DOT Awards $20.5M IT Services Contract to SAIC for End User Support
Contract Overview
Contract Amount: $20,509,102 ($20.5M)
Contractor: Science Applications International Corp
Awarding Agency: Department of Transportation
Start Date: 2020-04-30
End Date: 2021-06-30
Contract Duration: 426 days
Daily Burn Rate: $48.1K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: TO PROCURE PROFESSIONAL IT SERVICES TO SUPPORT THE EITSS END USER SUPPORT REQUIREMENT.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20590
Plain-Language Summary
Department of Transportation obligated $20.5 million to SCIENCE APPLICATIONS INTERNATIONAL CORP for work described as: TO PROCURE PROFESSIONAL IT SERVICES TO SUPPORT THE EITSS END USER SUPPORT REQUIREMENT. Key points: 1. Contract value of $20.5M for IT services. 2. Competition was full and open, indicating market availability. 3. Risk appears moderate given the established vendor and service type. 4. IT sector spending is significant, with this contract representing a portion.
Value Assessment
Rating: good
The contract value of $20.5M for IT services appears reasonable for the scope of end-user support. Benchmarking against similar contracts for IT facilities management services would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a robust price discovery process. This method typically leads to competitive pricing as multiple vendors can bid.
Taxpayer Impact: The use of full and open competition is generally favorable for taxpayers, as it aims to secure the best value through market forces.
Public Impact
Ensures continued IT support for Federal Highway Administration end-users. Supports critical IT infrastructure for transportation operations. Potential for service disruptions if support is inadequate.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Contract duration is relatively short (approx. 14 months).
- No small business participation noted.
Positive Signals
- Full and open competition utilized.
- Established vendor with experience.
Sector Analysis
This contract falls within the IT services sector, specifically computer facilities management. Federal IT spending is a substantial portion of the overall budget, with significant investment in end-user support and infrastructure.
Small Business Impact
The data indicates no small business participation in this contract. Agencies are encouraged to maximize small business opportunities, and the absence here warrants review.
Oversight & Accountability
The contract was awarded via a delivery order under a larger contract vehicle. Oversight would typically involve monitoring performance against the Statement of Work and adherence to contract terms.
Related Government Programs
- Computer Facilities Management Services
- Department of Transportation Contracting
- Federal Highway Administration Programs
Risk Flags
- No small business participation.
- Short contract duration may indicate interim or specific project need.
- Time and Materials pricing can sometimes lead to cost overruns if not tightly managed.
- Lack of detailed performance metrics in provided data.
Tags
computer-facilities-management-services, department-of-transportation, dc, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Transportation awarded $20.5 million to SCIENCE APPLICATIONS INTERNATIONAL CORP. TO PROCURE PROFESSIONAL IT SERVICES TO SUPPORT THE EITSS END USER SUPPORT REQUIREMENT.
Who is the contractor on this award?
The obligated recipient is SCIENCE APPLICATIONS INTERNATIONAL CORP.
Which agency awarded this contract?
Awarding agency: Department of Transportation (Federal Highway Administration).
What is the total obligated amount?
The obligated amount is $20.5 million.
What is the period of performance?
Start: 2020-04-30. End: 2021-06-30.
What is the specific scope of 'EITSS End User Support' and how does it align with the agency's mission?
EITSS End User Support likely encompasses a range of services including help desk, hardware/software troubleshooting, and user account management for the Federal Highway Administration's employees. This support is crucial for maintaining operational efficiency and enabling staff to perform their duties effectively, directly contributing to the agency's mission of managing and improving national transportation infrastructure.
Are there any performance metrics or KPIs associated with this contract to ensure service quality?
While not explicitly detailed in the provided data, performance metrics and Key Performance Indicators (KPIs) are standard in IT service contracts. These would typically include response times, resolution rates, user satisfaction scores, and system uptime. Effective oversight would involve tracking these metrics to ensure SAIC meets the required service levels and provides value.
What is the long-term strategy for end-user IT support within the Federal Highway Administration beyond this contract?
The Federal Highway Administration's long-term strategy for IT support would likely involve periodic re-evaluation of needs, potential consolidation of services, and adaptation to evolving technologies. This contract's short duration suggests a need for future planning, possibly including further competitive procurements or exploring different service delivery models to ensure sustained, cost-effective support.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Parent Company: Science Applications International Corporation
Address: 11720 PLAZA AMERICA DR, RESTON, VA, 20190
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $20,509,102
Exercised Options: $20,509,102
Current Obligation: $20,509,102
Actual Outlays: $20,509,102
Subaward Activity
Number of Subawards: 6
Total Subaward Amount: $7,305,400
Contract Characteristics
Multi-Year Contract: Yes
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 693JK420D500002
IDV Type: IDC
Timeline
Start Date: 2020-04-30
Current End Date: 2021-06-30
Potential End Date: 2021-06-30 00:00:00
Last Modified: 2025-07-15
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