DOT Awards $32.2M Task Order for End User Support to Science Applications International Corp

Contract Overview

Contract Amount: $32,179,159 ($32.2M)

Contractor: Science Applications International Corp

Awarding Agency: Department of Transportation

Start Date: 2021-07-08

End Date: 2023-08-31

Contract Duration: 784 days

Daily Burn Rate: $41.0K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: LABOR HOURS

Sector: IT

Official Description: TO AWARD A TASK ORDER FOR EITSS END USER SUPPORT.

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20590

State: District of Columbia Government Spending

Plain-Language Summary

Department of Transportation obligated $32.2 million to SCIENCE APPLICATIONS INTERNATIONAL CORP for work described as: TO AWARD A TASK ORDER FOR EITSS END USER SUPPORT. Key points: 1. The award represents a significant investment in IT infrastructure management. 2. Competition was full and open, suggesting a competitive bidding process. 3. The contract duration is substantial, indicating a long-term need for these services. 4. Focus on Computer Facilities Management Services highlights critical IT operational support.

Value Assessment

Rating: good

The awarded amount of $32.2 million over approximately 2.5 years suggests a reasonable valuation for comprehensive end-user IT support services. Benchmarking against similar large-scale IT support contracts would provide further clarity on pricing efficiency.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating that multiple vendors had the opportunity to bid. This method generally promotes competitive pricing and allows the government to select the best value offering.

Taxpayer Impact: The competitive nature of the award is expected to yield fair pricing, ensuring taxpayer funds are used efficiently for essential IT support.

Public Impact

Ensures continued IT support for Federal Highway Administration users. Supports critical infrastructure for transportation data and operations. Potential for improved user experience and system reliability.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Contract duration may lead to vendor lock-in if not managed carefully.
Reliance on a single vendor for critical IT support poses a risk.

Positive Signals

Full and open competition ensures market-driven pricing.
Award to a large, established contractor suggests capability and stability.

Sector Analysis

This contract falls within the IT services sector, specifically focusing on computer facilities management. Spending in this area is crucial for government operations, with benchmarks varying widely based on scope and complexity.

Small Business Impact

The contract was not awarded to a small business. There is no indication of subcontracting opportunities for small businesses within the provided data.

Oversight & Accountability

The award was made via a delivery order under a larger contract vehicle. Oversight would typically involve performance monitoring and adherence to contract terms by the contracting officer's representative.

Related Government Programs

Computer Facilities Management Services
Department of Transportation Contracting
Federal Highway Administration Programs

Risk Flags

Potential for cost creep due to labor hour pricing.
Dependency on a single contractor for critical support.
Lack of small business participation.
Long contract duration requires ongoing performance monitoring.

Frequently Asked Questions

What is this federal contract paying for?

Department of Transportation awarded $32.2 million to SCIENCE APPLICATIONS INTERNATIONAL CORP. TO AWARD A TASK ORDER FOR EITSS END USER SUPPORT.

Who is the contractor on this award?

The obligated recipient is SCIENCE APPLICATIONS INTERNATIONAL CORP.

Which agency awarded this contract?

Awarding agency: Department of Transportation (Federal Highway Administration).

What is the total obligated amount?

The obligated amount is $32.2 million.

What is the period of performance?

Start: 2021-07-08. End: 2023-08-31.

What is the specific scope of 'end user support' covered by this task order, and how does it align with the agency's overall IT strategy?

The scope of 'end user support' likely encompasses help desk services, hardware and software troubleshooting, device management, and potentially user training. Its alignment with the agency's IT strategy would depend on whether it supports modernization efforts, enhances cybersecurity posture, or maintains existing operational capabilities. A detailed review of the task order's statement of work is necessary for a precise assessment.

What are the key performance indicators (KPIs) used to measure the contractor's performance, and what are the remedies for underperformance?

Key performance indicators typically include response times for support requests, resolution rates, user satisfaction scores, and system uptime. Remedies for underperformance can range from contractual penalties, mandatory corrective action plans, to termination of the contract. Specific KPIs and remedies would be detailed in the task order's performance work statement and contract clauses.

How does the pricing structure (labor hours) compare to industry standards for similar IT support services, and what is the potential for cost savings?

Pricing based on labor hours allows for flexibility but requires diligent oversight to prevent cost overruns. Benchmarking against industry rates for comparable IT support roles and skill levels is essential. Potential cost savings could be realized through efficient resource allocation, optimized support processes, and potentially negotiating volume discounts if the scope expands.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - END USER

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Parent Company: Science Applications International Corporation

Address: 11720 PLAZA AMERICA DR, RESTON, VA, 20190

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $36,073,671

Exercised Options: $36,073,671

Current Obligation: $32,179,159

Actual Outlays: $32,163,344

Subaward Activity

Number of Subawards: 82

Total Subaward Amount: $32,823,577

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 693JK420D500002

IDV Type: IDC

Timeline