State Department Awards $44M for IT Support Services to Paradyne Solutions, LLC
Contract Overview
Contract Amount: $44,018,115 ($44.0M)
Contractor: Paradyme Solutions, LLC
Awarding Agency: Department of State
Start Date: 2019-09-29
End Date: 2024-09-28
Contract Duration: 1,826 days
Daily Burn Rate: $24.1K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: THE CONTRACTOR SHALL PROVIDE ALL PERSONNEL, EQUIPMENT, SUPPLIES, FACILITIES, TRANSPORTATION, TOOLS, MATERIALS, SUPERVISION, AND OTHER ITEMS NECESSARY TO PERFORM NON-PERSONAL SERVICES IN SUPPORT OF OPS OPERATIONS, TRAINING, AND DEVELOPMENT.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20226
Plain-Language Summary
Department of State obligated $44.0 million to PARADYME SOLUTIONS, LLC for work described as: THE CONTRACTOR SHALL PROVIDE ALL PERSONNEL, EQUIPMENT, SUPPLIES, FACILITIES, TRANSPORTATION, TOOLS, MATERIALS, SUPERVISION, AND OTHER ITEMS NECESSARY TO PERFORM NON-PERSONAL SERVICES IN SUPPORT OF OPS OPERATIONS, TRAINING, AND DEVELOPMENT. Key points: 1. Significant contract value of $44M for IT support. 2. Competition method was 'full and open after exclusion of sources', suggesting potential limitations. 3. Risk of vendor lock-in or reduced price discovery due to competition type. 4. IT sector spending is substantial, requiring careful oversight.
Value Assessment
Rating: fair
The contract value of $44M over 5 years for IT support services appears within a reasonable range for large-scale government IT operations. However, without specific benchmarks for the exact services provided, a precise pricing assessment is difficult.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The contract was awarded under 'full and open competition after exclusion of sources'. This indicates that while competition was sought, certain sources may have been excluded, potentially impacting the breadth of competition and the resulting price discovery.
Taxpayer Impact: The use of a limited competition strategy may result in higher costs for taxpayers compared to a truly open competition, depending on the justification for excluding sources.
Public Impact
Ensures continued IT operations and training for the Department of State. Supports critical government functions through essential technology services. Potential for taxpayer savings if competition were broader.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited competition method
- Lack of specific service details for cost comparison
Positive Signals
- Contract supports essential government operations
- Long-term contract provides stability
Sector Analysis
This contract falls within the IT sector, which consistently sees high government spending. Benchmarks for IT support services vary widely based on scope, but $44M over five years for comprehensive support is a significant investment.
Small Business Impact
The contract was awarded to Paradyne Solutions, LLC, which is not indicated as a small business. There is no information provided on subcontracting opportunities for small businesses within this award.
Oversight & Accountability
The contract is a delivery order under a larger award, suggesting it has undergone some level of review. However, the specific justification for excluding sources in the competition needs further scrutiny to ensure accountability.
Related Government Programs
- Computer Systems Design Services
- Department of State Contracting
- Department of State Programs
Risk Flags
- Limited competition may lead to higher costs.
- Lack of detailed service description hinders cost-benefit analysis.
- Potential for reduced innovation due to vendor selection method.
- No clear indication of small business participation.
Tags
computer-systems-design-services, department-of-state, dc, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of State awarded $44.0 million to PARADYME SOLUTIONS, LLC. THE CONTRACTOR SHALL PROVIDE ALL PERSONNEL, EQUIPMENT, SUPPLIES, FACILITIES, TRANSPORTATION, TOOLS, MATERIALS, SUPERVISION, AND OTHER ITEMS NECESSARY TO PERFORM NON-PERSONAL SERVICES IN SUPPORT OF OPS OPERATIONS, TRAINING, AND DEVELOPMENT.
Who is the contractor on this award?
The obligated recipient is PARADYME SOLUTIONS, LLC.
Which agency awarded this contract?
Awarding agency: Department of State (Department of State).
What is the total obligated amount?
The obligated amount is $44.0 million.
What is the period of performance?
Start: 2019-09-29. End: 2024-09-28.
What was the specific justification for excluding sources in the 'full and open competition after exclusion of sources' method, and how did this impact the final price?
The justification for excluding sources is crucial for understanding the competitive landscape and its effect on pricing. If the exclusion was based on specific technical requirements or past performance, it might be warranted. However, if it was arbitrary, it could have limited price discovery and potentially led to a higher cost for taxpayers. Further details on the exclusion criteria are needed for a complete assessment.
How does the per-unit cost of the services provided under this contract compare to industry benchmarks for similar IT support operations?
Without a detailed breakdown of the services and their associated costs, a direct comparison to industry benchmarks is challenging. The total contract value of $44M for 1826 days (approx. 5 years) suggests a daily rate of around $24,100. This figure needs to be analyzed against the specific deliverables, personnel hours, and complexity of the IT support to determine if it represents good value for money.
What are the key performance indicators (KPIs) for this contract, and how is Paradyne Solutions, LLC's performance being measured to ensure effectiveness and value?
The effectiveness of this contract hinges on clearly defined KPIs and robust performance monitoring. While the contract aims to provide essential IT support, training, and development, the absence of specific performance metrics in the provided data makes it difficult to assess. The Department of State should have established metrics to track service delivery, system uptime, and user satisfaction to ensure the contractor is meeting expectations and delivering value.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 9111 EDMONSTON RD STE 400, GREENBELT, MD, 20770
Business Categories: Category Business, Corporate Entity Not Tax Exempt, DoT Certified Disadvantaged Business Enterprise, HUBZone Firm, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Subchapter S Corporation, Indian (Subcontinent) American Owned Business, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $101,021,634
Exercised Options: $97,978,525
Current Obligation: $44,018,115
Actual Outlays: $15,815,515
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Parent Contract
Parent Award PIID: 75N98118D00052
IDV Type: GWAC
Timeline
Start Date: 2019-09-29
Current End Date: 2024-09-28
Potential End Date: 2024-09-28 00:00:00
Last Modified: 2025-09-16
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