GSA Awards $192.5M Contract for MC&FP Support to Miracle Systems LLC

Contract Overview

Contract Amount: $192,530,045 ($192.5M)

Contractor: Miracle Systems LLC

Awarding Agency: General Services Administration

Start Date: 2020-01-21

End Date: 2025-01-21

Contract Duration: 1,827 days

Daily Burn Rate: $105.4K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 3

Pricing Type: COST PLUS AWARD FEE

Sector: Other

Official Description: THE PURPOSE OF THIS TO IS TO PROVIDE SUPPORT TO MC&FP FOR ALL O&E ACTIVITIES, PROGRAMS, POLICIES, AND RESOURCES INCLUDING STAKEHOLDER AFFAIRS, STRATEGIC COMMUNICATIONS AND ANALYSIS, CCS, DIGITAL STRATEGIES, AND COMMUNITY AND PUBLIC ENGAGEMENT.

Place of Performance

Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22209

State: Virginia Government Spending

Plain-Language Summary

General Services Administration obligated $192.5 million to MIRACLE SYSTEMS LLC for work described as: THE PURPOSE OF THIS TO IS TO PROVIDE SUPPORT TO MC&FP FOR ALL O&E ACTIVITIES, PROGRAMS, POLICIES, AND RESOURCES INCLUDING STAKEHOLDER AFFAIRS, STRATEGIC COMMUNICATIONS AND ANALYSIS, CCS, DIGITAL STRATEGIES, AND COMMUNITY AND PUBLIC ENGAGEMENT. Key points: 1. Contract supports a broad range of O&E activities for MC&FP. 2. Miracle Systems LLC is the sole awardee. 3. The contract has a significant value of $192.5 million. 4. This is a Cost Plus Award Fee contract type. 5. The contract duration is 1827 days.

Value Assessment

Rating: questionable

The contract is a Cost Plus Award Fee type, which can lead to higher costs if not managed carefully. Benchmarking is difficult without specific performance data and comparison to similar O&E support contracts.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' indicating a limited competition. This method may not have resulted in the most competitive pricing.

Taxpayer Impact: The significant contract value suggests a substantial taxpayer investment. The limited competition raises concerns about whether taxpayers received the best possible value.

Public Impact

Public engagement and strategic communications support are crucial for government initiatives. Digital strategies and community engagement are key components of modern public service. The contract's broad scope could impact various government programs and policies. Ensuring efficient use of funds for these support activities is vital.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Limited competition
Cost Plus Award Fee contract type
High contract value

Positive Signals

Supports critical O&E activities
Long-term contract provides stability

Sector Analysis

Engineering Services (NAICS 541330) are essential for government operations. The contract value is high relative to typical engineering service contracts, suggesting a broad scope of support.

Small Business Impact

The contract was not awarded to a small business, as indicated by 'sb': false. There is no information provided on subcontracting opportunities for small businesses.

Oversight & Accountability

The contract is managed by the General Services Administration (GSA), a key agency for federal procurement oversight. However, the limited competition and contract type warrant close monitoring.

Related Government Programs

Engineering Services
General Services Administration Contracting
Federal Acquisition Service Programs

Risk Flags

Limited competition may lead to higher costs.
Cost Plus Award Fee structure requires careful monitoring.
Broad scope of services could be difficult to manage effectively.
Lack of small business participation noted.

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $192.5 million to MIRACLE SYSTEMS LLC. THE PURPOSE OF THIS TO IS TO PROVIDE SUPPORT TO MC&FP FOR ALL O&E ACTIVITIES, PROGRAMS, POLICIES, AND RESOURCES INCLUDING STAKEHOLDER AFFAIRS, STRATEGIC COMMUNICATIONS AND ANALYSIS, CCS, DIGITAL STRATEGIES, AND COMMUNITY AND PUBLIC ENGAGEMENT.

Who is the contractor on this award?

The obligated recipient is MIRACLE SYSTEMS LLC.

Which agency awarded this contract?

Awarding agency: General Services Administration (Federal Acquisition Service).

What is the total obligated amount?

The obligated amount is $192.5 million.

What is the period of performance?

Start: 2020-01-21. End: 2025-01-21.

What specific metrics will be used to evaluate Miracle Systems LLC's performance under the Cost Plus Award Fee structure to ensure optimal value for taxpayer dollars?

Performance evaluation under a Cost Plus Award Fee contract typically involves predefined metrics tied to technical objectives, cost control, and schedule adherence. For this contract, the GSA should establish clear, measurable criteria related to the effectiveness of O&E activities, stakeholder engagement, and strategic communications. Regular reviews and audits will be crucial to ensure that award fees are justified by exceptional performance and that costs remain within reasonable bounds, maximizing the value delivered to the government and taxpayers.

Given the 'limited competition' award, what steps are being taken to mitigate the risk of inflated pricing and ensure fair market value?

The limited competition award necessitates robust oversight to mitigate pricing risks. The GSA should conduct thorough market research and cost analyses to establish a reasonable price baseline. Regular audits of Miracle Systems LLC's costs and performance will be essential. Furthermore, exploring opportunities for future competition or reviewing the necessity of the 'exclusion of sources' clause could help ensure long-term price fairness and value for taxpayers.

How will the effectiveness of the support provided by Miracle Systems LLC be measured in achieving the stated purposes for MC&FP's O&E activities?

Effectiveness will be measured through a combination of quantitative and qualitative assessments aligned with MC&FP's strategic goals. Key Performance Indicators (KPIs) should be established for each area of support, such as stakeholder satisfaction rates, reach of strategic communications, efficiency of CCS, and impact of digital strategies. Regular performance reviews, feedback from MC&FP leadership, and analysis of program outcomes will provide a comprehensive picture of the contractor's effectiveness in advancing the agency's objectives.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Architectural, Engineering, and Related Services › Engineering Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 3

Pricing Type: COST PLUS AWARD FEE (R)

Evaluated Preference: NONE

Contractor Details

Address: 1621 N KENT STREET SUITE 1000, ARLINGTON, VA, 22209

Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $195,040,449

Exercised Options: $195,040,449

Current Obligation: $192,530,045

Actual Outlays: $-265,372

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: GS00Q14OADS128

IDV Type: IDC

Timeline