CPSC Awards $6.8M for Drupal O&M Services to Communications Training Analysis Corp

Contract Overview

Contract Amount: $6,818,353 ($6.8M)

Contractor: Communications Training Analysis Corporation

Awarding Agency: Consumer Product Safety Commission

Start Date: 2022-09-01

End Date: 2027-08-31

Contract Duration: 1,825 days

Daily Burn Rate: $3.7K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: DRUPAL WEB CONTENT MANAGEMENT SYSTEM O&M SERVICES.

Place of Performance

Location: BETHESDA, MONTGOMERY County, MARYLAND, 20814

State: Maryland Government Spending

Plain-Language Summary

Consumer Product Safety Commission obligated $6.8 million to COMMUNICATIONS TRAINING ANALYSIS CORPORATION for work described as: DRUPAL WEB CONTENT MANAGEMENT SYSTEM O&M SERVICES. Key points: 1. Contract value of $6.8M over 5 years for Drupal O&M. 2. Competition was full and open, suggesting potential for competitive pricing. 3. Risk is moderate, with a long contract duration and fixed-price structure. 4. IT services sector, specifically custom computer programming.

Value Assessment

Rating: fair

The contract value of $6.8M over five years averages to $1.36M annually. Benchmarking against similar O&M contracts for complex web platforms is difficult without more specific service details, but this appears to be within a reasonable range for specialized IT support.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, which typically allows for the widest range of potential bidders and can drive competitive pricing. The award method was a delivery order against an existing contract.

Taxpayer Impact: Full and open competition is generally favorable for taxpayers as it aims to secure the best value through market forces.

Public Impact

Ensures continued operation and maintenance of the CPSC's Drupal web content management system. Supports critical public-facing information dissemination and agency operations. Potential for service disruptions if O&M is not adequately performed.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Long contract duration (5 years) could lead to price increases if not managed.
Reliance on a single vendor for critical O&M.
Fixed-price contract may not fully account for unforeseen technical challenges.

Positive Signals

Awarded through full and open competition.
Clear scope of work for O&M services.
Experienced vendor likely selected.

Sector Analysis

This contract falls within the IT services sector, specifically custom computer programming services (NAICS 541511). Spending in this area is substantial across government, supporting agency digital infrastructure and operations. Benchmarks vary widely based on complexity and scope.

Small Business Impact

The data does not indicate any specific set-aside for small businesses. The contract was awarded under full and open competition, suggesting that large businesses were likely among the bidders and potentially the awardee.

Oversight & Accountability

Oversight will be crucial to ensure the vendor meets performance standards and that the CPSC is receiving value for money throughout the contract's five-year term. Regular performance reviews and adherence to contract terms are key.

Related Government Programs

Custom Computer Programming Services
Consumer Product Safety Commission Contracting
Consumer Product Safety Commission Programs

Risk Flags

Vendor lock-in potential
Scope creep risk
Performance degradation over time
Cybersecurity vulnerabilities if patches are delayed

Frequently Asked Questions

What is this federal contract paying for?

Consumer Product Safety Commission awarded $6.8 million to COMMUNICATIONS TRAINING ANALYSIS CORPORATION. DRUPAL WEB CONTENT MANAGEMENT SYSTEM O&M SERVICES.

Who is the contractor on this award?

The obligated recipient is COMMUNICATIONS TRAINING ANALYSIS CORPORATION.

Which agency awarded this contract?

Awarding agency: Consumer Product Safety Commission (Consumer Product Safety Commission).

What is the total obligated amount?

The obligated amount is $6.8 million.

What is the period of performance?

Start: 2022-09-01. End: 2027-08-31.

What specific Drupal modules and customizations are covered under this O&M contract, and how does this impact the overall cost-effectiveness?

The provided data lacks specifics on the Drupal modules and customizations. Understanding the complexity of the agency's Drupal environment is crucial for assessing cost-effectiveness. A highly customized or extensive setup would justify a higher O&M cost compared to a standard implementation. Further details on the scope of services are needed for a precise evaluation.

What are the key performance indicators (KPIs) for this contract, and how will vendor performance be measured to mitigate risks associated with long-term O&M?

Key performance indicators are not detailed in the provided data. Effective oversight requires clearly defined KPIs such as uptime, response times for critical issues, security patch implementation timelines, and user satisfaction. Regular performance reviews against these KPIs will be essential to ensure the vendor is meeting obligations and to identify any potential risks early.

How does the fixed-price contract structure balance the need for predictable budgeting with the potential for unforeseen technical challenges in web content management system O&M?

A fixed-price contract provides budget certainty but can pose a risk if unexpected technical issues arise that require significant resources beyond the initial scope. For O&M, this often necessitates robust change control processes and clear definitions of what constitutes a billable change versus included maintenance. The agency must actively manage scope and potential change orders.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - PLATFORM

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 61320622Q0058

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 3120 FAIRVIEW PARK DR, FALLS CHURCH, VA, 22042

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $7,133,854

Exercised Options: $6,818,353

Current Obligation: $6,818,353

Actual Outlays: $5,231,102

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS35F256CA

IDV Type: FSS

Timeline