State Department awards $17.8M IT support contract to Alpha Omega Integration LLC for computer systems design

Contract Overview

Contract Amount: $17,761,374 ($17.8M)

Contractor: Alpha Omega Integration LLC

Awarding Agency: Department of State

Start Date: 2023-08-01

End Date: 2025-01-31

Contract Duration: 549 days

Daily Burn Rate: $32.4K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Pricing Type: LABOR HOURS

Sector: IT

Official Description: EX/IT INFORMATION TECHNOLOGY OPERATIONS & MAINTENANCE SUPPORT - TASK ORDER 005

Place of Performance

Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20520

State: District of Columbia Government Spending

Plain-Language Summary

Department of State obligated $17.8 million to ALPHA OMEGA INTEGRATION LLC for work described as: EX/IT INFORMATION TECHNOLOGY OPERATIONS & MAINTENANCE SUPPORT - TASK ORDER 005 Key points: 1. Contract value of $17.8M over 18 months suggests a significant investment in IT operations. 2. Full and open competition after exclusion of sources indicates a broad search for qualified vendors. 3. The contract's duration of 549 days provides a stable period for service delivery. 4. Focus on computer systems design services points to critical infrastructure support needs. 5. Award to a single vendor, Alpha Omega Integration LLC, warrants scrutiny of pricing and performance. 6. The contract is a delivery order under a larger agreement, implying a phased approach to IT support.

Value Assessment

Rating: fair

The contract value of $17.8 million for 18 months of IT operations and maintenance support appears to be within a reasonable range for complex government IT services. However, without specific details on the scope of work, labor categories, and hours, a precise value-for-money assessment is challenging. Benchmarking against similar contracts for computer systems design services at the Department of State or other agencies would provide a clearer picture of whether the pricing is competitive. The use of labor hours suggests that cost control will be heavily dependent on efficient task management and resource allocation by the contractor.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under 'Full and Open Competition After Exclusion of Sources,' which suggests that while the competition was intended to be broad, specific criteria or circumstances led to the exclusion of certain potential bidders. The number of bidders is not specified, but this procurement method implies that multiple vendors were likely considered. The level of competition, even with exclusions, should ideally drive competitive pricing and innovative solutions. Further details on the exclusion criteria would clarify the extent of the competition.

Taxpayer Impact: A broad competition, even with exclusions, generally benefits taxpayers by encouraging multiple vendors to offer their best pricing and capabilities, leading to a more cost-effective outcome.

Public Impact

The primary beneficiaries are the Department of State personnel who rely on robust IT systems for their daily operations. The contract delivers essential computer systems design services, crucial for maintaining and enhancing the department's technological infrastructure. Services are likely concentrated within the District of Columbia, where the Department of State's primary operations are located. The contract supports a workforce of IT professionals employed by Alpha Omega Integration LLC, contributing to the federal IT services sector.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific details on the 'exclusion of sources' in the full and open competition could mask limited effective competition.
The reliance on labor hours for a contract of this size necessitates strong oversight to prevent cost overruns.
Without clear performance metrics, assessing the contractor's effectiveness and value for money is difficult.
The contract's duration and value may indicate a long-term reliance on this specific vendor, potentially limiting future competitive opportunities.

Positive Signals

The award was made under a full and open competition, suggesting a deliberate effort to find the best value.
The contract is a delivery order, which implies it is part of a larger, potentially pre-vetted framework agreement.
The vendor, Alpha Omega Integration LLC, is being awarded a significant contract, indicating a level of trust and perceived capability.
The contract duration of over a year allows for consistent service delivery and project continuity.

Sector Analysis

This contract falls within the IT services sector, specifically focusing on computer systems design. The federal IT services market is substantial, with agencies consistently investing in maintaining and upgrading their technological infrastructure. This contract represents a portion of the Department of State's overall IT spending, which is crucial for its global operations. Comparable spending benchmarks for similar IT support and systems design contracts across federal agencies would provide context for the $17.8 million award.

Small Business Impact

The data indicates that this contract was not set aside for small businesses (ss: false, sb: false). Therefore, there are no direct subcontracting implications for small businesses arising from a specific set-aside. However, the prime contractor, Alpha Omega Integration LLC, may choose to subcontract portions of the work to small businesses as part of their overall business strategy, which could indirectly benefit the small business ecosystem.

Oversight & Accountability

Oversight for this contract will primarily reside with the Department of State's contracting officers and program managers. They are responsible for monitoring performance, ensuring compliance with contract terms, and approving payments. Transparency is facilitated through contract award databases like FPDS. Inspector General jurisdiction would apply if any fraud, waste, or abuse is suspected within the contract's execution.

Related Government Programs

IT Operations and Maintenance Support
Computer Systems Design Services
Department of State IT Contracts
Federal IT Services

Risk Flags

Competition level requires further clarification due to 'exclusion of sources'.
Performance metrics and specific scope of work are not detailed, hindering value assessment.
Reliance on labor hours necessitates robust oversight to manage costs effectively.

Frequently Asked Questions

What is this federal contract paying for?

Department of State awarded $17.8 million to ALPHA OMEGA INTEGRATION LLC. EX/IT INFORMATION TECHNOLOGY OPERATIONS & MAINTENANCE SUPPORT - TASK ORDER 005

Who is the contractor on this award?

The obligated recipient is ALPHA OMEGA INTEGRATION LLC.

Which agency awarded this contract?

Awarding agency: Department of State (Department of State).

What is the total obligated amount?

The obligated amount is $17.8 million.

What is the period of performance?

Start: 2023-08-01. End: 2025-01-31.

What is the specific scope of 'Computer Systems Design Services' covered under this task order?

The specific scope of 'Computer Systems Design Services' for Task Order 005 is not detailed in the provided data. Generally, this category encompasses the analysis, design, development, and implementation of computer systems to meet specific organizational needs. For the Department of State, this could include designing new network architectures, developing custom software solutions for internal processes, integrating disparate IT systems, planning for system upgrades, or advising on technology roadmaps. The exact deliverables and technical requirements would be outlined in the detailed Statement of Work (SOW) associated with the task order, which is not publicly available in this summary.

How does the $17.8 million contract value compare to similar IT support contracts awarded by the Department of State?

Comparing the $17.8 million contract value requires access to historical data on similar IT support and computer systems design contracts awarded by the Department of State. Without that specific comparative data, it's difficult to definitively state if this award is high, low, or average. However, for a contract spanning approximately 18 months (August 2023 to January 2025) and covering critical IT operations, the amount suggests a substantial scope of work. Agencies often award multi-million dollar contracts for IT services due to the complexity and criticality of these systems. A detailed analysis would involve benchmarking against contracts with similar service descriptions (e.g., IT O&M, systems integration, network design) and durations within the State Department or other large federal agencies.

What are the key performance indicators (KPIs) used to evaluate Alpha Omega Integration LLC's performance under this contract?

The provided data does not specify the Key Performance Indicators (KPIs) for this contract. Typically, for IT Operations and Maintenance Support and Computer Systems Design Services, KPIs would focus on aspects such as system uptime and availability, response times for issue resolution, successful implementation of system designs, adherence to project timelines, cybersecurity compliance, and user satisfaction. The contracting officer's representative (COR) at the Department of State would be responsible for monitoring these KPIs, which would be detailed in the contract's Performance Work Statement (PWS) or Statement of Work (SOW). These metrics are crucial for ensuring the contractor delivers the required services effectively and efficiently.

What is Alpha Omega Integration LLC's track record with federal IT contracts, particularly with the Department of State?

Alpha Omega Integration LLC has a history of receiving federal contracts, including those with the Department of State. While the provided data confirms this specific award, a comprehensive track record analysis would involve examining their past performance on similar contracts. This includes reviewing their success in delivering IT services, managing budgets, meeting deadlines, and overall client satisfaction ratings from previous government engagements. Information on past performance can often be found in federal procurement databases, though detailed qualitative assessments may be limited. Their ability to secure this $17.8 million contract suggests a positive or at least acceptable performance history with the government.

What is the historical spending pattern for IT operations and maintenance support at the Department of State?

The provided data focuses on a single contract award and does not offer insights into the Department of State's historical spending patterns for IT operations and maintenance support. To understand this, one would need to analyze aggregated spending data over several fiscal years. This analysis would reveal trends in IT investment, identify major contract vehicles used, and highlight the typical range of contract values and durations for such services. Such historical data would help contextualize the $17.8 million award as part of a larger, ongoing investment in the department's IT infrastructure and operational needs.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 8150 LEESBURG PIKE STE 1010, VIENNA, VA, 22182

Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $17,841,374

Exercised Options: $17,841,374

Current Obligation: $17,761,374

Subaward Activity

Number of Subawards: 5

Total Subaward Amount: $10,208,685

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 19AQMM22D0028

IDV Type: IDC

Timeline