DOJ awards $28.1M for Office Automation Support CRM to CACI-ISS, LLC

Contract Overview

Contract Amount: $28,155,272 ($28.2M)

Contractor: Caci-Iss, LLC

Awarding Agency: Department of Justice

Start Date: 2018-09-18

End Date: 2022-03-21

Contract Duration: 1,280 days

Daily Burn Rate: $22.0K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: TIME AND MATERIALS

Sector: IT

Official Description: OFFICE AUTOMATION OPERATIONS AND SUPPORT CRM YRG$ T5972039

Place of Performance

Location: CHANTILLY, FAIRFAX County, VIRGINIA, 20151

State: Virginia Government Spending

Plain-Language Summary

Department of Justice obligated $28.2 million to CACI-ISS, LLC for work described as: OFFICE AUTOMATION OPERATIONS AND SUPPORT CRM YRG$ T5972039 Key points: 1. Contract awarded to CACI-ISS, LLC for CRM operations and support. 2. The contract value is $28.1 million over its duration. 3. Competition type was 'Full and Open', suggesting broad market access. 4. The sector is Computer Systems Design Services, indicating IT support.

Value Assessment

Rating: fair

The contract value of $28.1M over approximately 3.5 years is moderate. Benchmarking against similar IT support contracts is difficult without more specific service details, but the price appears within a reasonable range for complex system operations.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, which typically fosters competitive pricing. The use of Time and Materials (T&M) pricing could lead to cost overruns if not closely managed, potentially impacting price discovery.

Taxpayer Impact: Taxpayer funds are utilized for IT support services. While competition was broad, T&M pricing necessitates vigilant oversight to ensure value for money and prevent unnecessary expenditure.

Public Impact

Ensures continued operation of critical CRM systems for the Department of Justice. Supports administrative functions across various offices, boards, and divisions. Potential impact on user productivity if system support is inadequate.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Time and Materials pricing structure
Lack of specific performance metrics in provided data
Potential for scope creep in IT support contracts

Positive Signals

Full and open competition
Awarded to a known IT services provider
Long-term support duration

Sector Analysis

This contract falls within the Computer Systems Design Services sector, which is a significant area of federal IT spending. Benchmarks for similar contracts vary widely based on complexity, but IT operations and support are consistently high-cost areas.

Small Business Impact

The data indicates that neither small business nor socio-economic status was a factor in this award, as the contract was awarded to CACI-ISS, LLC, a large business. There is no indication of subcontracting opportunities for small businesses within this specific award.

Oversight & Accountability

The contract was awarded via a Delivery Order under a larger contract vehicle. Oversight would typically involve the Department of Justice's contracting officers monitoring performance, adherence to T&M rates, and overall service delivery to ensure accountability.

Related Government Programs

Computer Systems Design Services
Department of Justice Contracting
Offices, Boards and Divisions Programs

Risk Flags

Time and Materials pricing
Potential for cost overruns
Lack of specific performance metrics
Large contract value requires significant oversight
No indication of small business participation

Frequently Asked Questions

What is this federal contract paying for?

Department of Justice awarded $28.2 million to CACI-ISS, LLC. OFFICE AUTOMATION OPERATIONS AND SUPPORT CRM YRG$ T5972039

Who is the contractor on this award?

The obligated recipient is CACI-ISS, LLC.

Which agency awarded this contract?

Awarding agency: Department of Justice (Offices, Boards and Divisions).

What is the total obligated amount?

The obligated amount is $28.2 million.

What is the period of performance?

Start: 2018-09-18. End: 2022-03-21.

What specific CRM functionalities are supported by this contract, and how do they align with DOJ's mission objectives?

The provided data does not specify the exact CRM functionalities. However, 'Office Automation Operations and Support CRM' suggests support for systems managing constituent interactions, case management, or internal workflow processes. Alignment with DOJ's mission would depend on whether these CRM systems directly facilitate law enforcement, legal proceedings, or administrative functions critical to the department's goals.

What are the key performance indicators (KPIs) used to measure CACI-ISS, LLC's performance under this contract?

Key performance indicators are not detailed in the provided data. Typically, for IT support contracts, KPIs might include system uptime, response times for issue resolution, user satisfaction ratings, and successful implementation of system updates or patches. Effective oversight requires clearly defined and measurable KPIs to ensure service quality and value.

How does the Time and Materials (T&M) pricing structure mitigate risks of cost overruns for the government?

T&M pricing inherently carries a risk of cost overruns if not managed stringently. Mitigation strategies include establishing fixed labor rates, setting clear ceilings on total contract value, requiring detailed timesheets and expense reports, and implementing robust project management oversight to control scope and prevent unnecessary work. Regular reviews and audits are crucial.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: TIME AND MATERIALS (Y)

Evaluated Preference: NONE

Contractor Details

Parent Company: CACI International Inc

Address: 1100 N GLEBE RD, ARLINGTON, VA, 22201

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $36,130,920

Exercised Options: $30,136,022

Current Obligation: $28,155,272

Actual Outlays: $27,949,470

Subaward Activity

Number of Subawards: 6

Total Subaward Amount: $7,119,869

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: DJJ11C2153

IDV Type: IDC

Timeline