General Dynamics IT awarded $21.9M for OPM IT support, excluding help desk, for 8500 staff
Contract Overview
Contract Amount: $21,872,609 ($21.9M)
Contractor: General Dynamics Information Technology, Inc.
Awarding Agency: Office of Personnel Management
Start Date: 2009-04-01
End Date: 2011-03-31
Contract Duration: 729 days
Daily Burn Rate: $30.0K/day
Sector: IT
Official Description: THE CONTRACTOR WILL PROVIDE ANY AND ALL SERVICE REQUIREMENT TO SUPPORT THE INFORMATION TECHNOLOGY (NOT INCLUDING HELP DESK) OF APPROXIMATELY 8500 STAFF PLUS ALL INFORMATION TECHNOLOGY HARDWARE AND SOFTWARE SUPPORTING THE OFFICE OF PERSONNEL MANAGEMENT. THE CONTRACTOR WILL PROVIDE COORDINATED SUPPORT ACROSS MULTI-VENDOR PLATFORMS, TECHNOLOGIES AND GEOGRAPHICAL BOUNDARIES.
Place of Performance
Location: FAIRFAX, FAIRFAX County, VIRGINIA, 22033
State: Virginia Government Spending
Plain-Language Summary
Office of Personnel Management obligated $21.9 million to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. for work described as: THE CONTRACTOR WILL PROVIDE ANY AND ALL SERVICE REQUIREMENT TO SUPPORT THE INFORMATION TECHNOLOGY (NOT INCLUDING HELP DESK) OF APPROXIMATELY 8500 STAFF PLUS ALL INFORMATION TECHNOLOGY HARDWARE AND SOFTWARE SUPPORTING THE OFFICE OF PERSONNEL MANAGEMENT. THE CONTRACTOR WILL PROVID… Key points: 1. Contract covers comprehensive IT hardware and software support for OPM. 2. Requires coordination across multi-vendor platforms and geographical boundaries. 3. Focuses on IT services, specifically excluding help desk functions. 4. Significant contract value indicates a substantial IT infrastructure requirement.
Value Assessment
Rating: fair
The contract value of $21.9M over two years for IT support for 8500 staff appears reasonable, but a direct comparison is difficult without knowing the specific scope of services and the number of systems supported. Benchmarking against similar large-scale IT support contracts would be necessary for a definitive assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: unknown
The competition method is not specified, making it impossible to assess the impact on price discovery. If this was a sole-source or limited competition award, it may have resulted in higher costs for taxpayers.
Taxpayer Impact: The potential for overpayment exists if competition was not fully leveraged, impacting taxpayer funds.
Public Impact
Ensures continuity of IT operations for a significant federal agency. Supports approximately 8500 OPM staff with essential technology. Addresses complex multi-vendor IT environments. Potential for disruption if IT support is inadequate.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Lack of competition details
- Exclusion of help desk services may require separate contracts
- Potential for vendor lock-in with multi-vendor coordination
Positive Signals
- Comprehensive IT support scope
- Addresses complex IT environment needs
- Supports a large user base
Sector Analysis
This contract falls within the Computer Systems Design Services sector, a critical area for government operations. Spending in this sector is substantial, and efficiency is key to ensuring taxpayer dollars are used effectively for essential IT infrastructure.
Small Business Impact
The data indicates the awardee is General Dynamics Information Technology, Inc., a large business. There is no indication of small business participation in this specific contract award.
Oversight & Accountability
Oversight would involve monitoring the contractor's performance against service level agreements and ensuring compliance with federal IT regulations. The agency's ability to manage this complex contract effectively is crucial for accountability.
Related Government Programs
- Computer Systems Design Services
- Office of Personnel Management Contracting
- Office of Personnel Management Programs
Risk Flags
- Lack of transparency in procurement method.
- Potential for uncompetitive pricing.
- Absence of defined performance metrics.
- Complexity of multi-vendor environment management.
- Exclusion of critical help desk services.
Tags
computer-systems-design-services, office-of-personnel-management, va, bpa-call, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Office of Personnel Management awarded $21.9 million to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.. THE CONTRACTOR WILL PROVIDE ANY AND ALL SERVICE REQUIREMENT TO SUPPORT THE INFORMATION TECHNOLOGY (NOT INCLUDING HELP DESK) OF APPROXIMATELY 8500 STAFF PLUS ALL INFORMATION TECHNOLOGY HARDWARE AND SOFTWARE SUPPORTING THE OFFICE OF PERSONNEL MANAGEMENT. THE CONTRACTOR WILL PROVIDE COORDINATED SUPPORT ACROSS MULTI-VENDOR PLATFORMS, TECHNOLOGIES AND GEOGRAPHICAL BOUNDARIES.
Who is the contractor on this award?
The obligated recipient is GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC..
Which agency awarded this contract?
Awarding agency: Office of Personnel Management (Office of Personnel Management).
What is the total obligated amount?
The obligated amount is $21.9 million.
What is the period of performance?
Start: 2009-04-01. End: 2011-03-31.
What was the specific procurement method used for this contract, and what was the rationale for that method?
The specific procurement method is not detailed in the provided data. Understanding whether this was a competitive bid, sole-source award, or part of a larger indefinite-delivery/indefinite-quantity (IDIQ) contract is crucial. If it was not fully competitive, it raises questions about whether the government achieved the best possible pricing and value for the services rendered.
How does the per-user cost of this IT support contract compare to industry benchmarks for similar government IT support services?
Without a defined per-unit cost or a clear breakdown of services per user, a direct comparison is challenging. However, if we estimate a rough per-user cost (approx. $2573 per user per year), it would need to be benchmarked against government and industry averages for comprehensive IT support, including hardware, software, and multi-vendor coordination, to assess value.
What are the key performance indicators (KPIs) and service level agreements (SLAs) in place to measure the effectiveness of the IT support provided?
The provided data does not specify the KPIs or SLAs. Effective oversight requires clearly defined metrics for system uptime, response times, resolution rates, and user satisfaction. Without these, it's difficult to objectively assess the contractor's performance and the overall effectiveness of the IT support in meeting OPM's mission needs.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Contractor Details
Parent Company: Sterling Parent Inc.
Address: 4300 FAIR LAKES CT, FAIRFAX, VA, 22033
Business Categories: Category Business, Hospital, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $28,785,226
Exercised Options: $21,933,703
Current Obligation: $21,872,609
Parent Contract
Parent Award PIID: OPMBPA510600018
IDV Type: BPA
Timeline
Start Date: 2009-04-01
Current End Date: 2011-03-31
Potential End Date: 2011-03-31 00:00:00
Last Modified: 2023-10-28
More Contracts from General Dynamics Information Technology, Inc.
- Global Security Engineering&supply Chain Services — $1.5B (Department of State)
- THE Purpose of This Action IS to Establish a NEW Contract With General Dynamics Information Technology for Global Supply Chain Management, Logistics and Technology Development Services to Support the Department of State. the Initial Funding Associated With This Contract IS $22,304,578.00. the Overall Contract Value IS $2,200,000,000.00 — $1.2B (Department of State)
- Cloud Products&tools (CPT) — $902.0M (Department of Health and Human Services)
- Beneficiary Contact Center Operations — $879.1M (Department of Health and Human Services)
- Award of Task Order 47qfca210051-Nawcad Wolf Ship and AIR C5isr Systems Support — $832.3M (General Services Administration)
View all General Dynamics Information Technology, Inc. federal contracts →
Other Office of Personnel Management Contracts
- 24362018f0106-Task Order #2 11/01/2017-10/30/2018 Background Investigation Services — $622.2M (Peraton Risk Decision Inc.)
- Award of Opm's Credit Monitoring and Identity Protection Services — $414.0M (Identity Theft Guard Solutions, Inc.)
- Data Breach Recovery Services — $340.1M (Identity Theft Guard Solutions, Inc.)
- 24362018f0104-Task Order #2 11/01/2017-10/30/2018 Background Investigation Services — $247.4M (CACI Premier Technology, LLC)
- 24362018f0105-Task Order #2 11/01/2017-10/30/2018 Background Investigation Services — $161.7M (Csra LLC)