintenance services?

Without specific per-unit cost data or detailed service breakdowns, a direct comparison to industry benchmarks is challenging. The total contract value of $4.7M for 18 months suggests a monthly cost of approximately $261,438. This figure needs to be evaluated against the scope and complexity of the EFOTM/GUARD system's maintenance requirements.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesComputer Systems Design and Related ServicesOther Computer Related Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1621 N KENT STREET SUITE 1000, ARLINGTON, VA, 22209

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Minority Owned Business, Not Designated a Small Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $470,589

Exercised Options: $470,589

Current Obligation: $470,589

Actual Outlays: $230,607

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS35F0426S

IDV Type: FSS

Timeline

Start Date: 2025-04-22

Current End Date: 2026-10-21

Potential End Date: 2026-10-21 00:00:00

Last Modified: 2026-04-10

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