DHS USCIS awards $34.4M for SCOSS services, highlighting potential cost inefficiencies

Contract Overview

Contract Amount: $34,437,410 ($34.4M)

Contractor: Central Research Inc

Awarding Agency: Department of Homeland Security

Start Date: 2016-01-28

End Date: 2018-06-22

Contract Duration: 876 days

Daily Burn Rate: $39.3K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Pricing Type: LABOR HOURS

Sector: Other

Official Description: IGF::OT::IGF USCIS SERVICE CENTER OPERATIONS SUPPORT SERVICES (SCOSS)

Place of Performance

Location: DALLAS, DALLAS County, TEXAS, 75201

State: Texas Government Spending

Plain-Language Summary

Department of Homeland Security obligated $34.4 million to CENTRAL RESEARCH INC for work described as: IGF::OT::IGF USCIS SERVICE CENTER OPERATIONS SUPPORT SERVICES (SCOSS) Key points: 1. Contract value of $34.4M over 2.5 years. 2. Central Research Inc. is the sole awardee. 3. Competition method raises questions about price discovery. 4. Focus on office administrative services within USCIS.

Value Assessment

Rating: questionable

The contract's total value is $34.4M. Without specific unit pricing or comparison data, it's difficult to definitively assess value for money. The lack of detailed cost breakdowns makes benchmarking challenging.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' which suggests a limited competition. This method may not have yielded the most competitive pricing possible.

Taxpayer Impact: The limited competition could result in higher costs for taxpayers if a more robust competition would have driven prices down.

Public Impact

Impacts USCIS operations and administrative support. Potential for increased processing times if services are not cost-effective. Taxpayer funds are allocated for these essential support services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Positive Signals

Sector Analysis

This contract falls under administrative services, a common expenditure for government agencies. Benchmarks for similar administrative support contracts vary widely based on scope and duration.

Small Business Impact

The contract data indicates that small business participation was not a stated factor (ss: false, sb: false). This suggests no specific set-aside or subcontracting goals for small businesses were mandated.

Oversight & Accountability

Oversight would typically involve regular performance reviews by USCIS to ensure service delivery meets requirements and that costs remain within budget. The limited competition aspect warrants closer scrutiny.

Related Government Programs

Risk Flags

Tags

office-administrative-services, department-of-homeland-security, tx, delivery-order, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $34.4 million to CENTRAL RESEARCH INC. IGF::OT::IGF USCIS SERVICE CENTER OPERATIONS SUPPORT SERVICES (SCOSS)

Who is the contractor on this award?

The obligated recipient is CENTRAL RESEARCH INC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Citizenship and Immigration Services).

What is the total obligated amount?

The obligated amount is $34.4 million.

What is the period of performance?

Start: 2016-01-28. End: 2018-06-22.

What specific administrative services are included in SCOSS, and how do their costs compare to industry standards for similar government contracts?

The provided data does not detail the specific administrative services covered under the SCOSS contract. To assess value, a breakdown of services (e.g., mail processing, records management, call center support) and their associated labor hours and rates would be necessary. Comparing these to government-wide schedules or other agency contracts for similar functions would reveal cost-effectiveness.

Given the limited competition, what mechanisms were in place to ensure fair pricing and prevent potential cost overruns?

The 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES' suggests that while competition was sought, certain sources were excluded, limiting the pool. To ensure fair pricing, USCIS should have conducted thorough market research, obtained competitive quotes from the eligible sources, and negotiated rates based on established benchmarks or cost analyses. Regular performance monitoring is also crucial.

How effectively does this contract support USCIS's mission, and are there opportunities for cost savings through improved service delivery or competition?

The contract's effectiveness hinges on the quality and efficiency of the administrative support provided to USCIS Service Center Operations. If these services streamline operations and reduce backlogs, they are effective. Opportunities for cost savings might exist by re-evaluating the scope of services, exploring more competitive procurement strategies in the future, or leveraging technology to automate certain administrative tasks.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation ServicesOffice Administrative ServicesOffice Administrative Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)ADMINISTRATIVE SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Solicitation ID: HSSCCG-14-R-00027

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 506 ENTERPRISE DR STE 200, LOWELL, AR, 72745

Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, DoT Certified Disadvantaged Business Enterprise, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, Subchapter S Corporation, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $34,437,410

Exercised Options: $34,437,410

Current Obligation: $34,437,410

Contract Characteristics

Commercial Item: COMMERCIAL ITEM

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HSSCCG15D00001

IDV Type: IDC

Timeline

Start Date: 2016-01-28

Current End Date: 2018-06-22

Potential End Date: 2018-06-22 00:00:00

Last Modified: 2018-07-15

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