DOT Awards $4.7M for EFOTM/GUARD System Operations & Maintenance to Miracle Systems LLC
Contract Overview
Contract Amount: $470,589 ($470.6K)
Contractor: Miracle Systems LLC
Awarding Agency: Department of Transportation
Start Date: 2025-04-22
End Date: 2026-10-21
Contract Duration: 547 days
Daily Burn Rate: $860/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: TITLE: ELECTRONIC FIELD OPERATIONS MANUAL (EFOTM) / GUARD TASK ORDER OPERATIONS AND MAINTENANCE OF THE EFOTM/GUARD SYSTEM.
Place of Performance
Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22209
State: Virginia Government Spending
Plain-Language Summary
Department of Transportation obligated $470,588.53 to MIRACLE SYSTEMS LLC for work described as: TITLE: ELECTRONIC FIELD OPERATIONS MANUAL (EFOTM) / GUARD TASK ORDER OPERATIONS AND MAINTENANCE OF THE EFOTM/GUARD SYSTEM. Key points: 1. Contract value of $4.7M for system operations and maintenance. 2. Miracle Systems LLC is the incumbent contractor. 3. Risk of vendor lock-in due to incumbent status. 4. Spending falls under 'Other Computer Related Services' sector.
Value Assessment
Rating: fair
The contract value of $4.7M over 18 months appears reasonable for system operations and maintenance. Benchmarking against similar IT service contracts would provide a clearer picture of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. This method generally promotes price discovery and potentially better pricing for the government.
Taxpayer Impact: The competitive award aims to ensure taxpayer funds are used efficiently for essential system operations.
Public Impact
Ensures continued operation of the EFOTM/GUARD system for the Federal Motor Carrier Safety Administration. Supports regulatory functions related to motor carrier safety. Potential impact on DOT's ability to enforce safety regulations if system is not maintained.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Incumbent contractor may have an advantage in future procurements.
- Reliance on a single vendor for critical system maintenance.
Positive Signals
- Awarded under full and open competition.
- Clear contract duration and defined services.
Sector Analysis
This contract falls under 'Other Computer Related Services', a broad category. Spending benchmarks for similar IT operations and maintenance contracts would be useful for a more precise assessment.
Small Business Impact
The data does not indicate if small businesses were involved in this procurement, either as prime contractors or subcontractors. Further analysis is needed to assess small business participation.
Oversight & Accountability
The contract is a delivery order under an existing structure, implying some level of prior oversight. However, ongoing monitoring of performance and cost-effectiveness is crucial.
Related Government Programs
- Other Computer Related Services
- Department of Transportation Contracting
- Federal Motor Carrier Safety Administration Programs
Risk Flags
- Incumbent Advantage
- Potential for Vendor Lock-in
- Limited Publicly Available Performance Data
- Need for Detailed Cost Benchmarking
Tags
other-computer-related-services, department-of-transportation, va, delivery-order, 100k-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Transportation awarded $470,588.53 to MIRACLE SYSTEMS LLC. TITLE: ELECTRONIC FIELD OPERATIONS MANUAL (EFOTM) / GUARD TASK ORDER OPERATIONS AND MAINTENANCE OF THE EFOTM/GUARD SYSTEM.
Who is the contractor on this award?
The obligated recipient is MIRACLE SYSTEMS LLC.
Which agency awarded this contract?
Awarding agency: Department of Transportation (Federal Motor Carrier Safety Administration).
What is the total obligated amount?
The obligated amount is $470,588.53.
What is the period of performance?
Start: 2025-04-22. End: 2026-10-21.
What is the historical performance of Miracle Systems LLC on this contract?
Historical performance data for Miracle Systems LLC on this specific contract is not provided. Assessing past performance, including on-time delivery, quality of service, and adherence to budget, is crucial for determining the overall value and reliability of the contractor. This information would inform future contracting decisions and potential risks.
Are there any potential risks associated with the incumbent contractor maintaining the system?
A primary risk with incumbent contractors is the potential for complacency or reduced competitive pressure in subsequent procurements. While this award was under full and open competition, the incumbent's familiarity with the system could still present an advantage. Ensuring robust performance metrics and exploring alternative solutions in the future can mitigate these risks.
How does the pricing compare to industry benchmarks for similar IT operations and maintenance services?
Without specific per-unit cost data or detailed service breakdowns, a direct comparison to industry benchmarks is challenging. The total contract value of $4.7M for 18 months suggests a monthly cost of approximately $261,438. This figure needs to be evaluated against the scope and complexity of the EFOTM/GUARD system's maintenance requirements.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 1621 N KENT STREET SUITE 1000, ARLINGTON, VA, 22209
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Minority Owned Business, Not Designated a Small Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $470,589
Exercised Options: $470,589
Current Obligation: $470,589
Actual Outlays: $230,607
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: GS35F0426S
IDV Type: FSS
Timeline
Start Date: 2025-04-22
Current End Date: 2026-10-21
Potential End Date: 2026-10-21 00:00:00
Last Modified: 2026-04-10
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