VA Awards $7.1M Task Order for SPM Product Operations Support to King Street Technology Partners
Contract Overview
Contract Amount: $7,085,988 ($7.1M)
Contractor: King Street Technology Partners, LLC
Awarding Agency: Department of Veterans Affairs
Start Date: 2024-06-07
End Date: 2026-02-13
Contract Duration: 616 days
Daily Burn Rate: $11.5K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 1
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: SOFTWARE PRODUCT MANAGEMENT (SPM) PRODUCT OPERATIONS AND REPORTING SUPPORT TASK ORDER
Place of Performance
Location: PFAFFTOWN, FORSYTH County, NORTH CAROLINA, 27040
Plain-Language Summary
Department of Veterans Affairs obligated $7.1 million to KING STREET TECHNOLOGY PARTNERS, LLC for work described as: SOFTWARE PRODUCT MANAGEMENT (SPM) PRODUCT OPERATIONS AND REPORTING SUPPORT TASK ORDER Key points: 1. Contract awarded to King Street Technology Partners, LLC for Software Product Management support. 2. The task order has a value of $7.1 million and a duration of 616 days. 3. Competition was full and open, suggesting a competitive bidding process. 4. The contract falls under Computer Systems Design Services (NAICS 541512).
Value Assessment
Rating: good
The contract value of $7.1 million for approximately two years of support appears reasonable given the scope of product operations and reporting. Benchmarking against similar IT support contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, indicating that multiple vendors had the opportunity to bid. This method generally promotes competitive pricing and allows the agency to select the best value.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary IT support services.
Public Impact
Ensures continued operational support for critical software products within the VA. Supports product operations and reporting functions, which are vital for data-driven decision-making. Provides continuity of services for the Department of Veterans Affairs' IT infrastructure.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for scope creep in product operations and reporting tasks.
- Reliance on a single vendor for critical support functions.
Positive Signals
- Full and open competition ensures market-driven pricing.
- Clear task order duration and defined scope.
Sector Analysis
This contract falls within the IT services sector, specifically computer systems design. Spending in this area is substantial across government, supporting essential digital infrastructure and operations. Benchmarks for similar IT support contracts vary widely based on complexity and duration.
Small Business Impact
While the contract was awarded under full and open competition, there is no specific indication of small business participation in this particular task order. Future solicitations could explore opportunities for small business prime or subcontracting roles.
Oversight & Accountability
The Department of Veterans Affairs is responsible for overseeing this task order to ensure deliverables meet requirements and that the vendor adheres to the contract terms. Regular performance reviews and milestone tracking are key oversight mechanisms.
Related Government Programs
- Computer Systems Design Services
- Department of Veterans Affairs Contracting
- Department of Veterans Affairs Programs
Risk Flags
- Vendor lock-in potential if performance is exceptional.
- Risk of cost escalation with Time and Materials contract type.
- Dependency on key personnel from the contractor.
- Potential for scope creep impacting budget and timeline.
Tags
computer-systems-design-services, department-of-veterans-affairs, nc, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Veterans Affairs awarded $7.1 million to KING STREET TECHNOLOGY PARTNERS, LLC. SOFTWARE PRODUCT MANAGEMENT (SPM) PRODUCT OPERATIONS AND REPORTING SUPPORT TASK ORDER
Who is the contractor on this award?
The obligated recipient is KING STREET TECHNOLOGY PARTNERS, LLC.
Which agency awarded this contract?
Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).
What is the total obligated amount?
The obligated amount is $7.1 million.
What is the period of performance?
Start: 2024-06-07. End: 2026-02-13.
What specific software products and systems will King Street Technology Partners support under this task order?
The task order specifies support for Software Product Management (SPM) product operations and reporting. While the exact software products are not detailed in the provided data, it likely pertains to systems managed by the VA's SPM office, crucial for tracking, analyzing, and improving the performance and lifecycle of various software applications used by the department.
What are the key performance indicators (KPIs) for this contract to measure success?
Key performance indicators for this contract would likely focus on the timeliness and accuracy of reporting, system uptime and availability for supported products, user satisfaction with operational support, and the successful implementation of any product enhancements or fixes. The VA would establish specific metrics to ensure the contractor meets its obligations effectively.
How will the VA ensure cost-effectiveness and value for money throughout the contract duration?
The VA will ensure cost-effectiveness through the initial full and open competition, which drives competitive pricing. Ongoing oversight, performance monitoring against defined KPIs, and regular reviews of invoices and contractor performance will be crucial. The Time and Materials (T&M) pricing structure necessitates careful management to prevent cost overruns and ensure work aligns with project needs.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Address: 7989 GLENN FERRY RD, PFAFFTOWN, NC, 27040
Business Categories: Category Business, Limited Liability Corporation, Partnership or Limited Liability Partnership, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $7,085,988
Exercised Options: $7,085,988
Current Obligation: $7,085,988
Actual Outlays: $7,029,079
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: VA11816D1027
IDV Type: IDC
Timeline
Start Date: 2024-06-07
Current End Date: 2026-02-13
Potential End Date: 2026-02-13 00:00:00
Last Modified: 2026-03-26
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