State Dept Awards $10M IT Support Contract to Eagle Harbor Solutions LLC
Contract Overview
Contract Amount: $10,075,490 ($10.1M)
Contractor: Eagle Harbor Solutions LLC
Awarding Agency: Department of State
Start Date: 2024-03-17
End Date: 2025-09-16
Contract Duration: 548 days
Daily Burn Rate: $18.4K/day
Competition Type: NOT AVAILABLE FOR COMPETITION
Pricing Type: LABOR HOURS
Sector: IT
Official Description: PROJECT MANAGEMENT & IT OPERATIONAL SUPPORT SERVICES
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20522
Plain-Language Summary
Department of State obligated $10.1 million to EAGLE HARBOR SOLUTIONS LLC for work described as: PROJECT MANAGEMENT & IT OPERATIONAL SUPPORT SERVICES Key points: 1. Contract Value: $10.08 million over 548 days. 2. Sole-source award to Eagle Harbor Solutions LLC. 3. High risk due to lack of competition. 4. IT operational support services sector.
Value Assessment
Rating: questionable
The contract was awarded as a delivery order, and specific pricing details for labor hours are not readily available for comparison. Without a competitive bidding process, it's difficult to assess if the pricing is optimal.
Cost Per Unit: N/A
Competition Analysis
Competition Level: sole-source
This contract was awarded on a sole-source basis, indicating a lack of full and open competition. This method limits price discovery and may result in higher costs for taxpayers.
Taxpayer Impact: The sole-source nature of this award raises concerns about potential overspending and reduced value for taxpayer funds.
Public Impact
Taxpayers may not be receiving the best value due to the absence of competitive bidding. The Department of State relies on this contractor for critical IT operational support. Lack of transparency in the procurement process could indicate potential inefficiencies.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Sole-source award
- Lack of competition
- Limited price discovery
Positive Signals
- Contract supports essential IT operations
- Clear contract duration
Sector Analysis
This contract falls within the IT services sector, specifically 'Other Computer Related Services'. Benchmarks for similar IT operational support contracts vary widely based on scope and complexity, but competitive awards typically yield better pricing.
Small Business Impact
The contract was not awarded to a small business. There is no indication of subcontracting opportunities for small businesses within the provided data.
Oversight & Accountability
The sole-source award warrants further oversight to ensure the Department of State is receiving fair value and that the contractor is meeting performance expectations.
Related Government Programs
- Other Computer Related Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Sole-source award limits competition.
- Potential for inflated pricing due to lack of competition.
- No clear indication of performance metrics.
- Contract duration is significant (548 days).
Tags
other-computer-related-services, department-of-state, dc, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $10.1 million to EAGLE HARBOR SOLUTIONS LLC. PROJECT MANAGEMENT & IT OPERATIONAL SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is EAGLE HARBOR SOLUTIONS LLC.
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $10.1 million.
What is the period of performance?
Start: 2024-03-17. End: 2025-09-16.
What is the justification for the sole-source award, and were alternative competitive strategies considered?
The justification for the sole-source award is not provided in the data. Typically, sole-source awards are made when only one responsible source can provide the required supplies or services. However, without further information, it's impossible to determine if alternative competitive strategies were explored or if this was truly the only viable option.
How does the labor hour rate compare to industry benchmarks for similar IT operational support services?
Without specific labor categories and rates, a direct comparison to industry benchmarks is not possible. However, given the sole-source nature, there is a heightened risk that the rates may not be as competitive as they would be in a fully competed contract. Further analysis of the specific labor mix and rates would be needed.
What performance metrics are in place to ensure the effectiveness of the IT operational support services provided?
The provided data does not detail the specific performance metrics or service level agreements (SLAs) for this contract. Effective oversight would require clearly defined metrics to measure the contractor's performance and ensure the IT operational support services meet the Department of State's needs and expectations.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: NOT AVAILABLE FOR COMPETITION
Solicitation Procedures: ONLY ONE SOURCE
Solicitation ID: 19AQMM20R0215
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Address: 3800 CENTERPOINT DR STE 502, ANCHORAGE, AK, 99503
Business Categories: 8(a) Program Participant, Alaskan Native Corporation Owned Firm, Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Minority Owned Business, Native American Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $10,338,264
Exercised Options: $10,338,264
Current Obligation: $10,075,490
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: 19AQMM20D0095
IDV Type: IDC
Timeline
Start Date: 2024-03-17
Current End Date: 2025-09-16
Potential End Date: 2025-09-16 00:00:00
Last Modified: 2026-03-11
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