Labor Department Awards $297K for ServiceNow Support to MAKPAR-NUAXIS JV LLC
Contract Overview
Contract Amount: $297,000 ($297.0K)
Contractor: Makpar-Nuaxis JV LLC
Awarding Agency: Department of Labor
Start Date: 2026-04-08
End Date: 2027-04-07
Contract Duration: 364 days
Daily Burn Rate: $816/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: LABOR HOURS
Sector: IT
Official Description: BPA-CALL: SERVICENOW DEVELOPMENT AND ENHANCEMENT SUPPORT. THE PERIOD OF PERFORMANCE IS APRIL 08, 2026, THROUGH APRIL 07, 2027.
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20210
Plain-Language Summary
Department of Labor obligated $297,000 to MAKPAR-NUAXIS JV LLC for work described as: BPA-CALL: SERVICENOW DEVELOPMENT AND ENHANCEMENT SUPPORT. THE PERIOD OF PERFORMANCE IS APRIL 08, 2026, THROUGH APRIL 07, 2027. Key points: 1. Contract focuses on essential IT development and enhancement for ServiceNow. 2. MAKPAR-NUAXIS JV LLC, a joint venture, is the awardee. 3. The contract period runs for one year, ending April 7, 2027. 4. This award falls under the 'Other Computer Related Services' NAICS code.
Value Assessment
Rating: fair
The award amount of $297,000 for a one-year period of performance appears reasonable for specialized IT support services. Benchmarking against similar ServiceNow development contracts would provide a more precise assessment of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition, suggesting a competitive bidding process. This method generally promotes price discovery and ensures fair market value is obtained.
Taxpayer Impact: Taxpayer funds are being used for essential IT infrastructure support, aiming to improve government operational efficiency.
Public Impact
Enhances critical IT systems used by the Department of Labor. Supports ongoing digital transformation efforts within the agency. Ensures continued functionality and improvement of ServiceNow platform. Potential for improved service delivery through better IT tools.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of detailed performance metrics in the provided data.
- Potential for scope creep in development and enhancement tasks.
Positive Signals
- Awarded under full and open competition.
- Supports a critical government IT platform.
Sector Analysis
This contract falls within the IT services sector, specifically focusing on software development and enhancement. Spending in this area is crucial for modernizing government operations and improving efficiency.
Small Business Impact
The awardee is a joint venture, MAKPAR-NUAXIS JV LLC. Further analysis would be needed to determine the extent of small business participation within this joint venture.
Oversight & Accountability
Oversight will be managed by the Office of the Assistant Secretary for Administration and Management. Standard contract management practices should ensure accountability for performance and spending.
Related Government Programs
- Other Computer Related Services
- Department of Labor Contracting
- Office of the Assistant Secretary for Administration and Management Programs
Risk Flags
- Limited contract duration (one year).
- Potential for vendor lock-in with specialized IT support.
- Dependence on a joint venture for critical IT services.
- Lack of detailed performance metrics in summary data.
Tags
other-computer-related-services, department-of-labor, dc, bpa-call, 100k-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Labor awarded $297,000 to MAKPAR-NUAXIS JV LLC. BPA-CALL: SERVICENOW DEVELOPMENT AND ENHANCEMENT SUPPORT. THE PERIOD OF PERFORMANCE IS APRIL 08, 2026, THROUGH APRIL 07, 2027.
Who is the contractor on this award?
The obligated recipient is MAKPAR-NUAXIS JV LLC.
Which agency awarded this contract?
Awarding agency: Department of Labor (Office of the Assistant Secretary for Administration and Management).
What is the total obligated amount?
The obligated amount is $297,000.
What is the period of performance?
Start: 2026-04-08. End: 2027-04-07.
What specific ServiceNow modules or functionalities are targeted for development and enhancement under this contract?
The provided data does not specify the exact ServiceNow modules or functionalities. Further details would be required from the contract statement of work to understand the precise areas of development and enhancement. This information is crucial for assessing the strategic alignment and potential impact of the support.
How will the effectiveness of the ServiceNow development and enhancement support be measured?
Effectiveness is typically measured through key performance indicators (KPIs) outlined in the contract's statement of work, such as successful deployment of new features, reduction in bug reports, or improvements in user satisfaction. Without the SOW, specific metrics remain unknown, making direct assessment of effectiveness challenging.
What is the historical performance record of MAKPAR-NUAXIS JV LLC on similar government contracts?
Information regarding the historical performance of MAKPAR-NUAXIS JV LLC on similar government contracts is not provided in this data. A review of past performance, including client feedback and contract completion success, would be beneficial for a comprehensive risk assessment.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 1605TA-26-Q-00019
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Address: 5115 GRANDE FOREST CT, CENTREVILLE, VA, 20120
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, Joint Venture Economically Disadvantaged Women Owned Small Business, Joint Venture Women Owned Small Business, Limited Liability Corporation, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business
Financial Breakdown
Contract Ceiling: $297,000
Exercised Options: $297,000
Current Obligation: $297,000
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 1605TA22A0003
IDV Type: BPA
Timeline
Start Date: 2026-04-08
Current End Date: 2027-04-07
Potential End Date: 2027-04-07 00:00:00
Last Modified: 2026-04-07
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