State Dept. Awards $38M for ServiceNow Licenses to ThunderCat Technology
Contract Overview
Contract Amount: $38,024,411 ($38.0M)
Contractor: Thundercat Technology, LLC
Awarding Agency: Department of State
Start Date: 2024-06-30
End Date: 2025-06-29
Contract Duration: 364 days
Daily Burn Rate: $104.5K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: SERVICENOW ENTERPRISE LICENSES
Place of Performance
Location: RESTON, FAIRFAX County, VIRGINIA, 20191
State: Virginia Government Spending
Plain-Language Summary
Department of State obligated $38.0 million to THUNDERCAT TECHNOLOGY, LLC for work described as: SERVICENOW ENTERPRISE LICENSES Key points: 1. Significant investment in enterprise software for government operations. 2. ThunderCat Technology, LLC secured the contract. 3. Full and open competition was utilized, suggesting a competitive bidding process. 4. The contract is for Other Computer Related Services, a broad category.
Value Assessment
Rating: fair
The awarded amount of $38M for ServiceNow licenses appears substantial. Benchmarking against similar enterprise software contracts is necessary to determine if this pricing is competitive, especially considering the duration and scope.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' indicating that while competition was sought, specific sources might have been excluded initially. This method aims for competitive pricing but the exclusion aspect warrants scrutiny.
Taxpayer Impact: Taxpayer funds are being used for essential enterprise software. The effectiveness of the competition method in securing the best value will directly impact the overall taxpayer benefit.
Public Impact
Enhances operational efficiency for the Department of State through ServiceNow. Supports critical IT infrastructure and service management. Potential for improved data management and workflow automation.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in with enterprise software.
- Complexity of managing large-scale software licenses.
- Dependence on a single vendor for critical services.
Positive Signals
- Utilizes a competitive bidding process.
- Supports essential government functions.
- Clear contract duration and delivery order.
Sector Analysis
This contract falls under IT services, specifically software licensing and related support. Spending in this sector is consistently high across government agencies as they modernize and digitize operations.
Small Business Impact
The data indicates that this contract was not awarded to a small business (sb: false). Further analysis would be needed to determine if small businesses had opportunities to participate as subcontractors.
Oversight & Accountability
The Department of State is responsible for oversight. The use of a delivery order under a larger contract framework suggests existing oversight mechanisms are in place, but the specifics of this order's monitoring are not detailed.
Related Government Programs
- Other Computer Related Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Potential for limited competition due to source exclusion.
- High dollar value requires rigorous performance monitoring.
- Lack of detail on specific services procured.
- No indication of small business participation.
Tags
other-computer-related-services, department-of-state, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $38.0 million to THUNDERCAT TECHNOLOGY, LLC. SERVICENOW ENTERPRISE LICENSES
Who is the contractor on this award?
The obligated recipient is THUNDERCAT TECHNOLOGY, LLC.
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $38.0 million.
What is the period of performance?
Start: 2024-06-30. End: 2025-06-29.
What specific ServiceNow modules or services are included in this $38M award, and how do they align with the Department of State's strategic IT goals?
The provided data does not specify the exact ServiceNow modules or services covered by this $38M award. Understanding the scope is crucial for assessing its alignment with the Department of State's strategic IT goals. Detailed contract line items or statements of work would be necessary to evaluate if the investment directly supports modernization, cybersecurity, or operational efficiency objectives.
What was the rationale for excluding certain sources in the 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES' process, and did this exclusion impact the final price?
The rationale for excluding specific sources in a 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES' award is typically based on factors like prior performance, specialized capabilities, or specific technical requirements that only certain vendors could meet. Without further details on the exclusion criteria, it's difficult to definitively state its impact on the final price. However, such exclusions can sometimes limit competition, potentially leading to higher costs than a truly open bid.
How will the effectiveness and value of these ServiceNow enterprise licenses be measured and reported by the Department of State throughout the contract period?
Measuring the effectiveness and value of enterprise software licenses like ServiceNow typically involves tracking key performance indicators (KPIs) related to service delivery, user adoption, cost savings, and process improvements. The Department of State should have established metrics and reporting mechanisms within the contract to assess ROI. Regular performance reviews and post-implementation audits are essential to ensure the software delivers the expected benefits and justifies the $38M expenditure.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Thundercat Technology LLC
Address: 1925 ISAAC NEWTON SQ STE 180, RESTON, VA, 20190
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $38,059,979
Exercised Options: $38,059,979
Current Obligation: $38,024,411
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: NNG15SD26B
IDV Type: GWAC
Timeline
Start Date: 2024-06-30
Current End Date: 2025-06-29
Potential End Date: 2025-06-29 00:00:00
Last Modified: 2024-06-28
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