DoD's $114M IGF Program Support Services contract awarded to NCR Government Systems LLC shows strong competition and long-term performance

Contract Overview

Contract Amount: $113,958,336 ($114.0M)

Contractor: NCR Government Systems LLC

Awarding Agency: Department of Defense

Start Date: 2015-11-06

End Date: 2025-01-28

Contract Duration: 3,371 days

Daily Burn Rate: $33.8K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: IGF::OT::IGF PROGRAM SUPPORT SERVICES

Place of Performance

Location: FORT LEE, PRINCE GEORGE County, VIRGINIA, 23801

State: Virginia Government Spending

Plain-Language Summary

Department of Defense obligated $114.0 million to NCR GOVERNMENT SYSTEMS LLC for work described as: IGF::OT::IGF PROGRAM SUPPORT SERVICES Key points: 1. The contract demonstrates a commitment to long-term support, with a duration extending over 9 years. 2. A firm-fixed-price contract type suggests predictable costs and reduced financial risk for the government. 3. The award was made under full and open competition, indicating a robust bidding process. 4. The contractor, NCR Government Systems LLC, has secured a significant portion of the contract value. 5. The contract falls under the Software Publishers NAICS code, aligning with IT and software services. 6. The contract's performance period spans a considerable duration, suggesting a need for sustained services.

Value Assessment

Rating: good

The total award value of $113,958,336.24 over nearly a decade suggests a substantial investment in program support. Benchmarking this against similar large-scale IT support contracts is challenging without more granular data on the specific services rendered. However, the firm-fixed-price structure generally indicates a focus on cost control and value for money, assuming the scope of work is well-defined and managed.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting that multiple bidders had the opportunity to compete. This level of competition is generally favorable for price discovery and ensuring the government receives competitive pricing. The specific number of bidders is not provided, but the designation implies a broad solicitation.

Taxpayer Impact: Full and open competition typically leads to better value for taxpayers by driving down prices through a competitive bidding process, ensuring that the government is not overpaying for services.

Public Impact

The primary beneficiaries are the Department of Defense and its agencies, likely receiving critical IT and program support services. The contract supports the 'IGF PROGRAM SUPPORT SERVICES,' indicating a broad range of potential IT and administrative functions. Services are likely delivered within the National Capital Region (NCR), given the contractor's location and the agency's presence. The contract supports the defense sector's IT infrastructure and operational capabilities, indirectly benefiting national security.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Long contract duration could lead to vendor lock-in if not managed carefully.
Reliance on a single contractor for critical program support may pose risks if performance degrades.
The large contract value could be a barrier for smaller, innovative firms to compete in the future.

Positive Signals

Firm-fixed-price contract type provides cost certainty.
Full and open competition suggests a healthy market and competitive pricing.
The contract's long performance period indicates a stable and reliable support structure for the DoD.

Sector Analysis

This contract falls within the Information Technology (IT) sector, specifically related to software and program support services. The IT services market is vast and highly competitive, with significant government spending allocated to maintaining and upgrading defense systems. The NAICS code 511210 (Software Publishers) suggests a focus on software-related aspects of program support, potentially including development, maintenance, or integration. Comparable spending benchmarks would depend on the specific nature of the 'IGF PROGRAM SUPPORT SERVICES'.

Small Business Impact

The data indicates that this contract was not set aside for small businesses (ss: false, sb: false). Therefore, there are no direct subcontracting implications for small businesses stemming from a set-aside provision. However, the prime contractor, NCR Government Systems LLC, may choose to subcontract portions of the work to small businesses as part of their business strategy, which could offer opportunities within the broader small business ecosystem.

Oversight & Accountability

Oversight for this contract would typically fall under the Department of Defense's contracting and program management offices, specifically the Defense Information Systems Agency (DISA). The firm-fixed-price nature of the contract provides a degree of accountability through adherence to the defined scope and deliverables. Transparency is generally maintained through contract award notices and reporting requirements, though specific performance metrics and oversight reports are often internal or classified.

Related Government Programs

DoD IT Modernization Programs
Defense Information Systems Agency (DISA) Contracts
Federal Civilian IT Support Services
Program Management Support Contracts
Software Development and Maintenance Contracts

Risk Flags

Long contract duration may require careful performance monitoring to prevent scope creep or service degradation.
Reliance on a single large contract for critical services could pose a risk if the contractor fails to perform adequately.

Frequently Asked Questions

What is this federal contract paying for?

Department of Defense awarded $114.0 million to NCR GOVERNMENT SYSTEMS LLC. IGF::OT::IGF PROGRAM SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is NCR GOVERNMENT SYSTEMS LLC.

Which agency awarded this contract?

Awarding agency: Department of Defense (Defense Information Systems Agency).

What is the total obligated amount?

The obligated amount is $114.0 million.

What is the period of performance?

Start: 2015-11-06. End: 2025-01-28.

What specific services are included under 'IGF PROGRAM SUPPORT SERVICES'?

The provided data abbreviates the contract description as 'IGF::OT::IGF PROGRAM SUPPORT SERVICES'. While the exact scope is not detailed, 'Program Support Services' typically encompasses a wide range of activities essential for the successful execution of a program. This can include project management, administrative support, technical assistance, documentation, training, logistics coordination, and potentially IT systems support or integration. Given the NAICS code 511210 (Software Publishers), it is likely that these services are heavily IT-centric, possibly involving software lifecycle management, system administration, cybersecurity support, or technical consultation related to software platforms used by the DoD.

How does the $114 million contract value compare to similar IT support contracts within the DoD?

Direct comparison of the $114 million contract value to similar IT support contracts within the DoD requires access to a broader dataset of contract awards with comparable service descriptions and durations. However, for a contract spanning nearly a decade (November 2015 to January 2025), this value represents an average annual expenditure of approximately $12.6 million. This figure is substantial but not unusual for large-scale, long-term IT support services required by a major federal agency like the Department of Defense. Many IT support contracts within the DoD can range from tens of millions to hundreds of millions of dollars annually, depending on the complexity, criticality, and scope of services.

What is the track record of NCR Government Systems LLC in performing large federal IT contracts?

Information on NCR Government Systems LLC's specific track record for large federal IT contracts is not detailed in the provided data. However, being awarded a nearly $114 million contract by the Department of Defense, specifically through the Defense Information Systems Agency (DISA), suggests a level of capability and past performance that met the agency's stringent requirements. Federal agencies typically conduct thorough past performance evaluations as part of the source selection process for significant contracts. Further investigation into federal procurement databases (like SAM.gov or FPDS) would be necessary to ascertain the company's broader history, including other contract awards, performance ratings, and any potential issues encountered on previous engagements.

What are the potential risks associated with a firm-fixed-price contract of this magnitude and duration?

While firm-fixed-price (FFP) contracts offer cost certainty, risks can still arise, particularly with long durations. For the government, the primary risk is that the contractor may not deliver the highest quality or most innovative solutions if the scope is not meticulously defined and monitored, as the contractor is incentivized to meet minimum requirements to secure profit. Conversely, if the scope of work expands significantly beyond what was initially envisioned, the contractor might face financial strain if change orders are not adequately negotiated. For the contractor, the risk lies in accurately estimating all costs over the extended period, accounting for potential inflation, unforeseen technical challenges, or shifts in technology that could make their proposed solution less viable or more costly to maintain.

How does the 'Software Publishers' NAICS code influence the interpretation of 'IGF PROGRAM SUPPORT SERVICES'?

The assignment of NAICS code 511210, 'Software Publishers,' to this contract strongly suggests that the 'IGF PROGRAM SUPPORT SERVICES' are heavily focused on software-related activities. This could encompass a range of services such as software development, maintenance, licensing, integration, testing, deployment, and technical support for software systems used by the DoD. It implies that the contract is not for general IT hardware or basic network support, but rather for services directly tied to the creation, management, or enhancement of software applications or platforms critical to the IGF program's operations.

Industry Classification

NAICS: Information › Software Publishers › Software Publishers

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: HC102814R0004

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 20370 SENECA MEADOWS PKWY, GERMANTOWN, MD, 20876

Business Categories: Category Business, Limited Liability Corporation, Manufacturer of Goods, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $113,958,336

Exercised Options: $113,958,336

Current Obligation: $113,958,336

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HC102815D0004

IDV Type: IDC

Timeline